Randy Maggio | Page 3

Work done was fine but communication from the contact person was lacking. After initial call at 8:15 I was never told or contacted about ready time. Called 3x starting at 4:00 leaving multiple voice msg person was lacking. After initial call at 8:15 I was never told or contacted about ready time. Called 3x starting at 4:00 leaving multiple voice msgs but never called back. Finally just went to dealer at 5:15 and told car was ready. More

by FBUDZIAK Verified Customer Verified Customer

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Randy was very helpful picking the best services for my budget. I will absolutely return for this quality of service. budget. I will absolutely return for this quality of service. More

by WJLDAVIDSON Verified Customer Verified Customer

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The dealer ship is ok I don’t know what you want me to say I waited three hours for a oil change with an appointment say I waited three hours for a oil change with an appointment More

by taneshawilliams63 Verified Customer Verified Customer

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I brought my car in for service, was told nothing was wrong with my wheel alignment. Then, came back 2 months later and insisted on having the car placed on machine. They Seen there was an issue and cor wrong with my wheel alignment. Then, came back 2 months later and insisted on having the car placed on machine. They Seen there was an issue and corrected, but never suggested that the now bad tire should be either rotated on replaced. Kia responsible for negligence. Tried leaving message, received no call back. More

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I was really happy with the service I received from kia they got me in and out, good job!!!! they got me in and out, good job!!!! More

by tonig860 Verified Customer Verified Customer

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Every time I have been to this dealership I have been helped right away each time. I went in for a service and they were done at the exact time they said, 3 people came to check on me offering me water o helped right away each time. I went in for a service and they were done at the exact time they said, 3 people came to check on me offering me water or coffee. More

by Meeray554 Verified Customer Verified Customer

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I sent in a perfectly good car and got back complaints about the brakes. And I lost my speakers. I feel that it was caused damaged by you for extra money now I need three speakers, so i'm not happy at all about the brakes. And I lost my speakers. I feel that it was caused damaged by you for extra money now I need three speakers, so i'm not happy at all More

by Margej48 Verified Customer Verified Customer

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From start to finish the employees were very friendly and courteous, and I appreciate that as I also work in the customer service industry. courteous, and I appreciate that as I also work in the customer service industry. More

by REX.HOUSEMAN Verified Customer Verified Customer

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This is the second time I’ve had the car in for an electric issue since I bought it less than a month ago you’ve had it 21 days and you called me to pick it up that the car is ready. However, when I w electric issue since I bought it less than a month ago you’ve had it 21 days and you called me to pick it up that the car is ready. However, when I want to pick it up, it was at a 45% charge totally unacceptable and then your service advisor told me that he doesn’t do electric and doesn’t know much about electric cars. I’m not sure who the service manager is but this is not a way to make a good impression I’m going to buy Another car in the next month and I’m contemplating a different dealership. More

by PTP0 Verified Customer Verified Customer

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