Robert Madden
Robert Madden at BMW of West Chester
Refer Me

Robert Madden

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.9
140 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

4.9

140 Reviews

Write a Review

140 Reviews of Robert Madden

March 10, 2025

Dealership Rating
Employee Rating

Robert was very easy to work with. We had not bought a new car in many years and so we had a lot of questions that he answered for us. The paperwork and delivery were straightforward w More

by bill.phifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

Mar 10, 2025

BMW of West Chester responded

We are thrilled to hear that Robert made your car-buying process smooth and enjoyable. It is great to know he was able to answer all your questions and ensure the paperwork and delivery went off without a hitch. Thank you for choosing BMW of West Chester!

March 07, 2025

Dealership Rating
Employee Rating

Everything was fine, top notch. My only disappointment was with the Ceramic coating. I realize the Sales price is significant, but I also realize your out of pocket cost is a very More

by lundaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 10, 2025

BMW of West Chester responded

We are glad to hear that you found everything to be top-notch during your purchase. We appreciate your honesty regarding the ceramic coating. While we strive to offer competitive pricing, we understand your perspective and will take your suggestion into consideration. Your loyalty means a lot to us, and we hope to continue serving you in the future. Thank you for choosing BMW of West Chester!

March 05, 2025

Dealership Rating
Employee Rating

Had an excellent shopping and buying experience with Robert. At the time of the initial visit, he already had the car prepared for me for a test drive. He did a great job of explaining the specs, feat More

by AE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

Mar 06, 2025

BMW of West Chester responded

We are thrilled to hear that Robert and Nick provided you with excellent service. It is great to know that Robert had the car ready for your test drive and took the time to explain all the details about the vehicle. We are also glad that the purchasing process was smooth and efficient with all the paperwork prepared in advance. Enjoy your new car and thank you from everyone here at BMW of West Chester!

February 24, 2025

Dealership Rating
Employee Rating

A very pleasant experience and easy to work with. The entire process didn’t take very long. I am pleased with my purchase. More

by zk9575
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2025

BMW of West Chester responded

We are delighted to hear that you had a pleasant and easy experience with us. It is great to know that the entire process was efficient and that you are pleased with your purchase. Many thanks from all of us here at BMW of West Chester!

January 20, 2025

Dealership Rating
Employee Rating

Robert was incredibly helpful and friendly. He was never pushy and was always willing to go the extra mile to explain things or help us out. Highly recommend! More

by dmustain
Purchase Time
Recommend Dealer
Yes
Jan 21, 2025

BMW of West Chester responded

We are delighted you had a helpful and friendly experience provided by Robert during your visit. Many thanks from all of us here at BMW of West Chester!

December 23, 2024

Dealership Rating
Employee Rating

My sales rep, Robert Madden was honest, responsive and stayed in touch with me throughout the purchasing process. Great customer service. More

by mourar
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

Dec 26, 2024

BMW of West Chester responded

We are so pleased Robert Madden provided an honest and knowledgeable experience during your visit. Many thanks from all of us here at BMW of West Chester!

December 13, 2024

Dealership Rating
Employee Rating

The dealership & the employees were very welcoming. There was plenty of inventory for the type of vehicle I was interested in. More

by rcmc149
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

Dec 13, 2024

BMW of West Chester responded

We are pleased to hear you enjoyed dealership and diverse inventory during your visit! Many thanks from all of us here at BMW of West Chester.

December 13, 2024

Dealership Rating
Employee Rating

This was such a great experience! I came into the dealership close to closing time and Robert still took the time to help me. Never once making me feel rushed or a burden even after c More

by PSU7699
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2024

BMW of West Chester responded

We are so gratified to hear Robert provided complimentary and diligent service during your sales visit. Many thanks from all of us here at BMW of West Chester!

November 29, 2024

Dealership Rating
Employee Rating

Dan was super awesome to work with. He understood my concerns and made sure my very first car purchase which was a BMW E90 2011 a smooth experience. Will love to buy my second car from More

by plexusprashgaming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2024

BMW of West Chester responded

We are truly delighted the sales experience delivered by Dan and our staff was memorable and smooth. Many thanks from all of us here at BMW of West Chester!

November 20, 2024

Dealership Rating
Employee Rating

I am so grateful for the outstanding assistance provided by “Robert Madden” and finance Mgr “Jayson Kirk”. In a world where 1st Class service is difficult to find through the entire process, these fine gent More

by Radioguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

Nov 20, 2024

BMW of West Chester responded

We are truly gratified to hear you were so pleased with the purchase experience facilitated by Robert and Jayson. Many thanks from all of us here at BMW of West Chester and best wishes for the upcoming holiday season!

1
...

Dealership Inventory (181 Vehicles)

used 2020 BMW X5 car, priced at $30,999
2020 BMW X5
used
Gray Metallic exterior
Automatic
All-wheel Drive
used 2024 BMW X3 car, priced at $59,250
2024 BMW X3
used
Alpine White exterior
Automatic
All-wheel Drive
used 2025 BMW X5 car, priced at $67,850
2025 BMW X5
used
Mineral exterior
Automatic
All-wheel Drive
used 2018 GMC Acadia car, priced at $19,999
2018 GMC Acadia
used
Iridium Metallic exterior
Automatic
All-wheel Drive
used 2024 BMW X3 car, priced at $44,850
2024 BMW X3
used
Dark Graphite exterior
Automatic
All-wheel Drive
used 2024 BMW 330 car, priced at $47,999
2024 BMW 330
used
Alpine White exterior
Automatic
All-wheel Drive