Dealership Experience
5 yrs, 7 mos
Industry Experience
5 yrs, 7 mos
134 Reviews
Write a Review134 Reviews of Robert Madden
December 13, 2024
The dealership & the employees were very welcoming. There was plenty of inventory for the type of vehicle I was interested in. There was plenty of inventory for the type of vehicle I was interested in. More
Other Employees Tagged: Nick Capparelli
December 13, 2024
This was such a great experience! I came into the dealership close to closing time and Robert still took the time to help me. Never once making me feel rushed or a burden even after c I came into the dealership close to closing time and Robert still took the time to help me. Never once making me feel rushed or a burden even after closing. I can’t say how grateful I am for the wonderful service! More
November 29, 2024
Dan was super awesome to work with. He understood my concerns and made sure my very first car purchase which was a BMW E90 2011 a smooth experience. Will love to buy my second car from He understood my concerns and made sure my very first car purchase which was a BMW E90 2011 a smooth experience. Will love to buy my second car from Dan. More
Other Employees Tagged: Jay Miller, Justice Mogano, Scott Gately, Dan Stangl, Ian Martin, Kyle Murphy, Wayne Matsinger, Rachel D'Asaro, Pendleton King
November 20, 2024
I am so grateful for the outstanding assistance provided by “Robert Madden” and finance Mgr “Jayson Kirk”. In a world where 1st Class service is difficult to find through the entire process, these fine gent by “Robert Madden” and finance Mgr “Jayson Kirk”. In a world where 1st Class service is difficult to find through the entire process, these fine gentleman did a spectacular job from start to finish! I will be referring family and friends and will be returning for my next purchase, without question. Thank you again Gents and Happy Holidays.😎 More
Other Employees Tagged: Jayson Kirk
November 09, 2024
Helped me through the process of getting a new mini for my graduating daughter, when none were available. my graduating daughter, when none were available. More
Other Employees Tagged: Jay Miller, Justice Mogano, Scott Gately, Ian Martin, Kyle Murphy, Wayne Matsinger, Anthony Vitelli, Rachel D'Asaro, Pendleton King
November 02, 2024
The BMW of West Chester is bright, clean and well laid out. The staff is friendly and welcoming and they go out of their way to make you feel comfortable. Robert Madden was a pleasure to work with on this out. The staff is friendly and welcoming and they go out of their way to make you feel comfortable. Robert Madden was a pleasure to work with on this purchase. He is professional and very knowledgeable and was able to answer all of our questions. Jayson Kirk was also a true professional and made the financing process easy to understand and manage. More
Other Employees Tagged: Jayson Kirk
October 23, 2024
I have been a loyal customer of West Chester BMW (and formerly Otto’s BMW) for years, having purchased approximately seven vehicles from them. My recent experience with Robert Madden, now my second deal formerly Otto’s BMW) for years, having purchased approximately seven vehicles from them. My recent experience with Robert Madden, now my second deal with him, has been exceptional. Robert is not only incredibly knowledgeable but also patient throughout the entire process. He truly makes the car-buying experience stress-free and enjoyable. I look forward to working with him again when I purchase another vehicle after the new year. I highly recommend Robert Madden and West Chester BMW for anyone looking for a top-tier car-buying experience. More
Other Employees Tagged: Frank Adinolfi, Nick Capparelli
October 01, 2024
Robert did a great job finding the right car for our family. He is a skilled professional who knows the BMW product and did a great job for us. family. He is a skilled professional who knows the BMW product and did a great job for us. More
Other Employees Tagged: Jayson Kirk
September 03, 2024
I recently purchased a certified pre-owned X3 from Robert Madden. Robert was great to work with. The condition of the car is like new. I received a fair value on my trade. Purchase and delivery went very Madden. Robert was great to work with. The condition of the car is like new. I received a fair value on my trade. Purchase and delivery went very smoothly. Overall a great experience. More