Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 24

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
340 Reviews
4.9

340 Reviews

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340 Reviews of Shawn Hooe

September 03, 2024

Dealership Rating
Employee Rating

This is the third purchase from Karen and the forth from James Wood Motors. I would not think of going any place else for my next GMC. Karen took the time to walk through and educate me on all the technolo More

by Joe J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison

Sep 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Joe! We truly appreciate your loyalty over the years and are thrilled to hear that Karen provided exceptional service by walking you through the technology features of your new GMC truck. It means a lot to us that you choose James Wood Chevrolet Buick GMC Decatur, especially when you have other options nearby. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 30, 2024

Dealership Rating
Employee Rating

Have had nothing but a positive experience with vehicle maintenance. Shawn Hooe is an awesome service advisor. He will keep you informed every step of the process. If needed, he will take you to the mai More

by david5811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

Sep 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with your vehicle maintenance at James Wood Chevrolet Buick GMC Decatur. Shawn is indeed a valuable member of our team, and we appreciate you highlighting his commitment to keeping you informed throughout the process. We look forward to seeing you again for your next service visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 30, 2024

Dealership Rating
Employee Rating

I've been buying from James Wood Motors for 40 years . Service is top notched. I won't go anywhere ekse. Super friendly and helpful More

by cdn6485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 40 years. It's fantastic to hear that you consistently receive top-notch service from our team. We look forward to welcoming you back for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 29, 2024

Dealership Rating
Employee Rating

Great service Shawn was curtious prompt felt well taken care of .Definately a great dealer to recommend . More

by marilynp0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Marilyn, for your wonderful review! We're thrilled to hear that you had a great experience with Shawn and felt well taken care of at James Wood Chevrolet Buick GMC Decatur. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 29, 2024

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Employee Rating

The same awesome service that I’ve come to expect from the family dealership. Thanks More

by scottrowe1712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Scott! We truly appreciate your loyalty and are glad to hear that you consistently receive the awesome service you expect from James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 28, 2024

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Employee Rating

I have recommended James Wood Motors to everyone I know. They are trustworthy and dependable. Whether you need to purchase a vehicle or have maintenance or repairs, they are the only dealership to visit! More

by vlburden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your recommendation and I am glad to hear that you found James Wood Chevrolet Buick GMC Decatur trustworthy and dependable. It means a lot to me that you trust us for both vehicle purchases and maintenance. I look forward to serving you and your friends in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 28, 2024

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Employee Rating

I had a great experience. I felt at ease and everyone involved has very helpful More

by ROBERTSTYRELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Landon East

Aug 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that our team made you feel at ease. I appreciate your kind words and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 27, 2024

Dealership Rating
Employee Rating

Shawn was great, highly recommend him to anyone. Service was done to satisfaction. Would like option to show up without oil change appointment, drop off and pickup later. Like in the old days. More

by RBRAMLETT14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Stachowiak

Aug 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with our service and that Shawn met your expectations. We appreciate your suggestion regarding the oil change appointments, and we'll certainly take that into consideration as we strive to improve our services at James Wood Chevrolet Buick GMC Decatur. We look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 26, 2024

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Employee Rating

Hunter was very helpful and knowledgeable. He answered all my questions and taught me about my new Buick. More

by lisalongbradshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Hunter was able to assist you effectively and share valuable insights about your new Buick. At James Wood Chevrolet Buick GMC Decatur, we pride ourselves on our knowledgeable team and I am glad you had a great experience. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 25, 2024

Dealership Rating
Employee Rating

Shawn did a great job for us this truck has been in the shop alot and probably will be there several more times but Shawn has worked hard to get it done More

by pfd653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm glad to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. I appreciate your understanding regarding the truck's situation and I'm committed to ensuring it performs at its best. Please feel free to reach out if you need any more assistance in the future. I look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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