Dealer Reviews
Cars for Sale
Dealer Log In
Kim Gutierrez
42 Reviews
Industry Experience
40 yrs, 6 mos
Languages Spoken
English
Spanish
42 Reviews
Write a Review
42 Reviews of Kim Gutierrez
September 01, 2026
I am extremely disappointed with the service I received at Reliable Nissan. I paid to have my A/C recharged because I was told that was the problem. After paying, I was assured my vehicle was fixed and rea at Reliable Nissan. I paid to have my A/C recharged because I was told that was the problem. After paying, I was assured my vehicle was fixed and ready to go. The very next day, my A/C was blowing hot air again, so I had to take my car back. This time, I was told my A/C condenser was broken. That makes absolutely no sense because the technician had previously told me nothing was broken. Either my vehicle was never properly diagnosed, or I was given completely inaccurate information. I was later informed that the technician who worked on my car was no longer employed there. If the dealership acknowledges there was a serious enough issue with the technician's work, why am I still being held responsible for paying for an incorrect diagnosis? I have requested a full refund multiple times, and no one will give me a straight answer. Every time I ask about the refund, I'm told that it's "being worked on." Days have turned into weeks, and I still haven't received my money or even a clear explanation of when or if I will be refunded. It's incredibly frustrating to have my hard-earned money tied up while the dealership continues to avoid giving me an answer. To make matters worse, they continue to say I have to pay for the diagnosis. Why should I have to pay for a diagnosis that was clearly wrong? I paid for professional service, trusted their expertise, and left with the exact same problem I came in with. This entire experience has been frustrating and unacceptable. I have wasted my time, my money, and countless hours trying to get someone to take responsibility. The lack of communication, accountability, and customer service has been unbelievable. I will never return to Reliable Nissan, and I strongly encourage others to be cautious before trusting them with their vehicle. More
by rosequintana0811
Verified CustomerOther Employees Tagged: Dominic Salazar, Manny Garcia
July 16, 2026
Bad crews. Poor work. Poorly maintained. Bad restrooms. Overpriced. Poor/bad management. Awful service. The worst. Poor work. Poorly maintained. Bad restrooms. Overpriced. Poor/bad management. Awful service. The worst. More
by Luis Angel Rios
Other Employees Tagged: Kasadi Deskin, Ramon Mendoza, Manny Garcia, Joshua Bates, Brandon Adrian, Dominic Salvino, Micah Adair , Parts department also.
June 14, 2026
Kim and Destiny were Great! in helping me with the purchase, Tiarre Villegas was also awesome when signing paperwork I'm very content with everything. in helping me with the purchase, Tiarre Villegas was also awesome when signing paperwork I'm very content with everything. More
by jzavala444
Other Employees Tagged: Destiny Rodriguez, Tiarre Villegas , Kim Gutierrez
June 03, 2026
I can't believe you guys got me into such a great car thanks so much for working on my case so long! thanks so much for working on my case so long! More
by gdevlin4sfg
Other Employees Tagged: Sophia Salazar, Jessica Esparza, Destiny Rodriguez, Jesse Flores , I can't remember the two ladies I hope I got them!
April 28, 2026
I was kinda disappointed in Ken. He's a nice person, but I felt jacked around by his frequent "consultations" with management about how much he could give me for my trade in. I didn He's a nice person, but I felt jacked around by his frequent "consultations" with management about how much he could give me for my trade in. I didn't like that he tried to raise the advertised price of the vehicle, or that he tried to rush me with bodywork on the car I bought nor with the threat of the vehicle getting sold to someone else while I took care of other things. I was quite pleases with Ms Salazar in the finance dept - a real straight shooter. I may do business with y'all again. I'm still lookin' for a 2022 GMC 2500 Denali. More
by dbaeren2002
Other Employees Tagged: Kenneth Sorensen, Sophia Salazar
March 08, 2026
Terrell was an excellent sales rep! He was professional and easy to talk to. Manager Isaiah was able to give me a great deal. I couldn't be happier. If I know anyone that needs a vehicl He was professional and easy to talk to. Manager Isaiah was able to give me a great deal. I couldn't be happier. If I know anyone that needs a vehicle I'll be sending them to Reliable Nissan! More
by BLACKKITTEN4770
Other Employees Tagged: Kim Gutierrez
January 24, 2026
Called and told them which car I was wanting and they said it was available. Kim scheduled an appointment and the rest his history. Sophia was awesome and explained all my options for financing the balan said it was available. Kim scheduled an appointment and the rest his history. Sophia was awesome and explained all my options for financing the balance and didn't beat around the bush. More
by WAG727
Other Employees Tagged: Kim Gutierrez
Dealership Inventory (288 Vehicles)
