Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 3

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
406 Reviews
4.8

406 Reviews

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406 Reviews of Melissa Gibson

March 16, 2026

Dealership Rating
Employee Rating

We’ve been customers of this dealership for many years, and they have always taken great care of us. Our latest purchase was no exception. Our client advisor, Jay Miller, and sales manager, Wilmer Rodrigue More

by jennifergivens1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 12, 2026

Dealership Rating
Employee Rating

While disappointed party was not in stock, especially given appointment set up two weeks earlier with known work to be done, Melissa handled the issue beautifully. More

by PAOLIWC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 12, 2026

Dealership Rating
Employee Rating

It was easy to schedule an appointment and the service was very professional. The wating atea was comfortable. More

by skim1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 10, 2026

Dealership Rating
Employee Rating

Everyone at the dealership is very helpful and polite. I have been a customer for over 30 years. More

by Pinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 07, 2026

Dealership Rating
Employee Rating

Always a pleasure bringing my car in for servicing, service is great including the gentleman that takes the car in and out once service is complete More

by NECHIAYORKE
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

March 06, 2026

Dealership Rating
Employee Rating

Heather is amazing. Always in great spirits. She is super communicative. She treats me with respect and very accommodating. Love her. 5 stars More

by Williamatlee19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 05, 2026

Dealership Rating
Employee Rating

As always, professional, friendly, and efficient. I especially appreciate how clean my car was after the service. More

by ROBERT.FULLERTON
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

March 03, 2026

Dealership Rating
Employee Rating

It was a Pleasant service experiance. Looking to do more service in the future. Thank you More

by Alex R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2026

Dealership Rating
Employee Rating

Took me in at scheduled time, escorted me to waiting area. Work promised was completed within a reasonable timeframe More

by JOBERG49
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

March 01, 2026

Dealership Rating
Employee Rating

Easy and timely. I was informed of the progress and work was completed in a timely manner. More

by WERGOLFERS
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

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