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Nick Mudd
Nick Mudd at Russ Darrow Metro Mazda

Nick Mudd | Page 3

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
110 Reviews

Industry Experience

3 yrs, 10 mos

4.6

110 Reviews

Write a Review

110 Reviews of Nick Mudd

April 30, 2026

Dealership Rating
Employee Rating

Nick Mudd is a fantastic service advisor. Very helpful and prompt. We've always had our Mazda vehicle serviced at Russ Darrow as they are quick and thorough. More

by ROZZCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Apr 30, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating and for trusting us with your Mazda CX-5. We’re glad Nick provided prompt and thorough assistance and that our team’s efficiency continues to earn your loyalty. We look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

March 25, 2026

Dealership Rating
Employee Rating

Mr Gonzalez was very helpful and courteous, and even went back and made sure an extra fix I had requested (the rear window wiper) was taken care of. More

by PETERGRFX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Victor Perez-Gonzales, Gerald Schiller

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Mar 26, 2026

Russ Darrow Metro Mazda responded

Peter, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Victor met your expectations. Thank you for choosing Russ Darrow Metro Mazda. We look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

March 05, 2026

Dealership Rating
Employee Rating

It is always a positive and pleasant experience when I visit the dealership. Everyone I’ve encountered in the Service Department is friendly, professional, and competent. More

by precise1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba, LANDON HILL , Kirsten Jones

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Mar 05, 2026

Russ Darrow Metro Mazda responded

Thank you for sharing such kind feedback about your recent service on your Mazda CX-5. We’re delighted to know our service team’s friendly and professional approach continues to make each visit pleasant for you. Jalen Moore jalen.moore@russdarrow.com

February 28, 2026

Dealership Rating
Employee Rating

Bruce and the guys over at metro Mazda took good care of me. I’m satisfied More

by RMOORE225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Miguel Mazaba

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Feb 28, 2026

Russ Darrow Metro Mazda responded

We’re glad Bruce and our team provided excellent care for your Mazda CX-5 and that you’re pleased with the service. Thank you for sharing your experience. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

February 20, 2026

Dealership Rating
Employee Rating

No problems. Oil change and tire rotation while I waited. Was in and out in a reasonable time. More

by Never again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Miguel Mazaba, Victor Perez-Gonzales

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Feb 20, 2026

Russ Darrow Metro Mazda responded

Thank you for letting us know your Mazda CX-5 oil change and tire rotation were handled promptly. We’re glad you could wait comfortably and were in and out in a reasonable time. We look forward to assisting you with future service. Jalen Moore jalen.moore@russdarrow.com

February 17, 2026

Dealership Rating
Employee Rating

Very good service thank you very much Very kind representative good service as well good More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Zoe DeRose, Victor Perez-Gonzales, LANDON HILL , Kirsten Jones

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Feb 17, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating. We’re thrilled our team provided kind and efficient service for your Mazda CX-5. Feel free to reach out anytime you need assistance. Jalen Moore jalen.moore@russdarrow.com

February 15, 2026

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Employee Rating

The team is communicative and thorough. They do their best to get you out of there as fast as they can. More

by COLLINS_ANNALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 15, 2026

Russ Darrow Metro Mazda responded

Thank you for recognizing our team’s clear communication and thorough approach during your Mazda service. We’re pleased we could get you back on the road swiftly and appreciate the five-star review. Jalen Moore jalen.moore@russdarrow.com

February 12, 2026

Dealership Rating
Employee Rating

Very nice to know that I can trust this dealership for all my car needs. Thanks! More

by FFLOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Gerald Schiller

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Feb 13, 2026

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

February 05, 2026

Dealership Rating
Employee Rating

Very pleased with the professionalism of staff and the work done on my car.The waiting area was comfortable and accomodating. More

by k_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Feb 05, 2026

Russ Darrow Metro Mazda responded

Thank you for recognizing our team’s professionalism and the work completed on your Mazda. We’re glad the waiting area provided a comfortable environment. We appreciate your feedback and look forward to serving you again.

January 31, 2026

Dealership Rating
Employee Rating

Outstanding staff completely satisfied with work on vehicle was requested waiting area comfortable and clean More

by pneicy1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

Report | Print
Jan 31, 2026

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

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