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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 23

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
340 Reviews
4.9

340 Reviews

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340 Reviews of Shawn Hooe

October 16, 2024

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Employee Rating

Friendly and knowledgeable staff. Always easy to contact and excellent work! I have always had excellent work from them. More

by theschuhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, Mark Sanders, Sam Lara, Jennifer Westerlund, Matt Smith , Krystal Gipson, Zach Rhine

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Oct 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you find our staff at James Wood Chevrolet Buick GMC Decatur to be friendly and knowledgeable. It's our goal to provide excellent service, and we're glad to know that we've met your expectations consistently. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 12, 2024

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I’ve only bought from James Wood and I don’t plan on buying from anyone else and now my son is buying from him More

by MICHAELSCHELLER1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward

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Oct 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I'm thrilled to hear that you've chosen James Wood Chevrolet Buick GMC Decatur for your purchases and that your son is following in your footsteps. I appreciate your loyalty and look forward to continuing to serve you both in the future. If you need anything or have any questions, don't hesitate to reach out! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 03, 2024

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Employee Rating

I HAVE NOT HAD A GOOD EXPERIENCE IN THE LAST SEVERAL SERVICES I HAVE HAD THERE! JUST APOLOGIES AND NO ONE MAKES ANYTHING RIGHT! More

by brogan.richelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

September 25, 2024

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They are the only place to service your vehicle. Shawn is the best. Outstanding service everytime More

by GTODASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Stokes

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Sep 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate your kind words about Shawn and our outstanding service at James Wood Chevrolet Buick GMC Decatur. We're glad to hear that we consistently meet your expectations. We look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 25, 2024

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Employee Rating

Awesome as always. Chevy Silverado advisor Zach is extremely knowledgeable and very professional. Russell in the parts department is extremely knowledgeable as well. Al More

by martyvaldez1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Asa Johnson Jr, Nick Huff, Russell Fox, Jose Martinez , Zach Rhine

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Sep 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that Zach and Russell made a positive impact with their knowledge and professionalism. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 21, 2024

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Employee Rating

Timely and courteous service . Waiting area was clean and comfortable. Service advisor answered all my question. More

by jeffhester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Sep 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you received timely and courteous service at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide a clean and comfortable waiting area and to answer all your questions. We appreciate your feedback and look forward to seeing you again for your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 20, 2024

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Employee Rating

The best service anywhere! I would not go anywhere else since using James Wood Service and vehicles since 1988. Shawn Hooe is the best, and has become a friend who serves me w More

by CBROWN1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Nick Huff, Jennifer Westerlund

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Sep 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur since 1988. It's fantastic to hear that Shawn has built a friendship with you while providing excellent service. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Sep 24, 2024

CBROWN1945 responded

This has been my to go to dealership for many years. The service is the best. Good work, dependable, always there for me! I feel like I’m one of them! Thanks to this dependable service that I trust! Shawn Hooe, I appreciate you so much!

September 18, 2024

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Employee Rating

The loan process was amazing. The down side is my brand new car radio is not working properly. Took it in but I was told they can’t fix it. They know there is a problem but no More

by terrichitty
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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September 13, 2024

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From the time Shawn met me at my car the service was efficient and accurate, completed in just over an hour. More

by jerit37
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Shawn provided you with efficient and accurate service. I appreciate your feedback and look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 03, 2024

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Employee Rating

My first time , great experience very nice staff , kept my truck clean , kept me updated on repairs , clean dealership ! Will come back for sure ! More

by joshmac2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words, Josh! We're thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team works hard to keep your truck in top shape and ensure a clean, welcoming environment. We look forward to seeing you again for your future needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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