Ramon Mendoza

Reliable Nissan responded

We are overjoyed to hear about your positive experience with our team. Your feedback about receiving attentive service and professional care means so much to us. It sounds like our staff did an excellent job keeping you informed throughout the entire process, which is exactly what we strive for with every customer. Thank you for taking the time to share your thoughts about your visit to Reliable Nissan.

Reliable Nissan responded

Thank you for the great review! We’re so glad to hear everything was perfect and that Ramon made the process easy and fast for you. We truly appreciate your business and hope you’re loving your new vehicle. Let us know if there’s ever anything else we can help with!

Reliable Nissan responded

We are grateful for your continued trust in bringing all your vehicle repairs to us. Your experience being smooth means everything to our team, and we truly value having you as a loyal customer. The dedication of our staff to provide excellent service is something we take great pride in, and it's wonderful to hear how much you appreciate working with them. Thank you for sharing your positive experience with others.

Reliable Nissan responded

Thank you for your feedback. We sincerely apologize for the longer-than-expected wait time, especially with an appointment—that’s not the experience we want for our customers. We understand your time is valuable and are working to improve our scheduling and efficiency in the service department. We truly appreciate your patience and hope to provide you with a much quicker visit next time.

Reliable Nissan responded

Thank you for your feedback! We’re glad to hear our team was helpful and kept you well-informed on the timing of your service. We always strive to be as accurate and efficient as possible so you can plan your day with confidence. We truly appreciate your support and look forward to assisting you again!

Reliable Nissan responded

Thank you for your honest feedback—we truly appreciate you taking the time to share your experience. We’re sorry to hear that the purchasing process did not meet your expectations; that’s never the experience we want for our customers. We’re glad to hear our service team has been good overall, but we also take your concerns seriously regarding the investigation of your vehicle’s issues. Your feedback helps us improve, and we’d really like the opportunity to address this directly and make things right. Please feel free to reach out to us so we can take a closer look at your concerns. We value your business and hope to restore your confidence in us.

Reliable Nissan responded

Thank you so much for the great feedback! We’re glad to hear you had a quick turnaround after diagnosis and that our team kept you well-informed throughout the process. Providing efficient service and clear communication is always our goal. We truly appreciate your support and look forward to helping you again in the future!

Reliable Nissan responded

Thank you for taking the time to share your feedback, and we understand your frustration. What you've described falls short of the reliable service we strive to provide. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your concerns and work towards a resolution.

Reliable Nissan responded

We greatly appreciate your kind words about our quick and efficient service. It means so much to hear that our team consistently provides the friendly and polite experience you deserve. Your recognition of our staff's dedication truly motivates us to continue delivering excellent service. Thank you for choosing Reliable Nissan and for taking the time to share your positive experience.

Reliable Nissan responded

We greatly appreciate your positive feedback about your recent service experience with us. It's wonderful to hear that everything went smoothly and that your appointment was handled promptly. We're pleased that our team member was able to clearly explain what your vehicle needed and provided the helpful assistance you deserved. Your satisfaction with the thoroughness of your car's inspection means a great deal to us at Reliable Nissan. We look forward to continuing to provide you with excellent service in the future.