Simon Chan

I have been going to this location for some years & so far have been pleased. The location is clean & the woman bathrooms are clean! Carlos is my advisor and I couldn't ask for better! He is awesome, far have been pleased. The location is clean & the woman bathrooms are clean! Carlos is my advisor and I couldn't ask for better! He is awesome, always explain any & everything I ask & I am always pleased with his Customer Service & knowledge. Certainly pleased with the technicians & how one of Carlos technicians explained to me in detail what was going on with my truck. Grateful for the hard work that's done on my vehicle. I have no complaints & hopefully I won't. I will continue taking my truck to this location . More

by TEEIVEY41 Verified Customer Verified Customer

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the dealership is good, but needs more training for the service advisors. Not professional when things not getting your way service advisors. Not professional when things not getting your way More

by vinnynguyen_009 Verified Customer Verified Customer

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Simon was thorough in his recommendations for my vehicle, and allowed me to use a coupon that I didn't have to cut me a little break. He also was accurate in how long my service would take. and allowed me to use a coupon that I didn't have to cut me a little break. He also was accurate in how long my service would take. More

by CARLYSUCHOMEL Verified Customer Verified Customer

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Hello everyone was very friendly and professional. I just moved to Georgia from Florida. That did a good job checking my car and did a recall. Thank You! I will return. I just moved to Georgia from Florida. That did a good job checking my car and did a recall. Thank You! I will return. More

by charliep6162 Verified Customer Verified Customer

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THE BEST! WILL COME BACK! I FEEL LIKE WE ARE SOO CLOSE TO EACH OTHER WILL COME BACK! I FEEL LIKE WE ARE SOO CLOSE TO EACH OTHER More

by CHRISK13 Verified Customer Verified Customer

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they were very nice but there was confusion about where my car had been parked at the very end. they rectified the situation quickly but better communication might be nice. my car had been parked at the very end. they rectified the situation quickly but better communication might be nice. More

by emmye.simpson Verified Customer Verified Customer

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Charged for oil change when we have a service agreement that pays for them. It took three attempts in a row to get service manager on the phone, they kept hanging up on me. Then took another 30 min to re that pays for them. It took three attempts in a row to get service manager on the phone, they kept hanging up on me. Then took another 30 min to resolve More

by JIM@STEVENS-FAMILY.US Verified Customer Verified Customer

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Great timing great service. I had to leave my car and they had the courtesy service of bringing me back home and when my car was ready, they came to pick me up. I had to leave my car and they had the courtesy service of bringing me back home and when my car was ready, they came to pick me up. More

by nesen98 Verified Customer Verified Customer

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Simon Chan was awesome. Very nice and very professional. I waited for my car to be serviced and Simon kept me informed during that time. He did not try to heavy pressure Very nice and very professional. I waited for my car to be serviced and Simon kept me informed during that time. He did not try to heavy pressure me into buying more services which was a huge plus. He answered a couple of questions I had. I'll definitely be back! More

by teresa18 Verified Customer Verified Customer

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I highly recommend Toyota service as it is very organized and service was done quickly. Simon is very friendly and helpful. and service was done quickly. Simon is very friendly and helpful. More

by mcason1995 Verified Customer Verified Customer

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