Rachel Aguilar
Rachel Aguilar at Russ Darrow Honda

Rachel Aguilar | Page 18

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
254 Reviews

Dealership Experience

9 yrs, 4 mos

Industry Experience

6 yrs, 6 mos

Languages Spoken

American Sign Language American Sign Language

4.9

254 Reviews

Write a Review

254 Reviews of Rachel Aguilar

June 16, 2025

Dealership Rating
Employee Rating

Always great service at this location The service reps are great. I recommend bringing your vehicle here More

by NO-EMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Aleiah Brown, Zach Gresbach, Cruz Drahonovsky , Christopher Berger, Adriana Perez, Yazen Saleh, Alondra Sandoval

Jun 17, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

June 15, 2025

Dealership Rating
Employee Rating

I will not be going back again for any of my vehicle service or repairs by More

by Sandfloren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yazen Saleh, Alondra Sandoval, Joe Winklepleck

Jun 19, 2025

Russ Darrow Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. George Matthews george.matthews@russdarrow.com

June 13, 2025

Dealership Rating
Employee Rating

I've always had a friendly,helpful and professional experience with Darrow Honda. I will tell anyone that More

by lindablue5568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski , Alondra Sandoval

Jun 15, 2025

Russ Darrow Honda responded

It has been a pleasure serving you, Linda. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

Then a nice job thank you will bring my car back to them next time thanyou More

by DONZPLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown, Zach Gresbach

Jun 02, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

May 30, 2025

Dealership Rating
Employee Rating

Such a courteous staff, not pushy. Did not keep us waiting extremely long. Thank you More

by mepritch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

May 29, 2025

Dealership Rating
Employee Rating

Great service. Knowledgeable writers. They are the only dealership to service my SUV and the only ones I trust. Keep up the good work! More

by Xxlharley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

May 23, 2025

Dealership Rating
Employee Rating

Tried to sell me stuff I didn’t need, like an oil change with 40% oil life left and new tires when tread was at 5 and only 21,000 miles on the vehicle. More

by vdaniels1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 27, 2025

Russ Darrow Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. George Matthews george.matthews@russdarrow.com

May 22, 2025

Dealership Rating
Employee Rating

Excellent service from start to finish! Rachel did a great job of explaining options, scheduling service and communication throughout. More

by KRISTEN.L.CHAMBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

May 19, 2025

Dealership Rating
Employee Rating

Everything was perfect! Quick service. Helped with my problem. Answered all my questions. Explained everything clearly. Rachel was very helpful at the desk. And Ramon explai More

by keithbbender
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

May 19, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

May 19, 2025

Dealership Rating
Employee Rating

I was very pleased with how much they care about there customers every thing work wonderful ❤️ More

by MS.TUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

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