Robert Madden

This is my third time buying a car with Robert and I cannot recommend him enough! He is knowledgeable, accommodating and makes the process so easy! Hands down the best car buying experience! cannot recommend him enough! He is knowledgeable, accommodating and makes the process so easy! Hands down the best car buying experience! More

Report | Print

Prompt, responsive, helpful Their responses were very prompt, they addressed my questions and issues, they were friendly and helpful prompt, they addressed my questions and issues, they were friendly and helpful More

by CCLAUSER-CCECI Verified Customer Verified Customer

Report | Print

"I recently purchased a vehicle from BMW of West Chester and the experience was seamless from start to finish. The team is professional, transparent, and truly understands the meaning of premium customer se and the experience was seamless from start to finish. The team is professional, transparent, and truly understands the meaning of premium customer service. I highly recommend this location to anyone looking for a stress-free car buying process." More

by randyjmiller02 Verified Customer Verified Customer

Report | Print

It was my pleasure to meet Robert. He did a great job with finding the car with color and options that I wanted. He worked out a very good deal on the car. I also liked that he is not He did a great job with finding the car with color and options that I wanted. He worked out a very good deal on the car. I also liked that he is not very pushy like some other sales people. More

by lewisola Verified Customer Verified Customer

Report | Print

It was pleasure to meet Robert who worked very hard on giving me a great deal on a 2026 BMW M240i xDrive coupe. He is very nice & pleasant, not pushy like some other salespeople. I am glad that we were ab giving me a great deal on a 2026 BMW M240i xDrive coupe. He is very nice & pleasant, not pushy like some other salespeople. I am glad that we were able to find the car in the color & options that I wanted in the vehicle. I look forward to return to them in the near further for my next vehicle. Nick was also very nice & did a great job with the finance process & explained everything in detail so I would understand them. Great Job More

Report | Print

Service was clearly explained. Good service system with phone notifications. Comfortable waiting area with refreshments. Professional & friendly associates. Thank you! Good service system with phone notifications. Comfortable waiting area with refreshments. Professional & friendly associates. Thank you! More

by Nor Momin Verified Customer Verified Customer

Report | Print

robert is terrific to do business with. He is very knowledgeable and super organized. always exceeds expectations He is very knowledgeable and super organized. always exceeds expectations More

by garytnolan Verified Customer Verified Customer

Report | Print

Robert is the consummate salesperson who understands his customer and the car they desire. He will accommodate them and deliver an exceptional customer experience. BMW of West Chester is the dealer for y customer and the car they desire. He will accommodate them and deliver an exceptional customer experience. BMW of West Chester is the dealer for your BMW needs. More

by MIchaelH Verified Customer Verified Customer

Report | Print

Robert made the purchase process of my BMW X3 a most positive experience. He is personable, knowledgeable and definitely not a high pressure salesperson. His people skills removed the usual stress of positive experience. He is personable, knowledgeable and definitely not a high pressure salesperson. His people skills removed the usual stress of purchasing a vehicle-- he was a pleasure to interact with. More

Report | Print

Working with Robert was comfortable and his knowledge and experience was evident throughout the process. experience was evident throughout the process. More

Report | Print