Ramon Mendoza

Reliable Nissan responded

Thank you for the great review! We’re glad to hear your experience met your expectations and that our team kept you informed throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future!

Reliable Nissan responded

We deeply cherish your wonderful feedback about your service department experiences. Your trust in our team means everything to us, and we're delighted to hear that our staff consistently provides the welcoming and professional care you deserve. It's wonderful to know that we've created an environment where you feel valued during every visit, from our efficient oil change process to keeping you informed throughout your service. Your recommendation of our service department truly highlights the dedication our team puts into ensuring every customer receives exceptional care. Thank you for choosing Reliable Nissan for your vehicle maintenance needs.

Reliable Nissan responded

We are honored to hear about your positive experience with our service department. It's wonderful to know that you found our team informative and that the service quality met your expectations. We're especially pleased that Ramon was able to keep you well-informed throughout the entire process, as clear communication is something we truly value. Your feedback helps us understand what matters most to our customers, and we're grateful you took the time to share your experience at Reliable Nissan.

bill.winzenburg responded

Why do you and every company harass your customers like this? Seriously! Ask once, fine. Ask 3 times?! If I wanted to leave a review I would've the first time you asked! Don't keep harassing me about it! If I have to deal with this everytime I visit, good service or not, I'll look elsewhere for my service needs.

Reliable Nissan responded

We are absolutely thrilled to hear about your wonderful experience with our service team. Having team members who are consistently helpful and thorough with vehicle service makes all the difference. It's fantastic to know that you receive such attentive care whenever you visit us, and that all your questions are answered completely. Your confidence in our service approach means everything to us. We truly appreciate you taking the time to share your positive experience at Reliable Nissan.

Reliable Nissan responded

Thank you for taking the time to share your experience with us. We're delighted to hear that our team provided friendly service and maintained excellent communication throughout your visit. It's wonderful to know that we were able to address your recall efficiently and get your vehicle back to you ahead of schedule. Your feedback about our prompt service means a great deal to us at Reliable Nissan. We truly appreciate your trust in our team and look forward to serving you again in the future.

Reliable Nissan responded

Thanks for sharing your experience with us! We're delighted to hear that our team provided quick and courteous service during your visit. It's wonderful to know that you're planning to return for another appointment. When you're ready to schedule your next visit, please feel free to give us a call at (505) 435-9825 and we'll be happy to help you find a convenient time. We look forward to serving you again at Reliable Nissan!

Reliable Nissan responded

We take feedback regarding communication and customer experience seriously and recognize the importance of respectful interactions and timely resolution of concerns. We remain committed to maintaining a professional and customer-focused environment while supporting all customers throughout their service experience. We value the opportunity to review concerns in greater detail to ensure they are handled appropriately. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com for assistance.