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511 Reviews of Simon Chan
May 25, 2025
Have used Cobb County Toyota for the last 25 years, both in purchasing , leasing and service. In all of these I am pleased with sales and service. But the best service department I have ever sed in my 84 ye in purchasing , leasing and service. In all of these I am pleased with sales and service. But the best service department I have ever sed in my 84 years. More
by billmulroy
Verified CustomerOther Employees Tagged: David Cobb
May 21, 2025
Very attentive and fast. Always take good care of me and my vehicle. Thanks cobb county toyota Always take good care of me and my vehicle. Thanks cobb county toyota More
by Cheesecakecharley4906
Other Employees Tagged: Jeff Silvers
May 19, 2025
I visited this Toyota service center at 2pm, for a standard oil change and tire rotation. I have been coming here for ten years and I always get my car serviced here, no matter what. I always receive standard oil change and tire rotation. I have been coming here for ten years and I always get my car serviced here, no matter what. I always receive great service and in a timely manner. My service tech’s name, this day, was Costas Hernandez. At 4:15 I asked another service tech, Simon Chan, how much longer he thought it would be. He didn’t check, but said “should be soon”. So I waited on the outside near the service counters. At 5:45 I explained the situation to another service tech Mckenzie, and she informed me that Costas had left for the day, and my car had been ready. I just thought this was extremely inconsiderate. I was there for almost four hours. Once I saw my paperwork I realized my cat had been ready for two hours, as the paper said 4:19pm. If he left for the day, he could have transferred my car to another service technician. I had to call out of work this day when I could have easily made it on time, had ai been notified. More
by ALEXIS.MAYB
Other Employees Tagged: Costas Hernandez , Mckenzie was amazing, and extremely helpful
May 17, 2025
I have been going to this location for some years & so far have been pleased. The location is clean & the woman bathrooms are clean! Carlos is my advisor and I couldn't ask for better! He is awesome, far have been pleased. The location is clean & the woman bathrooms are clean! Carlos is my advisor and I couldn't ask for better! He is awesome, always explain any & everything I ask & I am always pleased with his Customer Service & knowledge. Certainly pleased with the technicians & how one of Carlos technicians explained to me in detail what was going on with my truck. Grateful for the hard work that's done on my vehicle. I have no complaints & hopefully I won't. I will continue taking my truck to this location . More
by TEEIVEY41
Other Employees Tagged: Carlos Ortega
May 14, 2025
Simon was thorough in his recommendations for my vehicle, and allowed me to use a coupon that I didn't have to cut me a little break. He also was accurate in how long my service would take. and allowed me to use a coupon that I didn't have to cut me a little break. He also was accurate in how long my service would take. More
by CARLYSUCHOMEL
May 10, 2025
Hello everyone was very friendly and professional. I just moved to Georgia from Florida. That did a good job checking my car and did a recall. Thank You! I will return. I just moved to Georgia from Florida. That did a good job checking my car and did a recall. Thank You! I will return. More
by charliep6162
May 05, 2025
THE BEST! WILL COME BACK! I FEEL LIKE WE ARE SOO CLOSE TO EACH OTHER WILL COME BACK! I FEEL LIKE WE ARE SOO CLOSE TO EACH OTHER More
by CHRISK13
Other Employees Tagged: Katie Fuller, Carlos Ortega
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