Simon Chan
Simon Chan at Cobb County Toyota

Simon Chan

Service Advisor

Cobb County Toyota

2111 Barrett Lakes Blvd
Kennesaw, GA 30144

4.7
370 Reviews
4.7

370 Reviews

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370 Reviews of Simon Chan

April 24, 2025

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Employee Rating

I highly recommend Toyota service as it is very organized and service was done quickly. Simon is very friendly and helpful. More

by mcason1995
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Recommend Dealer
Yes

April 20, 2025

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Professional and friendly overall a great experience would recommend your service department to all especially to David Cobb More

by w4rdurant56
Service Price Transparency
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Recommend Dealer
Yes

April 16, 2025

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Great communication and notification upon arrival and at departure. Great explanation of services performed. Thank you. More

by ericgamel
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

April 16, 2025

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Communication was non-existent. I was told the wrong g thing over the phone. The appt was not supposed to take more than 30 min. I was there for 3.5 hours. I was not told when th More

by ELISE.SCHOEFF
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raven

April 15, 2025

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Employee Rating

Simon did a wonderful job! He was very thorough and did a great job of communicating with me explaining what all would be done and explaining the costs prior to the service. More

by mccallm4
Service Price Transparency
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Recommend Dealer
Yes

April 09, 2025

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I recently got my car repaired with the collision center. I have to say that they did an outstanding job. This is why I keep coming back: reliability. More

by TYMACIA.FLOYD
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Recommend Dealer
Yes

Other Employees Tagged: JC Cooper, Costas Hernandez

April 08, 2025

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Every department of Cobb County Toyota is fantastic. The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car More

by DEANSJOLIN
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Recommend Dealer
Yes

April 08, 2025

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Left with same issue as when I arrived Been there 3 times for same repair They also never reset vehicle correctly after maintenance is performed causing additional visits to get it reset More

by J M
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Katie Fuller

April 05, 2025

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Employee Rating

My appointment was at 8:40 am. I called at 1 pm and the diagnosis wasn’t complete. Received a call 30 minutes later saying I needed new brake pads. I approved the repair, but I More

by Wood
Service Price Transparency
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Recommend Dealer
Yes

April 03, 2025

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I had app for service it took 2 hrs for rotation of my tires not happy More

by BRENDASUELEDFORD
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Recommend Dealer
No
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