Melissa Gibson | Page 4
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
403 Reviews
Write a Review403 Reviews of Melissa Gibson
February 19, 2026
Had to return twice to address a cabin heat issue. Then a 3rd visit right after to address a squeaky serpentine belt. Not saying that there was an exact correlation but seems fairly coincidental. But Then a 3rd visit right after to address a squeaky serpentine belt. Not saying that there was an exact correlation but seems fairly coincidental. But I did appreciate Melissa very fair pricing for the second heat visit and for the serpentine belt replacement. More
Other Employees Tagged: Melissa Gibson
February 14, 2026
Customer service is always excellent from the time you drive up to through the time you drive away. drive up to through the time you drive away. More
Other Employees Tagged: Joe Izzi, Caroline Combs
February 11, 2026
Very professional and friendly. My only complaint is the availability of loaner cars. In order to have a loaner it must be booked very far in advance. My only complaint is the availability of loaner cars. In order to have a loaner it must be booked very far in advance. More
Other Employees Tagged: Melissa Gibson
February 07, 2026
Melissa has been my go to advisor for years. She stays on the issues and navigates the options for the best outcome. The place would not be the same without her. She stays on the issues and navigates the options for the best outcome. The place would not be the same without her. More
Other Employees Tagged: Justice Mogano , Jimmy (Tech)

