Sally Estrada

Sierra Honda responded

Thank you so much for taking the time to share this! We're truly grateful that Kevin and our service team provided such a seamless warranty repair experience. Standing behind our vehicles and treating every customer with professionalism is what we believe in, and knowing you felt well-informed throughout the process means a lot to us. We appreciate your recommendation and look forward to serving you again!

Sierra Honda responded

We’re so happy our team provided friendly, helpful service and that you’re enjoying your new 2026 Honda Civic. We truly appreciate your business.

Sierra Honda responded

JDuran, We're really glad our team took great care of you with prompt service and helpful recommendations. And we're happy the Lyft rides home and back worked out well for you, we know it's convenient not having to wait around. Thanks for choosing us, and we look forward to seeing you next time!

Sierra Honda responded

We’re grateful for your continued confidence in Kevin. His professionalism and dedication truly make a lasting impression, and we’re glad Sierra has him on the team.

Sierra Honda responded

Thank you for your feedback. We're pleased to hear that you were satisfied with the service and communication throughout your visit. Keeping our customers informed is important to us, and we appreciate you recognizing our efforts.

Sierra Honda responded

We’re so grateful to be your first choice for purchasing or leasing a vehicle! Our team works hard to make every customer feel appreciated, and it’s wonderful to hear that effort shines through. Thanks for being part of the Sierra Honda family!

Sierra Honda responded

Julian, Thank you for the positive feedback! We're glad our staff welcomed you warmly and provided informative details about our services. We appreciate your business and look forward to serving you again!

Sierra Honda responded

We're delighted that Kevin Eng provided the excellent customer service with his friendly, professional, and helpful approach. Being seen as your reliable dealership is the highest compliment we could receive. Thank you for your trust and your business, and we look forward to continuing to serve you!

Sierra Honda responded

We apologize if anything was amiss on your service visit, and want to make sure your expectations are met next time. While we do follow Honda protocol regarding service recommendations based on mileage and timing intervals, we understand how this could lead to questions and a need for more transparency. Please feel free to contact me directly and I'd be happy to go over any details that you'd like to discuss. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

Sierra Honda responded

We're glad Kevin and our service team made your day a little easier by being efficient, Sarah. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!