I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 7 mos
Industry Experience
52 yrs, 8 mos
940 Reviews
Write a Review940 Reviews of Richard Klaben
December 28, 2018
Great overall experience! I had an excellent experience buying my new F150 from Mike at Klaben. There was no pressure to buy anything you don't need and they whole experience w I had an excellent experience buying my new F150 from Mike at Klaben. There was no pressure to buy anything you don't need and they whole experience was top notch. I would recommend this dealer to anyone looking to buy a new Ford or Lincoln. More
Other Employees Tagged: Denise Miller
December 27, 2018
Bob at Klaben is first- class Bob Paytas at Klaben Ford is first- class all the way. He goes above and beyond to make sure your questions are answered and you understand your optio Bob Paytas at Klaben Ford is first- class all the way. He goes above and beyond to make sure your questions are answered and you understand your options. I just leased my 4th Escape from him and am very pleased. More
Other Employees Tagged: Denise Miller, Bob Paytas
December 25, 2018
Perfect! The service was amazing! Great people to work with, I will return for service in the future! Love the live flowers everywhere! Keep up the good w The service was amazing! Great people to work with, I will return for service in the future! Love the live flowers everywhere! Keep up the good work! More
Other Employees Tagged: Roscoe Woodberry, Artie Gissinger, Christine Klaben , Kate Klaben
December 25, 2018
Service as Usual- The very best! the service department at Klaben has always been the very best. You don't buy 8 cars from the same dealership, throughout the years, based on the sale the service department at Klaben has always been the very best. You don't buy 8 cars from the same dealership, throughout the years, based on the sales price alone. The service department is always, friendly, professional and honest. I drive 50 minutes one way to get my vehicles (1 Ford and 1 Jeep) serviced at Klaben. More
Other Employees Tagged: Christine Klaben , Doug Carter, Carli Ramage
December 23, 2018
Luv my Explorer Klaben is a great dealership. They aim to make things right and the customer happy. I always feel welcomed and appreciate the kindness and friendlin Klaben is a great dealership. They aim to make things right and the customer happy. I always feel welcomed and appreciate the kindness and friendliness of the entire team. A special thanks to Dave M, Sean B, Kim W, Loretta, and Rich Klaben of course. Thanks so much for being my dealer for over 12 years! More
Other Employees Tagged: Kim Wolfram, Jennifer Bowen, Sean Bradford , Dave Mott
December 20, 2018
30 years of purchasing from Klaben, I have consistently done business with Klaben for 30 years, I have purchased over 100 vehicles here and always treated fair! From sales to financing t I have consistently done business with Klaben for 30 years, I have purchased over 100 vehicles here and always treated fair! From sales to financing to service I know I can count on Klaben!!! More
Other Employees Tagged: Mona Crooks, Joe French, Tyler Kline, Tom Alcorn, Christine Klaben, Jennifer Bowen
December 13, 2018
ALWAYS SATISFIED! This a fantastic dealership! From the owner - Mr Klaben to his sales team. Always making sure that you are satisfied and if not they will make it hap This a fantastic dealership! From the owner - Mr Klaben to his sales team. Always making sure that you are satisfied and if not they will make it happen! Trust me when I say that, I have been a customer since 2002. They do not just want to make a sale, they also want to built a relationship with you and make you a part of the Klaben family. Thank you Mike Cooney and Dayton Parkins for all your help with the sale of my new purchase! Thank you to Mr. Klaben for making the deal work! I am very happy and love my new 2018 Ecosport, awesome vehicle! More
Other Employees Tagged: Christine Klaben , Mike Cooney, Dayton Parkins
December 10, 2018
New car lease What an easy lease. Mike Cooney is the best. Of course we love everyone at Klaben Ford. They make us feel like family, and take really good care of us What an easy lease. Mike Cooney is the best. Of course we love everyone at Klaben Ford. They make us feel like family, and take really good care of us. THANKS! More
Other Employees Tagged: Christine Klaben , Mike Cooney
December 06, 2018
Outstanding. Kept their promises. Very customer friendly. My wife and I were quite pleased with the courtesy, professionalism, patience, and transparency in dealing with them. We love the car, will definitel My wife and I were quite pleased with the courtesy, professionalism, patience, and transparency in dealing with them. We love the car, will definitely return for future purchases, and feel we can trust their team. Hats off to Chris Volk, Jennifer Bowen, and Rich Klaben. More
Other Employees Tagged: Jennifer Bowen, Christopher Volk
December 06, 2018
Awesome Our salesman Doug Carter was amazingly awesome. He was very helpful and found me a great car and the payments were perfect. He was very knowledgeable Our salesman Doug Carter was amazingly awesome. He was very helpful and found me a great car and the payments were perfect. He was very knowledgeable as well. I will definately go back and recommend as many people as I can. More
Other Employees Tagged: Christine Klaben , Doug Carter

