Simon Chan

Every department of Cobb County Toyota is fantastic. The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car, and the service center is top notch, I wouldn’t trust anyone to service my car except the technicians at Cobb County Toyota More

by DEANSJOLIN Verified Customer Verified Customer

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Left with same issue as when I arrived Been there 3 times for same repair They also never reset vehicle correctly after maintenance is performed causing additional visits to get it reset times for same repair They also never reset vehicle correctly after maintenance is performed causing additional visits to get it reset More

by J M Verified Customer Verified Customer

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My appointment was at 8:40 am. I called at 1 pm and the diagnosis wasn’t complete. Received a call 30 minutes later saying I needed new brake pads. I approved the repair, but I I called at 1 pm and the diagnosis wasn’t complete. Received a call 30 minutes later saying I needed new brake pads. I approved the repair, but I was told the repairs wouldn’t be complete until the following day. I asked about a loaner car and I was told I could rent a car. This wasn’t what I expected to hear after my car had been with your service department all day. So, I will have to come back another day. B More

by Wood Verified Customer Verified Customer

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I had app for service it took 2 hrs for rotation of my tires not happy tires not happy More

by BRENDASUELEDFORD Verified Customer Verified Customer

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Simon communicates timely and effectively. He always makes additional effort to explain the content of the service to make customers understand where their money is spent. He always makes additional effort to explain the content of the service to make customers understand where their money is spent. More

by evanhuang.tw Verified Customer Verified Customer

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I have reviewed Simon before on my 3 different trips to Cobb County Toyota and the speech to text feature was not fixed and Simon told me they had called Corp and that particular function was down on the 2 Cobb County Toyota and the speech to text feature was not fixed and Simon told me they had called Corp and that particular function was down on the 2020 Highlanders and a software update would have to be issued and there was no ETA on that. Yet the very next day I was programming phone numbers into my Highlander and saw a button on my android phone that said off by the microphone, so I switched it to on and the speech to text feature has been working fine ever since. More

by Jerry Selby Verified Customer Verified Customer

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It is the best I’ve experienced! Simon is wonderful! Waiting area was nice. Thank you. Simon is wonderful! Waiting area was nice. Thank you. More

by GRAMMYRUNKLE Verified Customer Verified Customer

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Raven need more training and Zack is a joke telling me that I need balancing and alignment because he stated that my tired are wearing on the outside o the tires on a new 2024 Rav4 with 8,000 miles and I that I need balancing and alignment because he stated that my tired are wearing on the outside o the tires on a new 2024 Rav4 with 8,000 miles and I work from home. Come on please. More

by KIMBERLYFRYAR47 Verified Customer Verified Customer

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I am never disappointed when I visit Cobb County Toyota. My satisfaction is their goal! My satisfaction is their goal! More

by MICKIEHOOD Verified Customer Verified Customer

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The service was not impressive for the reason that the previous service was not done as they should and i have never even heard of mild dew in AC system. That looked as him service centre is skimming the previous service was not done as they should and i have never even heard of mild dew in AC system. That looked as him service centre is skimming the customers. Also need to see why the previous service agent did not advice properly. If all the stuff was recommended by agents bill shows as "Customer Wanted". This is disgusting. I hope they read and the Owner of this place calls. More

by VISWANATH.DOKKA Verified Customer Verified Customer

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