Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Zoe DeRose
Zoe DeRose at Russ Darrow Metro Mazda

Zoe DeRose

Service Manager

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.5
26 Reviews
4.5

26 Reviews

Write a Review

26 Reviews of Zoe DeRose

August 12, 2026

Dealership Rating
Employee Rating

They always do a great job. Pricing is fair the staff is great! I’ll keep going back. More

by dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd, Victor Perez-Gonzales, LANDON HILL

Report | Print
Aug 12, 2026

Russ Darrow Metro Mazda responded

Knowing that our pricing felt fair and our team treated you well means a lot to our service department. We appreciate your loyalty and look forward to caring for your Mazda3 again. Jalen Moore jalen.moore@russdarrow.com

July 08, 2026

Dealership Rating
Employee Rating

Tim Scott was wonderful to work with. He made the process easier than I had anticipated. I was expecting the dealership additions and he did a great job explaining them. It would be nice More

by ananda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Matson, Tim Scott , Jalen Moore

Report | Print
Jul 08, 2026

Russ Darrow Metro Mazda responded

We’re delighted to hear Tim made your Mitsubishi Outlander PHEV purchase smoother than expected and clearly explained the add-ons. Thank you for sharing your thoughts on pricing transparency, and we’ll pass them along to our team. We appreciate your recommendation and look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

July 03, 2026

Dealership Rating
Employee Rating

Always the best service. Nick is wonderful. I love my Mazda and I love this dealership. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Jennie Etringer, Noah Matson, Nick Mudd, Santana Flower, Shane Bode, Rod Winklepleck , Jalen Moore

Report | Print
Jul 03, 2026

Russ Darrow Metro Mazda responded

It’s fantastic to hear Nick provided top-notch service on your Mazda6. We’re delighted you love your vehicle and our team. Feel free to reach out when you need anything else. Jalen Moore jalen.moore@russdarrow.com

June 04, 2026

Dealership Rating
Employee Rating

great team at Metro Mazda! I have bought 4 cars from this team in the past 4 years! Jalen, Zoe, Bruce, Nick, and Brandon are the dream team! More

by gwenmcdonald7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd , Gwen Moore, Jalen Moore

Report | Print
Jun 04, 2026

Russ Darrow Metro Mazda responded

It’s wonderful to see your loyalty over the past four years and four vehicle purchases. Jalen, Zoe, Bruce, and Nick appreciate being part of your experience. Thank you for choosing us again. Jalen Moore jalen.moore@russdarrow.com

May 30, 2026

Dealership Rating
Employee Rating

Victor was friendly and really explained what was needed on my car. He also explained what will be needed in the future. He did a great job helping me with my oil change. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd, Miguel Mazaba, Victor Perez-Gonzales, LANDON HILL

Report | Print
May 30, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating! We’re glad Victor clearly explained today’s service and future maintenance while performing your oil change. Enjoy your Mazda. Jalen Moore jalen.moore@russdarrow.com

May 10, 2026

Dealership Rating
Employee Rating

I have been a customer since 2019 when I purchased my vehicle. I have been a satisfied customer! Thank you for treating me well thank I can continue to return for the services I needed! More

by ponnieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd, Victor Perez-Gonzales, LANDON HILL , Kirsten Jones

Report | Print
May 10, 2026

Russ Darrow Metro Mazda responded

Thank you for your loyalty since 2019 and for trusting us with your Mazda CX-5 service needs. We’re glad to have earned your satisfaction and look forward to helping you again soon. Jalen Moore jalen.moore@russdarrow.com

February 17, 2026

Dealership Rating
Employee Rating

Very good service thank you very much Very kind representative good service as well good More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd, Victor Perez-Gonzales, LANDON HILL , Kirsten Jones

Report | Print
Feb 17, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating. We’re thrilled our team provided kind and efficient service for your Mazda CX-5. Feel free to reach out anytime you need assistance. Jalen Moore jalen.moore@russdarrow.com

January 21, 2026

Dealership Rating
Employee Rating

I like Russ Darrow they take good care of me everytime I need something they’re great More

by Deandrej3223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd, Miguel Mazaba, Victor Perez-Gonzales , Kirsten Jones

Report | Print
Jan 21, 2026

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

January 12, 2026

Dealership Rating
Employee Rating

I have been a loyal customer and feel that you are fair and work well with customer service. More

by GLADYS76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Matson, Alejandro Noyola

Report | Print
Jan 12, 2026

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department, Gladys! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

January 03, 2026

Dealership Rating
Employee Rating

Everyone was so nice. It was a great experience. Terrific vehicles. My 3rd CX5. So happy with everyone at Russ Dartow. Great crew. More

by CHUCKL1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Noah Matson, Nathan Zoesch , Gwen Moore

Report | Print
Jan 03, 2026

Russ Darrow Metro Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jalen Moore jalen.moore@russdarrow.com

1
2
3

Dealership Inventory (214 Vehicles)

used 2019 Kia Optima car, priced at $14,794
2019 Kia Optima
used
Ebony Black exterior
Automatic
Front-wheel Drive
$14,794
View Details
new 2026 Mazda CX-50 car, priced at $35,209
2026 Mazda CX-50
new
ingot blue metallic exterior
Automatic
All-wheel Drive
$35,209
View Details
new 2026 Mazda CX-5 car, priced at $33,612
2026 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
$33,612
View Details
used 2025 Jeep Grand Cherokee car, priced at $30,943
2025 Jeep Grand Cherokee
used
Silver Zynith exterior
Automatic
Four-wheel Drive
$30,943
View Details
new 2026 Mazda CX-5 car, priced at $36,378
2026 Mazda CX-5
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
$36,378
View Details
new 2026 Mazda CX-50 car, priced at $33,482
2026 Mazda CX-50
new
polymetal gray metallic exterior
Automatic
All-wheel Drive
$33,482
View Details
View All Inventory