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Mona Crooks
Refer Me
1,167 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
33 yrs
Industry Experience
33 yrs
Specialties & Trainings
Master Certified Service Advisor
1,167 Reviews
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1167 Reviews of Mona Crooks
February 18, 2025
Always a good experience with Mona. Very professional and courteous. She ensures your satisfaction with your vehicle. I’ve known her for over 10 years now. 4 fords later. Wonderful pers Very professional and courteous. She ensures your satisfaction with your vehicle. I’ve known her for over 10 years now. 4 fords later. Wonderful person and dealership. More
by Davidfoat
February 18, 2025
Mona makes the service experience easy and helpful. Always communicating letting me know what and when my vehicle is going to be ready. Always checking to make sure I’m well taken care of. Always communicating letting me know what and when my vehicle is going to be ready. Always checking to make sure I’m well taken care of. More
by starcherjason
Verified CustomerFebruary 14, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Hig They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Joe French, Kim Wolfram, Sean Bradford, Steve Sigmund
February 12, 2025
Everyone from Sales all the away through Service has gone above and beyond. I’ll definitely be going to Klaben again. above and beyond. I’ll definitely be going to Klaben again. More
by leroybinson
Other Employees Tagged: Roscoe Woodberry, Jennifer Bowen, Sean Bradford, Rob Simon, Kyle Crowe
February 06, 2025
They treat you like family they go above and beyond I would never go to any other dealership. They always ask you if there’s anything I want or what can they do for me? would never go to any other dealership. They always ask you if there’s anything I want or what can they do for me? More
by carguy,Frank123
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Richard Klaben, Christine Klaben, Jennifer Bowen, David Klaben
February 04, 2025
Mona is wonderful! ! She listens and wants to help you with any issues. Always feel she has our best interest in mind, even right now as we are in a challenging situati ! She listens and wants to help you with any issues. Always feel she has our best interest in mind, even right now as we are in a challenging situation with our vehicle. More
by TOsborne
January 31, 2025
Mona is always professional and courteous. Klaben always makes things right when there is an issue. they always address any concerns with my 2022 Ford Edge. Klaben always makes things right when there is an issue. they always address any concerns with my 2022 Ford Edge. More
by bill425
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