Robert Madden
Robert Madden at BMW of West Chester
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Robert Madden

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
131 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

4.9

131 Reviews

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131 Reviews of Robert Madden

November 20, 2024

Dealership Rating
Employee Rating

I am so grateful for the outstanding assistance provided by “Robert Madden” and finance Mgr “Jayson Kirk”. In a world where 1st Class service is difficult to find through the entire process, these fine gent More

by Radioguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

Nov 20, 2024

BMW of West Chester responded

We are truly gratified to hear you were so pleased with the purchase experience facilitated by Robert and Jayson. Many thanks from all of us here at BMW of West Chester and best wishes for the upcoming holiday season!

November 13, 2024

Dealership Rating
Employee Rating

Great choice of well-equipped certified vehicles, clean and well-maintained showroom, last but not least, very friendly staff. More

by JX
Purchase Time
Recommend Dealer
Yes
Nov 13, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly purchase experience delivered by our team here at BMW of West Chester!

November 09, 2024

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Employee Rating

Helped me through the process of getting a new mini for my graduating daughter, when none were available. More

by CHRISRENZI123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the diligent performance of our team here at BMW/MINI of West Chester!

November 02, 2024

Dealership Rating
Employee Rating

The BMW of West Chester is bright, clean and well laid out. The staff is friendly and welcoming and they go out of their way to make you feel comfortable. Robert Madden was a pleasure to work with on this More

by KSS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

Nov 04, 2024

BMW of West Chester responded

We are thrilled to hear you were so pleased with the professional and knowledgeable purchase experience delivered by Robert and the ease of the finance process facilitated by Jayson. Many thanks from all of us here at BMW of West Chester!

October 23, 2024

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Employee Rating

I have been a loyal customer of West Chester BMW (and formerly Otto’s BMW) for years, having purchased approximately seven vehicles from them. My recent experience with Robert Madden, now my second deal More

by jackkelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi, Nick Capparelli

Oct 24, 2024

BMW of West Chester responded

We are thrilled to hear that Robert and our team have once again delivered the knowledgeable and stress free purchase experience you have come to expect here at BMW of West Chester. We look forward to assisting you with your next purchase in 2025!

October 01, 2024

Dealership Rating
Employee Rating

Robert did a great job finding the right car for our family. He is a skilled professional who knows the BMW product and did a great job for us. More

by efblasser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

Oct 02, 2024

BMW of West Chester responded

We are delighted to hear Robert was able to assist you so effectively if finding just the right BMW for you. Many thanks from all of us here at BMW of West Chester!

September 03, 2024

Dealership Rating
Employee Rating

I recently purchased a certified pre-owned X3 from Robert Madden. Robert was great to work with. The condition of the car is like new. I received a fair value on my trade. Purchase and delivery went very More

by TJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 04, 2024

BMW of West Chester responded

Thank you for your recognition of the purchase experience delivered by Robert.! We are delighted to hear you were so pleased. Many thanks again for choosing BMW of West Chester!

August 09, 2024

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Employee Rating

Like it alot i will be a repeat customer best dealer in the area thanks More

by govmuler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

August 06, 2024

Dealership Rating
Employee Rating

Excellent service from beginning to end from Robert Madden and the sales team at BMW of West Chester. Open lines of communication through the process, listened to what I wanted, and delivered. More

by kevin.durning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, John Keenan

Aug 07, 2024

BMW of West Chester responded

We are thrilled to hear you were so pleased with the communicative purchase experience delivered by Robert and our team. Many thanks for choosing BMW of West Chester.

July 23, 2024

Dealership Rating
Employee Rating

Robert is great and has been very helpful through the years. This is my 2nd BMW I have purchased through him and I am very happy with his service and help each time. I highly recommend Robert to anyone!! More

by Nadia Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2024

BMW of West Chester responded

We are delighted to hear that Robert once again delivered a great purchase experience for you. Many thanks for being a loyal and valued member of the BMW of West Chester family!

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