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Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
241 Reviews

Industry Experience

25 yrs, 2 mos

4.8

241 Reviews

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241 Reviews of Bruce Carrick

May 23, 2026

Dealership Rating
Employee Rating

I've been working with Bruce at Russ Darrow for many years now and I trust him implicitly. More

by NCF
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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May 23, 2026

Russ Darrow Metro Mazda responded

We appreciate your loyalty and the trust you have in Bruce over the years. We’re pleased he could handle the service on your Mazda CX-50. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

May 20, 2026

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Employee Rating

Great service as usual. Friendly staff. Prompt service with video provided of the word done More

by Js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

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May 20, 2026

Russ Darrow Metro Mazda responded

We appreciate your continued trust in Mazda service. It’s rewarding to hear our friendly team delivered prompt care and that the video overview kept you informed. We look forward to assisting with your next service. Jalen Moore jalen.moore@russdarrow.com

May 11, 2026

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Employee Rating

Great experience on my visit - communication was great throughout my anppointment and they finished the work promptly. More

by SEFFS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

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May 11, 2026

Russ Darrow Metro Mazda responded

We’re glad communication during your service appointment was clear and that we completed work on your Mazda CX-5 promptly. We appreciate your five-star rating and thank you for trusting us with your Mazda. Jalen Moore jalen.moore@russdarrow.com

May 10, 2026

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Employee Rating

I have been a customer since 2019 when I purchased my vehicle. I have been a satisfied customer! Thank you for treating me well thank I can continue to return for the services I needed! More

by ponnieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Zoe DeRose, Victor Perez-Gonzales, LANDON HILL , Kirsten Jones

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May 10, 2026

Russ Darrow Metro Mazda responded

Thank you for your loyalty since 2019 and for trusting us with your Mazda CX-5 service needs. We’re glad to have earned your satisfaction and look forward to helping you again soon. Jalen Moore jalen.moore@russdarrow.com

May 09, 2026

Dealership Rating
Employee Rating

Nice and friendly people. Great and fast service. Thank you for the service and your time! More

by nisasaycocie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

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May 09, 2026

Russ Darrow Metro Mazda responded

It’s great to hear our team provided friendly staff and quick service. We appreciate you recognizing how we value your time. Thank you for trusting us with your Mazda. Jalen Moore jalen.moore@russdarrow.com

May 09, 2026

Dealership Rating
Employee Rating

Nice and friendly people. Great and fast service. Thank you for the service and your time! More

by nisasaycocie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

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May 09, 2026

Russ Darrow Metro Mazda responded

Thank you for trusting us with your Mazda CX-3. It’s wonderful to hear our staff delivered friendly assistance and efficient service. We appreciate your kind words and the opportunity to assist you. Jalen Moore jalen.moore@russdarrow.com

May 08, 2026

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Employee Rating

Friendly, fast, quality service. Responded fast and was flexible with scheduling as well as transparent with pricing. More

by jaklein25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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May 08, 2026

Russ Darrow Metro Mazda responded

Delighted to hear our team provided friendly, fast service and transparent pricing for your Mazda CX-3. We’re glad our flexible scheduling fit your needs. We look forward to supporting your next service appointment. Jalen Moore jalen.moore@russdarrow.com

May 06, 2026

Dealership Rating
Employee Rating

Bruce provided accurate pricing for my maintenance. Also had loaner car ready. Car completed at time promised. More

by G.
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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May 07, 2026

Russ Darrow Metro Mazda responded

It’s great to hear that Bruce provided accurate pricing, that a loaner was available, and that your Mazda CX-50 was completed as promised. We look forward to assisting with any future Mazda CX-50 service. Jalen Moore jalen.moore@russdarrow.com

May 02, 2026

Dealership Rating
Employee Rating

Professional and friendly service. They both made my visit easy and comfortable. Thank you! Great job! More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

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May 02, 2026

Russ Darrow Metro Mazda responded

How wonderful to hear our team provided professional and friendly service that made your visit easy and comfortable. Thank you for trusting us with your Mazda. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

April 30, 2026

Dealership Rating
Employee Rating

Nick Mudd is a fantastic service advisor. Very helpful and prompt. We've always had our Mazda vehicle serviced at Russ Darrow as they are quick and thorough. More

by ROZZCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

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Apr 30, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating and for trusting us with your Mazda CX-5. We’re glad Nick provided prompt and thorough assistance and that our team’s efficiency continues to earn your loyalty. We look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

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