Manny Garcia

I am extremely disappointed with the service I received at Reliable Nissan. I paid to have my A/C recharged because I was told that was the problem. After paying, I was assured my vehicle was fixed and rea at Reliable Nissan. I paid to have my A/C recharged because I was told that was the problem. After paying, I was assured my vehicle was fixed and ready to go. The very next day, my A/C was blowing hot air again, so I had to take my car back. This time, I was told my A/C condenser was broken. That makes absolutely no sense because the technician had previously told me nothing was broken. Either my vehicle was never properly diagnosed, or I was given completely inaccurate information. I was later informed that the technician who worked on my car was no longer employed there. If the dealership acknowledges there was a serious enough issue with the technician's work, why am I still being held responsible for paying for an incorrect diagnosis? I have requested a full refund multiple times, and no one will give me a straight answer. Every time I ask about the refund, I'm told that it's "being worked on." Days have turned into weeks, and I still haven't received my money or even a clear explanation of when or if I will be refunded. It's incredibly frustrating to have my hard-earned money tied up while the dealership continues to avoid giving me an answer. To make matters worse, they continue to say I have to pay for the diagnosis. Why should I have to pay for a diagnosis that was clearly wrong? I paid for professional service, trusted their expertise, and left with the exact same problem I came in with. This entire experience has been frustrating and unacceptable. I have wasted my time, my money, and countless hours trying to get someone to take responsibility. The lack of communication, accountability, and customer service has been unbelievable. I will never return to Reliable Nissan, and I strongly encourage others to be cautious before trusting them with their vehicle. More

by rosequintana0811 Verified Customer Verified Customer

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Would recommend this business to anyone ever Horrible service given and getting someone return call, forget it . After being told that the car you did not make any money for the company that this compan service given and getting someone return call, forget it . After being told that the car you did not make any money for the company that this company was not a place you want to do business with. More

by Grabob Verified Customer Verified Customer

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I had a great experience purchasing my new Pathfinder from Reliable Nissan, and Gracie was a big part of making the process so smooth. She was friendly, professional, knowledgeable, and genuinely helpful from Reliable Nissan, and Gracie was a big part of making the process so smooth. She was friendly, professional, knowledgeable, and genuinely helpful throughout the entire experience. I never felt pressured and appreciated how she took the time to answer all of my questions and make sure I was comfortable with my purchase. I’m very happy with my new Pathfinder and would definitely recommend Gracie and the team at Reliable Nissan to anyone looking for a new vehicle. Thank you, Gracie, for making the whole experience easy and enjoyable! More

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I had a wonderful experience working with Maria Torres at Reliable Nissan. She was friendly, professional, and incredibly helpful throughout the entire process. Maria took the time to answer my questions, ex Reliable Nissan. She was friendly, professional, and incredibly helpful throughout the entire process. Maria took the time to answer my questions, explain everything clearly, and made sure I felt comfortable and confident every step of the way. What really stood out was her patience and genuine commitment to providing great customer service. She made the process feel easy and stress-free, and I never felt pressured. I truly appreciate the time and effort she put into making sure everything went smoothly. I would definitely recommend Maria Torres to anyone looking for a vehicle and a great dealership experience. She went above and beyond, and I’m very grateful for all of her help! More

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A dreadfully awful place. I will never be back here. You sell cars without valid titles that you own and can be transferred to me. I had to wait 3 months for my title & licens I will never be back here. You sell cars without valid titles that you own and can be transferred to me. I had to wait 3 months for my title & license plate. Now, I have a dead key and yall charged me 400 xxxxing dollars between purchase and program. you’re xxxxing sick More

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So my last review, I cannot delete for some reason or change.But I want everyone to know that Manny the service manager, it's working very hard on making things right? He has gone beyond to fix my issue. change.But I want everyone to know that Manny the service manager, it's working very hard on making things right? He has gone beyond to fix my issue.and make the experience I had better More

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Bad crews. Poor work. Poorly maintained. Bad restrooms. Overpriced. Poor/bad management. Awful service. The worst. Poor work. Poorly maintained. Bad restrooms. Overpriced. Poor/bad management. Awful service. The worst. More

by Luis Angel Rios Verified Customer Verified Customer

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I was lied to, hung up on, and the issues have not been resolved. I will never come back nor will I buy another Nissan after dealing with this company. resolved. I will never come back nor will I buy another Nissan after dealing with this company. More

by PASSAQUALAQUA Verified Customer Verified Customer

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Great customer service everybody friendly I love my pathfinder I am very satisfied with this company and how they service those in a timely man. pathfinder I am very satisfied with this company and how they service those in a timely man. More

by DJFRAGUA Verified Customer Verified Customer

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I bought my car in 2021, Ive only serviced my car at this location and I'm very dissatisfied with the services your company provide on several occasions. I have missing parts which they refuse to acknow location and I'm very dissatisfied with the services your company provide on several occasions. I have missing parts which they refuse to acknowledge that the part is gone ..I will never take my car back for servicing at your location..I will never buy another vehicle from your company again. I will take my business elsewhere . I will be making a report to the better business bureau as well More

by Cassandra Verified Customer Verified Customer

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