Stanley Moore

Do NOT let your guard down with the Financing. Their messaging while you are on hold is to trust them with a transparent process. This is not what I experienced with Stanley. Ask to see the financ Their messaging while you are on hold is to trust them with a transparent process. This is not what I experienced with Stanley. Ask to see the financial breakdown on a printed out hardcopy before signing electronically. The electronic tablet does not clearly show the costs. Nor was I shown the explicit additional cost of the extended warranty coverage that was being discussed. I was only shown estimated monthly payments, not the line items. My final loan costs were much higher than I was expecting and I did not clearly see them in the electronic forms. Also if the dealership is going to require purchase of the etch security system for $500, it should be included in the cost of the vehicle, not presented as an additional upgrade, because I was not allowed to remove it from the purchase. The final contract documents also had errors in it that I had to have corrected after the fact. I had no problem with the sales team, they got me in to see a popular used vehicle that I am very happy with and I went into finance with a number that I was pretty happy with other than the etch being required. I was very disappointed with the experience with Stan. He was pleasant to talk with during the process, but I was sold coverage without understanding the additional cost. More

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Robyn was great! !! Thank you so much for helping me and my family! You rock! !! Thank you so much for helping me and my family! You rock! More

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Highly recommend Russ Darrow Metro Mazda to put you in a new ride and amazing service department! new ride and amazing service department! More

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Great car buying experience. Robyn was hands down the best sales rep we’ve had. She was able to get me in the CX-7 we were looking for with lower payment than expected. I HIGHLY Robyn was hands down the best sales rep we’ve had. She was able to get me in the CX-7 we were looking for with lower payment than expected. I HIGHLY recommend. More

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I love love the Mazda SUV! I feel like I’m driving a 100,000 dollar luxury brand SUV. Everyone that helped me of course was just 5 stars! Robyn being the ring leader of course I feel like I’m driving a 100,000 dollar luxury brand SUV. Everyone that helped me of course was just 5 stars! Robyn being the ring leader of course gets the crown for the most helpful . Thank you everyone we will be back! More

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Awesome job. . easy deal and pleasure to work with. Drove over 1000 miles to get this awesome deal. Would've driven 2000 miles . easy deal and pleasure to work with. Drove over 1000 miles to get this awesome deal. Would've driven 2000 miles More

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