Milad Masoodi

Great service pulled off less than a hour 🔥Process was easy and will be helped with needs easy and will be helped with needs More

by DESHAWNMASON70 Verified Customer Verified Customer

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I am not someone that leaves reviews, but I have bought dozens, yes dozens, of new cars and I have never had a better experience than I just did at Russ Darrow Mazda in Milwaukee. Milad, my salesman, actua dozens, yes dozens, of new cars and I have never had a better experience than I just did at Russ Darrow Mazda in Milwaukee. Milad, my salesman, actually listened to to my wants and needs and didnt try to sell me something I didnt need. Gwen the sales manager got involved (I had some particular demands that were hard to meet) and between the 2 of them they exhausted all avenues until they landed on the perfect vehicle to fit my needs. In a world where customer service is all but dead, Milad and Gwen truly went above and beyond, and I recommend them to anyone looking to buy a vehicle  More

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We had been looking for a car that was the right fit for what felt like a long time, and the staff at Russ Darrow helped us find it! what felt like a long time, and the staff at Russ Darrow helped us find it! More

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They were exceptionally helpful at every step of the process. Transparent communication and nice people. process. Transparent communication and nice people. More

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Milad was awesome to work with! He messaged me almost instantly after I submitted an online inquiry. He was quick to send a personal video of the vehicle I was interested in, withou He messaged me almost instantly after I submitted an online inquiry. He was quick to send a personal video of the vehicle I was interested in, without me even asking. His quick communication was really appreciated. He also answered my endless questions with patience and helped breakdown the final quote where I had questions. He was polite, super nice and very knowledgeable. More

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Bought a 2018 Mazda 3 for $6000 over kbb fully inspected by their mechanics , 2 weeks later exhaust manifold rust through resulting in a $2800 repair won’t pass emissions cant drive the car, had the extra w by their mechanics , 2 weeks later exhaust manifold rust through resulting in a $2800 repair won’t pass emissions cant drive the car, had the extra warranty that I paid for , called the dealership asked if they could help me out they said no it’s not covered they won’t help with nothing left me with a broken car and no way to work paid $15,500 for a car I can’t even drive , asked if they would take it back and give me most of my money back towards a new a brand new car they also told me know sorry they go off trade in value only , 2nd time I’ve been ripped off thousands by this dealership, never again will I buy a Mazda ever! More

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Very professional yet personable! Made buying a new vehicle fun without the stress and got my payments to an acceptable amount! Shout out to Gwen and Milad for putting me in the car o Made buying a new vehicle fun without the stress and got my payments to an acceptable amount! Shout out to Gwen and Milad for putting me in the car of my dreams without making me sweat and going above and beyond the entire process! More

by KARLYEALYSE Verified Customer Verified Customer

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Horrible experience buying my vehicle. The salesman and financial manager tried to fraudulently add $5000 to my loan, lied about being able to remove the Xzilon and Advance 5 Protection Bu The salesman and financial manager tried to fraudulently add $5000 to my loan, lied about being able to remove the Xzilon and Advance 5 Protection Bundle, and the salesman manager lied to us about having the vehicle inspected by an Audi dealership after I drove off of the lot and had “Turn Engine Off”, “Low Coolant”, and “Low Tire Pressure Lights” come on. I had to find an O’Rileys at 9:00 PM in Milwaukee add antifreeze because it was dangerously below the minimum line. Then I discovered Russ Darrow changed two of the tires but did not put on the same size when they purchased the car. When Russ Darrow “inspected” it, they told me the antifreeze was in the normal range and I should buy two new tires. I would NEVER recommend this company. NEVER. More

by KOWALJ74 Verified Customer Verified Customer

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Milan was quick and informative. He was very helpful in getting me set up with the vehicle I wanted at a reasonable price. He was very helpful in getting me set up with the vehicle I wanted at a reasonable price. More

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Milad made my buying experience simple and straightforward. Will definitely reach out again for future purchases. straightforward. Will definitely reach out again for future purchases. More

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