Bruce Carrick

Bruce and the service technician who worked on my vehicle did an excellent job! During a routine oil change, the technician identified an oil leak, and Bruce promptly followed up to verify that the necessary did an excellent job! During a routine oil change, the technician identified an oil leak, and Bruce promptly followed up to verify that the necessary repairs were covered under my CPO warranty. Bruce also assisted me with arranging a loaner vehicle and scheduling my car for the next available appointment so the repairs could begin as soon as possible. I especially appreciated Bruce’s communication, follow-up, and assistance throughout the entire process. He made everything much easier to navigate and ensured that I was kept informed along the way. Bruce provided outstanding customer service, and I truly appreciate the care and professionalism shown by both him and the service technician. Great job! More

by Chelsie Verified Customer Verified Customer

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Easy to schedule and flexible if you need to reschedule. Great communication before and during service. Accurate estimates of cost and time needed to complete the work. A pleasure to work with. Great communication before and during service. Accurate estimates of cost and time needed to complete the work. A pleasure to work with. More

by loldgarage Verified Customer Verified Customer

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Great service. Bruce was very attentive and communicative. They even fixed the back tail reflector, which was not something that I thought they would be able to do. Bruce was very attentive and communicative. They even fixed the back tail reflector, which was not something that I thought they would be able to do. More

by JONATHAN.S.ELLISON Verified Customer Verified Customer

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Always professional and respectful. Great advisors and technicians. Appreciate the quick availability and fair competitive pricing. Great advisors and technicians. Appreciate the quick availability and fair competitive pricing. More

by lagosselin4 Verified Customer Verified Customer

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They always do a great job. Pricing is fair the staff is great! I’ll keep going back. Pricing is fair the staff is great! I’ll keep going back. More

by dd Verified Customer Verified Customer

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The best dealership ever the guys at Russ Darrow Metro Mazda will get you together…. Great Customer service !!!! Mazda will get you together…. Great Customer service !!!! More

by kendragee79 Verified Customer Verified Customer

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Great customer service. Service performed in a reasonable timeframe. Quick and efficient scheduling process, no complaints. Service performed in a reasonable timeframe. Quick and efficient scheduling process, no complaints. More

by Boldendarnell Verified Customer Verified Customer

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The dealership was very fast and efficient and I really appreciate the great service. I've been coming to this dealership for a few years to get my car serviced and I'm always treated with such great kindn appreciate the great service. I've been coming to this dealership for a few years to get my car serviced and I'm always treated with such great kindness and my car is always in good hands. More

by ccrystal118 Verified Customer Verified Customer

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Always helpful! Really have kept my car up on a good maintenance schedule so I can keep it for the long haul. Really have kept my car up on a good maintenance schedule so I can keep it for the long haul. More

by kristinepping Verified Customer Verified Customer

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Everyone there is courteous and professional. The communication is very clear and the work is done promptly. Bruce has always done a great job for me, and I feel well taken care of at Russ Darrow The communication is very clear and the work is done promptly. Bruce has always done a great job for me, and I feel well taken care of at Russ Darrow Mazda. More

by tmmalaby Verified Customer Verified Customer

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