Alejandro Noyola

All of the Russ darrow Mazda employees are always friendly and efficient when handling my concerns within a timely manner. friendly and efficient when handling my concerns within a timely manner. More

by makaylarandle0 Verified Customer Verified Customer

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Was welcomed at the door immediately. I had one of the smoothest, informational, relaxed, and overall great experience. I had one of the smoothest, informational, relaxed, and overall great experience. More

by DBELTRA54R Verified Customer Verified Customer

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After a terrible bait-and-switch experience with a dishonest finance manager and salesperson at Russ Darrow Mazda in Madison with buying a vehicle at the Metro Mazda Milwaukee lot, I was able to purch dishonest finance manager and salesperson at Russ Darrow Mazda in Madison with buying a vehicle at the Metro Mazda Milwaukee lot, I was able to purchase the vehicle I initially wanted directly from the team at Metro Mazda, and it turned out to be the best experience I’ve ever had buying a car. Erica and Alejandro were both very straightforward and treating me like a real human through the entire process. There were no pressure tactics, they knew what I wanted and didn’t want, what I was willing to pay and respected that through the entire process. If you are concerned or apprehensive about buying a car, check this place out. I’ll definitely shop here first for my next Mazda. More

by radiofreekerbin Verified Customer Verified Customer

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Great fast friendly extremely patient did not make me feel rushed to make a decision feel rushed to make a decision More

by TASIABLAH Verified Customer Verified Customer

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My temporary plate expired today! ! Still no real plate! Thanks to the lazy or incompetent guy who did my paperwork!! Ive made numerous calls to the bank and trips to the dmv and they ! Still no real plate! Thanks to the lazy or incompetent guy who did my paperwork!! Ive made numerous calls to the bank and trips to the dmv and they say that i might get my plates this week! When the dmv calls me! Lol More

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Really good group of people at the dealer. Did everything in their power to help us out. Did everything in their power to help us out. More

by JRIOSCE Verified Customer Verified Customer

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I am not someone that leaves reviews, but I have bought dozens, yes dozens, of new cars and I have never had a better experience than I just did at Russ Darrow Mazda in Milwaukee. Milad, my salesman, actua dozens, yes dozens, of new cars and I have never had a better experience than I just did at Russ Darrow Mazda in Milwaukee. Milad, my salesman, actually listened to to my wants and needs and didnt try to sell me something I didnt need. Gwen the sales manager got involved (I had some particular demands that were hard to meet) and between the 2 of them they exhausted all avenues until they landed on the perfect vehicle to fit my needs. In a world where customer service is all but dead, Milad and Gwen truly went above and beyond, and I recommend them to anyone looking to buy a vehicle  More

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the whole process was quick and easy. all my questions were answered. Great experience from start to finish all my questions were answered. Great experience from start to finish More

by ABERS20 Verified Customer Verified Customer

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Deal was finalized as I thought, I put the requested deposit down. All requested documents. Signed all necessary documents, got the keys. Then I was told that it was an issue with the lender. 2 days lat deposit down. All requested documents. Signed all necessary documents, got the keys. Then I was told that it was an issue with the lender. 2 days later after hanging up on me twice when I called inquiring about the status, was told it was sold. I feel that they were not professional and they could or should have been straight forward with me instead of leading me on. I don't have the best credit but they told me it was all good. More

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Very poor customer service went to purchase a vehicle, paid deposit signed necessary documents received the keys and they sold it. Before I could pick it up paid deposit signed necessary documents received the keys and they sold it. Before I could pick it up More

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