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Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
229 Reviews

Industry Experience

25 yrs, 1 mo

4.8

229 Reviews

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229 Reviews of Bruce Carrick

April 19, 2026

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Employee Rating

I was able to get an appointment very quickly. Service department was very professional. Service was quick and efficient More

by Michele
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Apr 19, 2026

Russ Darrow Metro Mazda responded

Thanks for letting us know scheduling your Mazda CX-5 service was seamless. We’re glad our team provided professional and efficient work. We look forward to assisting you with your next maintenance appointment. Jalen Moore jalen.moore@russdarrow.com

April 16, 2026

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My car is in good hands when I bring it in for service. Thank you. More

by DRLAHL
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Recommend Dealer
Yes
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Apr 16, 2026

Russ Darrow Metro Mazda responded

Bruce and our team are glad to know your Mazda is in good hands whenever you bring it in for service. Thank you for trusting us. Jalen Moore jalen.moore@russdarrow.com

April 11, 2026

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The time I pulled in with my car and went to the desk everything was awesome. Everybody friendly.. More

by mr.tony.cunningham38
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones, Miguel Mazaba

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Apr 13, 2026

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

April 05, 2026

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I always feel welcomed. Staff are very personable. Bruce is very knowledgeable and is always able to explain things to me in the way in which I understand. More

by Happycustomer
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Recommend Dealer
Yes
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Apr 05, 2026

Russ Darrow Metro Mazda responded

We’re happy to know our team creates a warm, friendly atmosphere. Bruce will be pleased to hear you found his explanations clear and helpful. We look forward to servicing your Mazda CX-30 again soon. Jalen Moore jalen.moore@russdarrow.com

April 04, 2026

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The service was done correctly and quickly. I was very satisfied with the service. They did a great job. More

by pdewar
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Apr 04, 2026

Russ Darrow Metro Mazda responded

It’s great to hear the service on your Mazda CX-50 was handled both accurately and swiftly. Bruce is thrilled to know you’re satisfied with the work. We look forward to assisting you again whenever you need us. Jalen Moore jalen.moore@russdarrow.com

March 28, 2026

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Thank you to Bruce and the Mechanic who fixed my car issue. Very helpful and Bruce is always there to assist me. More

by ALLEN_FEDERICO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

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Mar 28, 2026

Russ Darrow Metro Mazda responded

It’s great to hear Bruce and our mechanic could help resolve the issue with your Mazda CX-3. We’re glad Bruce is always ready to assist whenever you need support. Thank you for sharing your experience! Jalen Moore jalen.moore@russdarrow.com

March 25, 2026

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Mr Gonzalez was very helpful and courteous, and even went back and made sure an extra fix I had requested (the rear window wiper) was taken care of. More

by PETERGRFX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Victor Perez-Gonzales, Gerald Schiller

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Mar 26, 2026

Russ Darrow Metro Mazda responded

Peter, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Victor met your expectations. Thank you for choosing Russ Darrow Metro Mazda. We look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

March 19, 2026

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Employee Rating

The service was done properly and promptly. Bruce was very easy to work with. I was very happy with the level of service I received. More

by pdewar
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Mar 19, 2026

Russ Darrow Metro Mazda responded

We’re happy to know the work on your Mazda CX-50 was both efficient and well-executed. We’re glad Bruce was easy to work with. We look forward to assisting you with any future service needs. Jalen Moore jalen.moore@russdarrow.com

March 10, 2026

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The Metro was a nice place to do business and the service was good as well. More

by DANYELJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

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Mar 10, 2026

Russ Darrow Metro Mazda responded

It’s wonderful to hear that our location provided a welcoming environment and that your Mazda CX-5 received quality service. We’re here whenever you need us again. Thank you for choosing us. Jalen Moore jalen.moore@russdarrow.com

March 07, 2026

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Employee Rating

The dealership did their job. The explained what could have been the cause. Told me to call back if it happens again. More

by DESIGNOBLIQUE
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Mar 09, 2026

Russ Darrow Metro Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

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