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Nick Mudd
Nick Mudd at Russ Darrow Metro Mazda

Nick Mudd

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
111 Reviews

Industry Experience

4 yrs

4.6

111 Reviews

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111 Reviews of Nick Mudd

October 05, 2026

Dealership Rating
Employee Rating

Once I dropped my car off, I had zero communication, I had to call the dealership to see what what’s going on. The person who set the appointment for me tested me as if I didn’t know what was talking abou More

by Mbkeller23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Don’t know the name of the person who set the appointment

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Oct 09, 2026

Russ Darrow Metro Mazda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Dean Saidai dean.saidai@russdarrow.com

August 12, 2026

Dealership Rating
Employee Rating

They always do a great job. Pricing is fair the staff is great! I’ll keep going back. More

by dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Zoe DeRose, Victor Perez-Gonzales, LANDON HILL

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Aug 12, 2026

Russ Darrow Metro Mazda responded

Knowing that our pricing felt fair and our team treated you well means a lot to our service department. We appreciate your loyalty and look forward to caring for your Mazda3 again. Jalen Moore jalen.moore@russdarrow.com

July 31, 2026

Dealership Rating
Employee Rating

The best dealership ever the guys at Russ Darrow Metro Mazda will get you together…. Great Customer service !!!! More

by kendragee79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Jul 31, 2026

Russ Darrow Metro Mazda responded

It’s fantastic to hear our service team provided attentive care for your Mazda CX-30. Thank you for sharing your experience. We look forward to supporting you again. Jalen Moore jalen.moore@russdarrow.com

July 15, 2026

Dealership Rating
Employee Rating

I went in because the driver side done light wasn't turning on. Nick gave me a timeframe and pulled the car into the garage. I went to the waiting room and about ten minutes later he came in to get me. More

by ananda
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

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Jul 15, 2026

Russ Darrow Metro Mazda responded

We’re glad Nick could address the driver side dome light in your Outlander PHEV so promptly and have it working again in about ten minutes. We appreciate you highlighting the clear timeframe and fast turnaround. Thanks for the five-star rating. Jalen Moore jalen.moore@russdarrow.com

July 15, 2026

Dealership Rating
Employee Rating

Everyone there is courteous and professional. The communication is very clear and the work is done promptly. Bruce has always done a great job for me, and I feel well taken care of at Russ Darrow More

by tmmalaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick , Dylan Rueth

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Jul 15, 2026

Russ Darrow Metro Mazda responded

It’s wonderful to hear our team was courteous and professional, that communication stayed clear, and the service on your Mazda CX-5 was prompt. Bruce will be delighted that you feel well taken care of by his efforts. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

July 06, 2026

Dealership Rating
Employee Rating

All staff members involved were courteous also dealership was clean and comfortable never a bad experience More

by 53kingdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Jul 07, 2026

Russ Darrow Metro Mazda responded

We’re thrilled that our team’s friendly service and clean, welcoming facility made each Mazda service visit enjoyable. Hearing you’ve consistently had positive experiences inspires us. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

July 05, 2026

Dealership Rating
Employee Rating

The service staff were very friendly and efficient. Nice area to wait, good updates good location More

by mbw1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba, LANDON HILL

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Jul 05, 2026

Russ Darrow Metro Mazda responded

Thank you for highlighting how friendly and efficient our service staff was during your Mazda CX-70 appointment. We’re glad the waiting area was comfortable, the updates were helpful and the location convenient. Jalen Moore jalen.moore@russdarrow.com

July 03, 2026

Dealership Rating
Employee Rating

Always the best service. Nick is wonderful. I love my Mazda and I love this dealership. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Jennie Etringer, Noah Matson, Santana Flower, Zoe DeRose, Shane Bode, Rod Winklepleck , Jalen Moore

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Jul 03, 2026

Russ Darrow Metro Mazda responded

It’s fantastic to hear Nick provided top-notch service on your Mazda6. We’re delighted you love your vehicle and our team. Feel free to reach out when you need anything else. Jalen Moore jalen.moore@russdarrow.com

June 18, 2026

Dealership Rating
Employee Rating

All was done to my satisfaction. Neat and clean work shop . Will be back again More

by AMARGRAF
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

Print
Jun 18, 2026

Russ Darrow Metro Mazda responded

Thanks for letting us service your Mazda5 and for recognizing our clean workshop. We’re glad everything met your needs. We look forward to having you back again. Jalen Moore jalen.moore@russdarrow.com

June 18, 2026

Dealership Rating
Employee Rating

Scheduling my appointment was quick and easy. Oil change and tire rotation were fast and friendly More

by CJCALIMLIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Miguel Mazaba, LANDON HILL

Print
Jun 18, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating and for trusting us with your Mazda CX-50. We’re delighted scheduling your appointment was effortless and that the oil change and tire rotation were fast and friendly. Jalen Moore jalen.moore@russdarrow.com

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