Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 22

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.9
340 Reviews
4.9

340 Reviews

Write a Review

340 Reviews of Shawn Hooe

November 05, 2024

Dealership Rating
Employee Rating

They have the best customer service, hands down! ! They are always friendly, knowledgeable and helpful!! More

by TXKRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes , Krystal Gipson, Zach Rhine

Nov 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your feedback and I am thrilled to hear that you had a great experience with our customer service at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide a friendly and knowledgeable environment for all our customers. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 02, 2024

Dealership Rating
Employee Rating

Purchased my car there and have always had it serviced there. Wouldn'tgo anywhere else. Shawn has been my service person each time and goes beyond to take care of my car. More

by VCKYTOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience at James Wood Chevrolet Buick GMC Decatur and that Shawn has consistently taken great care of you and your vehicle. We truly appreciate your loyalty and look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 31, 2024

Dealership Rating
Employee Rating

They are great! They always take good care of me. Always keeping me informed of what they do to my vehicle More

by PGMCDANIEL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Johnson, Bryan Stanley, David Stokes , Zach Rhine

Nov 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear that you feel well taken care of at James Wood Chevrolet Buick GMC Decatur. It's our priority to keep you informed about your vehicle's service. I appreciate your trust in us and look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 30, 2024

Dealership Rating
Employee Rating

Customer service is very nice and informative. They do not do anything without consulting you first, so no surprise fees or charges. I had gone to get the oil change and wanted a quote on brakes More

by skeeter.86.cp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I truly appreciate your kind words about our customer service at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you felt well-informed and that our team prioritized transparency, especially regarding your oil change and brake inspection. I'm glad to know there were no unnecessary services needed. I look forward to seeing you again for any future needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 24, 2024

Dealership Rating
Employee Rating

I like to have dealerships work on my truck, and the price doesn’t really bother me. But It seems like The service process is like the buying process. Take your vehicle back, and then draw the timeline More

by BARNEYPRDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the service process at James Wood Chevrolet Buick GMC Decatur. I understand that time efficiency is important, especially for quicker services like an oil change. Your insights will help us as we continue to improve our operations. If you have further comments or concerns, please feel free to reach out to me directly. I value your input and hope to serve you better in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 24, 2024

Dealership Rating
Employee Rating

Got my truck serviced, tires rotated etc. needed a new battery-they washed it too. Shawn Hooe made sure everything went smooth. Couldn’t ask for better More

by DAMOS321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your truck service, tire rotation, and battery replacement went smoothly. Shawn is indeed an asset to our team at James Wood Chevrolet Buick GMC Decatur, and I'm glad he was able to assist you. I look forward to seeing you again for your next service! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 19, 2024

Dealership Rating
Employee Rating

The service department was very considerate and helpful. They are very friendly and knowledgeable of what needs to be done. More

by CORDELIA.HOLCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley , Krystal Gipson, Zach Rhine

Oct 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you found our service department at James Wood Chevrolet Buick GMC Decatur to be considerate, helpful, and knowledgeable. Our team strives to provide top-notch service, and your feedback means a lot to me. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 19, 2024

Dealership Rating
Employee Rating

Thank you Shawn & all the staff there at James Wood Motors for yet another pleasant experience. Shawn is always such a delight to work with & his attention to detail & watching out for our best interes More

by DLEATHERMAN614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had yet another pleasant experience with us at James Wood Chevrolet Buick GMC Decatur. Shawn truly values your trust and it's great to know that his attention to detail has made a positive impact. I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 19, 2024

Dealership Rating
Employee Rating

Friendly and knowledgeable staff, they care about their customers. They are reasonably priced, fast and courteous service More

by CLINT.STORMTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear you had a positive experience with our friendly and knowledgeable staff at James Wood Chevrolet Buick GMC Decatur. I appreciate your recognition of our pricing and service as well. If you have any further needs or questions, feel free to reach out to me. I look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 17, 2024

Dealership Rating
Employee Rating

Always good work by Brian and thanks for the car wash done when say it will be done More

by SRWOLFPAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

Oct 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Brian provided you with great service and that you appreciated the car wash. At James Wood Chevrolet Buick GMC Decatur, we strive to keep our commitments to our customers. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

...
22
...

Dealership Inventory (877 Vehicles)

new 2026 GMC Yukon XL car, priced at $96,340
2026 GMC Yukon XL
new
Glacier White exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $67,695
2026 GMC Sierra 1500
new
Sterling exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Suburban car, priced at $87,257
2026 Chevrolet Suburban
new
Black exterior
Automatic
Four-wheel Drive
new 2026 GMC Acadia car, priced at $50,193
2026 GMC Acadia
new
Sterling exterior
Automatic
Front-wheel Drive
new 2026 Buick Envista car, priced at $28,243
2026 Buick Envista
new
Ocean Blue Metallic exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Kona car, priced at $28,342
2026 Hyundai Kona
new
Gray Pearl exterior
CVT
Front-wheel Drive