Victor Perez-Gonzales
Service Advisor
Russ Darrow Metro Mazda
11330 W Metro Auto Mall
Milwaukee, WI 53224
34 Reviews
Write a Review34 Reviews of Victor Perez-Gonzales
August 12, 2026
They always do a great job. Pricing is fair the staff is great! I’ll keep going back. Pricing is fair the staff is great! I’ll keep going back. More
Other Employees Tagged: Bruce Carrick, Nick Mudd, Zoe DeRose, LANDON HILL
August 09, 2026
Jammal was great! Really easy to work with and so nice! This was my second time buying a car with Noah in finance too- overall very nice and easy people to work with! Really easy to work with and so nice! This was my second time buying a car with Noah in finance too- overall very nice and easy people to work with! More
Other Employees Tagged: Noah Matson, JAMMAL DEPASS , Gwen Moore
July 15, 2026
I had several concerns about my new vehicle that the service technician did not have the answers to. After I got home, I noticed that the paint on my car was chipped. They also did not put a new oil cha service technician did not have the answers to. After I got home, I noticed that the paint on my car was chipped. They also did not put a new oil change sticker on my windshield indicating the interval on which I should return for my next oil change. More
June 23, 2026
I did not receive the service I used to. I am quite dissatisfied. I’ve noticed a decline on the services over the last few years. I over the last two years the quality of the service it has I am quite dissatisfied. I’ve noticed a decline on the services over the last few years. I over the last two years the quality of the service it has definitely declined More
Other Employees Tagged: Gerald Schiller
June 11, 2026
I brought my car in for an oil change and tire rotation. The Service Tech Eric sent video stating the oil have been changed and the tires rotated. When I get home, I have my rt front wheel that has abrasion The Service Tech Eric sent video stating the oil have been changed and the tires rotated. When I get home, I have my rt front wheel that has abrasion on the rim was still in the same position. When I called Victor my service underwriter back to askhow could the tires have been rotated and that same rim be in the same position. He called me back the next day and said that Eric indeed had not rotated the tires because he couldn't find the wheel lock which was in the glove compartment. Why Eric couldn't come to the service writer or directly to me and ask where the lock was is beyond me. But instead ,Eric lied in the video. Eric lied to the Service under writer. The dealer committed fraud by stating they did a service that they did not. Appalling, if I could've given you a zero rating I would have. This has been my general experience with this dealership in buying the car and now this is my first time bringing it in there for Service. More
Other Employees Tagged: Victor Perez-Gonzales

