Gerald Schiller
Gerald Schiller at Russ Darrow Metro Mazda

Gerald Schiller

Parts Counter

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Gerald Schiller

May 20, 2026

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Employee Rating

Great service as usual. Friendly staff. Prompt service with video provided of the word done More

by Js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

May 20, 2026

Russ Darrow Metro Mazda responded

We appreciate your continued trust in Mazda service. It’s rewarding to hear our friendly team delivered prompt care and that the video overview kept you informed. We look forward to assisting with your next service. Jalen Moore jalen.moore@russdarrow.com

May 11, 2026

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Employee Rating

Very friendly service, and repairs were completed within the estimated time frame, including a recall update. We will definitely be returning customers! More

by ARODEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LANDON HILL

May 11, 2026

Russ Darrow Metro Mazda responded

It’s great to hear our team provided friendly service and completed your Mazda3 repairs and recall update on time. We appreciate your trust and look forward to welcoming you back. Jalen Moore jalen.moore@russdarrow.com

May 11, 2026

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Employee Rating

Great experience on my visit - communication was great throughout my anppointment and they finished the work promptly. More

by SEFFS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

May 11, 2026

Russ Darrow Metro Mazda responded

We’re glad communication during your service appointment was clear and that we completed work on your Mazda CX-5 promptly. We appreciate your five-star rating and thank you for trusting us with your Mazda. Jalen Moore jalen.moore@russdarrow.com

May 10, 2026

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Employee Rating

The day I came to purchase they gave me different information and I put the down payment in cash and when I went to pick up the car they gave me different information about loan percentage. When I wa More

by GAGANDEEPSRAN1989
Recommend Dealer
No

Other Employees Tagged: Jalen Moore

May 13, 2026

Russ Darrow Metro Mazda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jalen Moore jalen.moore@russdarrow.com

May 09, 2026

Dealership Rating
Employee Rating

Nice and friendly people. Great and fast service. Thank you for the service and your time! More

by nisasaycocie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

May 09, 2026

Russ Darrow Metro Mazda responded

It’s great to hear our team provided friendly staff and quick service. We appreciate you recognizing how we value your time. Thank you for trusting us with your Mazda. Jalen Moore jalen.moore@russdarrow.com

May 09, 2026

Dealership Rating
Employee Rating

Nice and friendly people. Great and fast service. Thank you for the service and your time! More

by nisasaycocie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

May 09, 2026

Russ Darrow Metro Mazda responded

Thank you for trusting us with your Mazda CX-3. It’s wonderful to hear our staff delivered friendly assistance and efficient service. We appreciate your kind words and the opportunity to assist you. Jalen Moore jalen.moore@russdarrow.com

May 06, 2026

Dealership Rating
Employee Rating

Great experience at this Mazda dealership. The service was quick, would definitely come back again. More

by Elizabeth Marchenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Perez-Gonzales

May 06, 2026

Russ Darrow Metro Mazda responded

Thank you for choosing us for your Mazda6 service. We’re glad the quick turnaround met your expectations. We look forward to helping you again. Jalen Moore jalen.moore@russdarrow.com

May 02, 2026

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Professional and friendly service. They both made my visit easy and comfortable. Thank you! Great job! More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

May 02, 2026

Russ Darrow Metro Mazda responded

How wonderful to hear our team provided professional and friendly service that made your visit easy and comfortable. Thank you for trusting us with your Mazda. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

May 01, 2026

Dealership Rating
Employee Rating

They all did a great job on my Mazda, I especially love the videos of the work. More

by gardencrows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LANDON HILL

May 01, 2026

Russ Darrow Metro Mazda responded

Thank you for the kind review. We’re delighted our service team did a great job on your Mazda and that the videos kept you in the loop. Please reach out when you’re ready for your next service. Jalen Moore jalen.moore@russdarrow.com

April 30, 2026

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Employee Rating

If the maintenance team can make the waiting time less that would be really appreciated. More

by zh.ar.sharifi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Perez-Gonzales

May 03, 2026

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

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