Kim Gutierrez
Kim Gutierrez at Reliable Nissan

Kim Gutierrez

Internet Sales

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

Contact Me
4.6
41 Reviews

Industry Experience

40 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.6

41 Reviews

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41 Reviews of Kim Gutierrez

July 16, 2026

Dealership Rating
Employee Rating

Bad crews. Poor work. Poorly maintained. Bad restrooms. Overpriced. Poor/bad management. Awful service. The worst. More

by Luis Angel Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 17, 2026

Reliable Nissan responded

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We take concerns about our facilities, workmanship, customer service, and management seriously, and we'd appreciate the opportunity to learn more about what happened. If you're willing, please contact us directly so we can discuss your experience and work toward making things right.

July 03, 2026

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Employee Rating

They are good friendly and professional the visits are fast and easy to schedule service appointments More

by DELGADOXDMJODY1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 04, 2026

Reliable Nissan responded

Thank you for the wonderful review! We're so glad to hear you found our team friendly, professional, and easy to work with. It's great to know that scheduling your service appointments was simple and that your visits were quick and convenient. We truly appreciate your support and look forward to seeing you again at Reliable Nissan!

June 14, 2026

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Employee Rating

Kim and Destiny were Great! in helping me with the purchase, Tiarre Villegas was also awesome when signing paperwork I'm very content with everything. More

by jzavala444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Destiny Rodriguez, Tiarre Villegas , Kim Gutierrez

Jun 16, 2026

Reliable Nissan responded

Thank you so much for sharing your experience! It is truly wonderful to hear that Kim, Destiny, and Tiarre made your purchase and signing process such a positive one. Knowing that you felt well taken care of every step of the way means a great deal to us. We are so glad to hear that you are content with everything, and we hope you are absolutely loving your new vehicle. We look forward to continuing to serve you, and please do not hesitate to reach out if there is anything we can do for you in the future!

June 03, 2026

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Employee Rating

I can't believe you guys got me into such a great car thanks so much for working on my case so long! More

by gdevlin4sfg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sophia Salazar, Jessica Esparza, Destiny Rodriguez, Jesse Flores , I can't remember the two ladies I hope I got them!

Jun 04, 2026

Reliable Nissan responded

Thank you immensely for sharing your positive experience with us! We are thrilled to hear that you are so pleased with your new vehicle and that our team was able to find the perfect car for you. We truly appreciate your patience throughout the process and are delighted that our dedication to working with you has resulted in such a wonderful outcome. At Reliable Nissan, we take great pride in helping our customers find vehicles that exceed their expectations, and your feedback reinforces our commitment to providing exceptional service to every person who walks through our doors.

Jun 06, 2026

Reliable Nissan responded

Thank you for the wonderful review! We're thrilled to hear that you're loving your new vehicle. Our team is dedicated to finding the right car for every customer, and we're so glad all the hard work paid off for you. Thank you for trusting Reliable Nissan and allowing us the opportunity to assist you. Enjoy your new car, and welcome to the Reliable Nissan family! 🚗🎉

April 28, 2026

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Employee Rating

I was kinda disappointed in Ken. He's a nice person, but I felt jacked around by his frequent "consultations" with management about how much he could give me for my trade in. I didn More

by dbaeren2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2026

Reliable Nissan responded

Thank you for taking the time to share your experience with us. We truly appreciate your honest feedback. I’m sorry to hear that parts of your visit felt frustrating, especially regarding the trade-in process, pricing, and feeling rushed. That’s not the experience we aim to provide, and your comments will be shared with our team so we can improve how we communicate and support our customers during the buying process. I’m glad to hear that Ms. Salazar in finance made a positive impression—she takes great pride in being transparent and helpful, and we’ll be sure to pass along your kind words. We’d really value the opportunity to earn your full confidence next time. If you’re still searching for a 2022 GMC 2500 Denali, we’d be happy to help you track one down and make the process as straightforward and pressure-free as possible. Please feel free to reach out to us directly anytime—we’d love another chance to assist you.

March 31, 2026

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Employee Rating

They have always been courteous and professional. I would definitely recommend them to all of my friends and family. More

by mgmtaurus
Recommend Dealer
Yes

Other Employees Tagged: Kim Gutierrez

Apr 01, 2026

Reliable Nissan responded

Thank you for sharing your wonderful experience! We truly value hearing that our team has consistently provided courteous and professional service. Your recommendation to friends and family means the world to us. We look forward to continuing to serve you with the same level of care and professionalism.

March 08, 2026

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Employee Rating

Terrell was an excellent sales rep! He was professional and easy to talk to. Manager Isaiah was able to give me a great deal. I couldn't be happier. If I know anyone that needs a vehicl More

by BLACKKITTEN4770
Recommend Dealer
Yes

Other Employees Tagged: Kim Gutierrez

Mar 13, 2026

Reliable Nissan responded

We are ecstatic to hear about your wonderful experience with our team! It's fantastic that you found our sales representative to be professional and approachable during your visit. We're also thrilled that our management was able to work with you to find a deal that exceeded your expectations. Your satisfaction means everything to us, and we're honored that you would recommend Reliable Nissan to friends and family who might be looking for their next vehicle. Thank you for choosing us and for sharing your positive experience!

February 24, 2026

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Employee Rating

It was a positive experience. And they listen to what I was looking for in a vehicle. And accommodate my needs More

by CHEZY60
Recommend Dealer
Yes

Other Employees Tagged: Kim Gutierrez

Feb 26, 2026

Reliable Nissan responded

Thank you for your wonderful feedback! We're thrilled our team listened to your needs and provided a positive experience. Your satisfaction means everything to us, and we look forward to serving you again in the future.

Mar 07, 2026

CHEZY60 responded

Five star rating

January 24, 2026

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Employee Rating

Called and told them which car I was wanting and they said it was available. Kim scheduled an appointment and the rest his history. Sophia was awesome and explained all my options for financing the balan More

by WAG727
Recommend Dealer
Yes

Other Employees Tagged: Kim Gutierrez

Jan 26, 2026

Reliable Nissan responded

Thank you for the wonderful feedback! We're thrilled that Kim got you set up smoothly and that Sophia provided clear, straightforward financing options. Your positive experience with our team means so much to us. Thank you for choosing Reliable Nissan!

January 17, 2026

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Employee Rating

Sammy and Kim made me and my family feel comfortable from the first day of showing up. He also got me out of my old truck and into a new truck. Both of us walked away from the deal happy I’m definitely recom More

by MYERS.REMODELINGNM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sammy Saavedra

Jan 21, 2026

Reliable Nissan responded

We are pleased to hear about the wonderful experience you had with our team. Creating a comfortable environment for you and your family from day one is exactly what we strive for, and it sounds like we achieved that goal. We're thrilled that the transition from your previous vehicle to your new truck went smoothly and that everyone left satisfied with the outcome. Your recommendation to family and friends means the world to us at Reliable Nissan. We truly appreciate customers like you who take the time to share their positive experiences.

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