Simon Chan | Page 13

Simon has always answered our questions with patience and has always shown he is indeed knowledgeable and also very detailed oriented to make sure we have the information needed about the warranty and ma and has always shown he is indeed knowledgeable and also very detailed oriented to make sure we have the information needed about the warranty and maintenance of parts etc. More

by realtor.linda Verified Customer Verified Customer

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Friendly service! I was treated well and my car was done in a very reasonable amount of time. I was treated well and my car was done in a very reasonable amount of time. More

by LUCKYLIBRARIAN40 Verified Customer Verified Customer

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A great experience with reliable time and service tailored to the current problems or need tailored to the current problems or need More

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Have used Cobb County Toyota for the last 25 years, both in purchasing , leasing and service. In all of these I am pleased with sales and service. But the best service department I have ever sed in my 84 ye in purchasing , leasing and service. In all of these I am pleased with sales and service. But the best service department I have ever sed in my 84 years. More

by billmulroy Verified Customer Verified Customer

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Excellent service by the customer Simon It took less time ti fix the tire yersterday time ti fix the tire yersterday More

by cnathan06 Verified Customer Verified Customer

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Very attentive and fast. Always take good care of me and my vehicle. Thanks cobb county toyota Always take good care of me and my vehicle. Thanks cobb county toyota More

by Cheesecakecharley4906 Verified Customer Verified Customer

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I visited this Toyota service center at 2pm, for a standard oil change and tire rotation. I have been coming here for ten years and I always get my car serviced here, no matter what. I always receive standard oil change and tire rotation. I have been coming here for ten years and I always get my car serviced here, no matter what. I always receive great service and in a timely manner. My service tech’s name, this day, was Costas Hernandez. At 4:15 I asked another service tech, Simon Chan, how much longer he thought it would be. He didn’t check, but said “should be soon”. So I waited on the outside near the service counters. At 5:45 I explained the situation to another service tech Mckenzie, and she informed me that Costas had left for the day, and my car had been ready. I just thought this was extremely inconsiderate. I was there for almost four hours. Once I saw my paperwork I realized my cat had been ready for two hours, as the paper said 4:19pm. If he left for the day, he could have transferred my car to another service technician. I had to call out of work this day when I could have easily made it on time, had ai been notified. More

by ALEXIS.MAYB Verified Customer Verified Customer

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I have been going to this location for some years & so far have been pleased. The location is clean & the woman bathrooms are clean! Carlos is my advisor and I couldn't ask for better! He is awesome, far have been pleased. The location is clean & the woman bathrooms are clean! Carlos is my advisor and I couldn't ask for better! He is awesome, always explain any & everything I ask & I am always pleased with his Customer Service & knowledge. Certainly pleased with the technicians & how one of Carlos technicians explained to me in detail what was going on with my truck. Grateful for the hard work that's done on my vehicle. I have no complaints & hopefully I won't. I will continue taking my truck to this location . More

by TEEIVEY41 Verified Customer Verified Customer

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the dealership is good, but needs more training for the service advisors. Not professional when things not getting your way service advisors. Not professional when things not getting your way More

by vinnynguyen_009 Verified Customer Verified Customer

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Simon was thorough in his recommendations for my vehicle, and allowed me to use a coupon that I didn't have to cut me a little break. He also was accurate in how long my service would take. and allowed me to use a coupon that I didn't have to cut me a little break. He also was accurate in how long my service would take. More

by CARLYSUCHOMEL Verified Customer Verified Customer

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