Victor Perez-Gonzales | Page 2
Service Advisor
Russ Darrow Metro Mazda
11330 W Metro Auto Mall
Milwaukee, WI 53224
39 Reviews
Write a Review39 Reviews of Victor Perez-Gonzales
July 15, 2026
I had several concerns about my new vehicle that the service technician did not have the answers to. After I got home, I noticed that the paint on my car was chipped. They also did not put a new oil cha service technician did not have the answers to. After I got home, I noticed that the paint on my car was chipped. They also did not put a new oil change sticker on my windshield indicating the interval on which I should return for my next oil change. More
June 23, 2026
I did not receive the service I used to. I am quite dissatisfied. I’ve noticed a decline on the services over the last few years. I over the last two years the quality of the service it has I am quite dissatisfied. I’ve noticed a decline on the services over the last few years. I over the last two years the quality of the service it has definitely declined More
Other Employees Tagged: Gerald Schiller
June 11, 2026
I brought my car in for an oil change and tire rotation. The Service Tech Eric sent video stating the oil have been changed and the tires rotated. When I get home, I have my rt front wheel that has abrasion The Service Tech Eric sent video stating the oil have been changed and the tires rotated. When I get home, I have my rt front wheel that has abrasion on the rim was still in the same position. When I called Victor my service underwriter back to askhow could the tires have been rotated and that same rim be in the same position. He called me back the next day and said that Eric indeed had not rotated the tires because he couldn't find the wheel lock which was in the glove compartment. Why Eric couldn't come to the service writer or directly to me and ask where the lock was is beyond me. But instead ,Eric lied in the video. Eric lied to the Service under writer. The dealer committed fraud by stating they did a service that they did not. Appalling, if I could've given you a zero rating I would have. This has been my general experience with this dealership in buying the car and now this is my first time bringing it in there for Service. More
Other Employees Tagged: Victor Perez-Gonzales
May 30, 2026
Victor was friendly and really explained what was needed on my car. He also explained what will be needed in the future. He did a great job helping me with my oil change. on my car. He also explained what will be needed in the future. He did a great job helping me with my oil change. More
Other Employees Tagged: Bruce Carrick, Nick Mudd, Miguel Mazaba, Zoe DeRose, LANDON HILL
May 10, 2026
I have been a customer since 2019 when I purchased my vehicle. I have been a satisfied customer! Thank you for treating me well thank I can continue to return for the services I needed! vehicle. I have been a satisfied customer! Thank you for treating me well thank I can continue to return for the services I needed! More
Other Employees Tagged: Bruce Carrick, Nick Mudd, Zoe DeRose, LANDON HILL , Kirsten Jones
May 06, 2026
Great experience at this Mazda dealership. The service was quick, would definitely come back again. The service was quick, would definitely come back again. More
Other Employees Tagged: Gerald Schiller
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