Dealership Experience
6 yrs, 9 mos
Industry Experience
6 yrs, 9 mos
167 Reviews
Write a Review167 Reviews of Robert Madden
January 22, 2026
Service was clearly explained. Good service system with phone notifications. Comfortable waiting area with refreshments. Professional & friendly associates. Thank you! Good service system with phone notifications. Comfortable waiting area with refreshments. Professional & friendly associates. Thank you! More
Other Employees Tagged: Melissa Gibson, Joe Izzi, Amy Hinkle
January 13, 2026
If you want my evaluation, I did that. I have no specific comments good or bad I have no specific comments good or bad More
Other Employees Tagged: Bill Cosenza
January 03, 2026
robert is terrific to do business with. He is very knowledgeable and super organized. always exceeds expectations He is very knowledgeable and super organized. always exceeds expectations More
Other Employees Tagged: Nick Capparelli
December 31, 2025
Robert is the consummate salesperson who understands his customer and the car they desire. He will accommodate them and deliver an exceptional customer experience. BMW of West Chester is the dealer for y customer and the car they desire. He will accommodate them and deliver an exceptional customer experience. BMW of West Chester is the dealer for your BMW needs. More
Other Employees Tagged: Wilmer Rodriguez, Chad Carey, Nick Capparelli, Joe Izzi, Caroline Combs, Jayson Kirk, Brooks Collins , Anthony Blubello
December 20, 2025
Robert made the purchase process of my BMW X3 a most positive experience. He is personable, knowledgeable and definitely not a high pressure salesperson. His people skills removed the usual stress of positive experience. He is personable, knowledgeable and definitely not a high pressure salesperson. His people skills removed the usual stress of purchasing a vehicle-- he was a pleasure to interact with. More
Other Employees Tagged: Jayson Kirk
December 08, 2025
Working with Robert was comfortable and his knowledge and experience was evident throughout the process. experience was evident throughout the process. More
Other Employees Tagged: Melissa Gibson, Brooks Collins
December 06, 2025
Easy and low pressure purchase process for a CPO vehicle. Ian was easy going and personable, and all parts of the process went smoothly. Wish they would have negotiated a bit more on the purchase price, but Ian was easy going and personable, and all parts of the process went smoothly. Wish they would have negotiated a bit more on the purchase price, but they had the car we wanted. More
Other Employees Tagged: Ian Martin, Jayson Kirk
October 07, 2025
I had a wonderful experience at this dealership from the second I walked in. Everyone was so nice and so helpful!! second I walked in. Everyone was so nice and so helpful!! More
Other Employees Tagged: Jayson Kirk
September 24, 2025
I have been purchasing/leasing many vehicles from this dealership. Probably at least 10. I like and I am comfortable working with Wilmer, Robert and Melissa in Service. That is the face of the company for dealership. Probably at least 10. I like and I am comfortable working with Wilmer, Robert and Melissa in Service. That is the face of the company for me. They look out for the customer as much as they can and that is why we have been returning. More
Other Employees Tagged: Wilmer Rodriguez, Melissa Gibson
September 02, 2025
The team was great to work with - Kyle was super helpful and a pleasure to deal with in purchasing our vehicle. I will definitely be back to work with him again! and a pleasure to deal with in purchasing our vehicle. I will definitely be back to work with him again! More
Other Employees Tagged: Kyle Murphy

