Rob Simon

We had service done on our 24’ Explorer. Robert Simon was great to work with. Very knowledgeable, professional, and helpful. Highly recommend Klaben Ford and Service Center to anyon Robert Simon was great to work with. Very knowledgeable, professional, and helpful. Highly recommend Klaben Ford and Service Center to anyone! More

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The sales group was very helpful, they go the extra mile. There were a few kinks with the service department. I can’t rate people I haven’t had the pleasure to do business with. The overall experience wa There were a few kinks with the service department. I can’t rate people I haven’t had the pleasure to do business with. The overall experience was very good. The experience with the finance dept. was okay, it wasn’t Justins fault it was the process of trying to sell additional coverage on the warranty. When I give an average on the speed of the process I’m actually giving an OK, it took too long because of pushing extra warranty More

by tdevans1220 Verified Customer Verified Customer

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Rob was great to work with. He was very friendly, knew past history of my vehicle when I arrived, and was great at communicating He was very friendly, knew past history of my vehicle when I arrived, and was great at communicating More

by tanyamiller50 Verified Customer Verified Customer

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I definitely recommend knowing your stuff (finances, incentives, and vehicle details) before going to any dealership, but the staff I've dealt with at Klaben Ford have all been professional. Robert was incentives, and vehicle details) before going to any dealership, but the staff I've dealt with at Klaben Ford have all been professional. Robert was very friendly and helpful during my last service appointment too! More

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Rob was very helpful and knowledgeable during my car service. He explained what needed to be done with my car and was able to get me in and out faster than expected! service. He explained what needed to be done with my car and was able to get me in and out faster than expected! More

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Really big thanks to Rob. He was extremely patient, kind and he has great customer service skills. He was extremely patient, kind and he has great customer service skills. More

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Rob was courteous, polite, and knowledgeable. He took the time to explain the bill in detail and passed on some information from the mechanic. He took the time to explain the bill in detail and passed on some information from the mechanic. More

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The whole team of people are so friendly and helpful . They have taken us home when we decided to have more work done on our truck and called when it was done bright and early to come pick it up . They have taken us home when we decided to have more work done on our truck and called when it was done bright and early to come pick it up . More

by Carol Kellar Verified Customer Verified Customer

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Klaben's Ford Service Department was amazing! Rob took great care my Bronco, and myself. He was able to get my car fixed, gave me a rental for my troubles, and did everything with my family in Rob took great care my Bronco, and myself. He was able to get my car fixed, gave me a rental for my troubles, and did everything with my family in mind. Could not ask for better service from Rob! More

by SCHMIDTM Verified Customer Verified Customer

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Needed an oil change done and Rob was able to fit me in and get it done and was the easiest most convenient way and was on time where I needed to be thank you! and get it done and was the easiest most convenient way and was on time where I needed to be thank you! More

by Jacob Verified Customer Verified Customer

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