Manny Garcia | Page 2

Reliable Nissan responded

Your feedback is invaluable to us and we understand your frustrations. We recognize that staying connected with our customers and responding promptly is essential to providing the service you deserve. Your experience highlights an important area where we can work to improve, and we take this seriously. We would appreciate the opportunity to discuss your concerns further. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can work together to ensure better communication moving forward.

Reliable Nissan responded

Thank you for sharing your wonderful experience with our team. We are delighted to hear that you received excellent service and that our team took such great care of you. Your satisfaction means everything to us, and we truly appreciate you taking the time to recognize the outstanding work. We look forward to continuing to provide you with the same level of quality service in the future.

Reliable Nissan responded

We are grateful for your feedback about the straightforward and honest approach you experienced throughout your transaction. It's wonderful to hear that our team provided you with a transparent process and that we were able to complete everything efficiently in under an hour. Your positive experience reflects our commitment to making car buying as smooth and trustworthy as possible. Thank you for choosing Reliable Nissan and for taking the time to share your experience.

Reliable Nissan responded

Your input is valuable to us and we understand your frustration with our team's availability and timing. We recognize that having knowledgeable staff is important, and we also know that feeling prioritized during your vehicle purchase is equally essential. Your feedback is something we take seriously. Your experience helps us identify areas where we can better manage our customer interactions and improve our service flow. For further assistance, please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

Reliable Nissan responded

We are excited to hear about your wonderful experience with your new car purchase, Charlie! Your satisfaction means everything to us, and we are thrilled that our team provided the support you needed throughout the process. Knowing that you left feeling confident and pleased with your decision truly makes our day. We understand how important it is to have an exceptional experience when making such a significant purchase, and we are honored that this was your best experience to date. Thank you for choosing us and for taking the time to share your positive feedback.

Reliable Nissan responded

We are disappointed to hear about your experience. Your feedback is concerning to us. We take these matters seriously and would appreciate the opportunity to discuss your specific situation further. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can work toward a resolution.

Reliable Nissan responded

Thank you for the positive feedback! We're glad Ramon and Manny could make the service process easy for you and keep your work truck running smoothly. We appreciate your recommendation and look forward to serving you again.

Reliable Nissan responded

Thank you for recognizing our team's product knowledge and work ethic! We're proud of our service department's training and commitment to quality workmanship. It's great to hear that our focus on vehicle safety and longevity made a positive impact on your experience. Your feedback motivates our entire team at Reliable Nissan.

Reliable Nissan responded

Thank you for your kind words! Your confidence in us means everything at Reliable Nissan.

Reliable Nissan responded

Thank you for sharing your experience with us. We understand how troubling it can be when the details of a purchase don’t feel clear, especially regarding a down payment. We want every guest to have full confidence in how their transaction is handled, and we’d welcome the chance to review the paperwork with you so we can clarify exactly what occurred and ensure all information is transparent. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com, so we can help you directly.