Shawn Hooe | Page 22
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
340 Reviews
Write a Review340 Reviews of Shawn Hooe
November 05, 2024
They have the best customer service, hands down! ! They are always friendly, knowledgeable and helpful!! ! They are always friendly, knowledgeable and helpful!! More
Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes , Krystal Gipson, Zach Rhine
November 02, 2024
Purchased my car there and have always had it serviced there. Wouldn'tgo anywhere else. Shawn has been my service person each time and goes beyond to take care of my car. there. Wouldn'tgo anywhere else. Shawn has been my service person each time and goes beyond to take care of my car. More
October 31, 2024
They are great! They always take good care of me. Always keeping me informed of what they do to my vehicle They always take good care of me. Always keeping me informed of what they do to my vehicle More
Other Employees Tagged: Paul Johnson, Bryan Stanley, David Stokes , Zach Rhine
October 30, 2024
Customer service is very nice and informative. They do not do anything without consulting you first, so no surprise fees or charges. I had gone to get the oil change and wanted a quote on brakes They do not do anything without consulting you first, so no surprise fees or charges. I had gone to get the oil change and wanted a quote on brakes and they inspected my brakes and let me know there was no need. For context, there was no reason to think anything was wrong with them, I just had not changed them since buying the car 4 years ago. More
October 24, 2024
I like to have dealerships work on my truck, and the price doesn’t really bother me. But It seems like The service process is like the buying process. Take your vehicle back, and then draw the timeline price doesn’t really bother me. But It seems like The service process is like the buying process. Take your vehicle back, and then draw the timeline out. I understand the 50 point inspection process, but oil change should be quicker. And once the vehicles in the back you have no option but to wait. I’m not a big fan of catching a release when you want to. More
October 19, 2024
The service department was very considerate and helpful. They are very friendly and knowledgeable of what needs to be done. They are very friendly and knowledgeable of what needs to be done. More
Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley , Krystal Gipson, Zach Rhine
October 19, 2024
Thank you Shawn & all the staff there at James Wood Motors for yet another pleasant experience. Shawn is always such a delight to work with & his attention to detail & watching out for our best interes Motors for yet another pleasant experience. Shawn is always such a delight to work with & his attention to detail & watching out for our best interests is always greatly appreciated. More
October 19, 2024
Friendly and knowledgeable staff, they care about their customers. They are reasonably priced, fast and courteous service customers. They are reasonably priced, fast and courteous service More
Other Employees Tagged: Asa Johnson Jr, Nick Huff, Paul Johnson, Bryan Stanley, David Stokes, Russell Fox, James Love, Dustin Stachowiak , Zach Rhine
October 17, 2024
Always good work by Brian and thanks for the car wash done when say it will be done done when say it will be done More
Other Employees Tagged: Bryan Stanley

