Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
333 Reviews
4.8

333 Reviews

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333 Reviews of Melissa Gibson

December 24, 2025

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The work on my BMW has always been top notch. Melissa has always taken great care to see that my needs have been met. You folks are the best. More

by RBMAYNARD
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

December 24, 2025

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Service was fast and pleasant. I appreciated having a loaner over the weekend. All the issues with my car were fixed at one time. More

by mmjoarder
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Service Communication
Recommend Dealer
Yes

December 23, 2025

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It was not a good customer experience. I have sent a letter to corporate headquarters describing it More

by Helen Huggins
Recommend Dealer
No

Other Employees Tagged: Melissa Gibson

December 22, 2025

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Great service in the dealer center. Melissa helped me understand the service items well. Thanks ! More

by JIN.ZHANG201705
Recommend Dealer
Yes

December 19, 2025

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Service is always great Melissa kept me informed along the way and again the service is great! More

by HEDDY2145
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Recommend Dealer
Yes

December 19, 2025

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Always efficient, respectful, courteous, and kind! Extremely knowledgable about BMW, service, not pushy at all! More

by GINA.CARRERAS
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Recommend Dealer
Yes

Other Employees Tagged: Thomas inspection of vehicle.

December 13, 2025

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Top notch as usual! My service advisor Melissa kept me informed of all the details as my service progressed, great service! More

by GC
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

December 13, 2025

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The service staff were friendly and easy to communicate with. The maintenance and repairs were completed the same day, which helped me avoid any inconvenience with commuting. More

by mayingzhang
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

December 12, 2025

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Outstanding people and service. Always professional And efficient. Everyone really cares. No other compares. Thanks. More

by KWMCNMD
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Service Time
Service Communication
Recommend Dealer
Yes

December 12, 2025

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We’ve been working with Melissa for many years now, and we’ve always appreciated her reliability and responsiveness. More

by megan & kathy
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Recommend Dealer
Yes
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