Dominic Salazar

I am extremely disappointed with the service I received at Reliable Nissan. I paid to have my A/C recharged because I was told that was the problem. After paying, I was assured my vehicle was fixed and rea at Reliable Nissan. I paid to have my A/C recharged because I was told that was the problem. After paying, I was assured my vehicle was fixed and ready to go. The very next day, my A/C was blowing hot air again, so I had to take my car back. This time, I was told my A/C condenser was broken. That makes absolutely no sense because the technician had previously told me nothing was broken. Either my vehicle was never properly diagnosed, or I was given completely inaccurate information. I was later informed that the technician who worked on my car was no longer employed there. If the dealership acknowledges there was a serious enough issue with the technician's work, why am I still being held responsible for paying for an incorrect diagnosis? I have requested a full refund multiple times, and no one will give me a straight answer. Every time I ask about the refund, I'm told that it's "being worked on." Days have turned into weeks, and I still haven't received my money or even a clear explanation of when or if I will be refunded. It's incredibly frustrating to have my hard-earned money tied up while the dealership continues to avoid giving me an answer. To make matters worse, they continue to say I have to pay for the diagnosis. Why should I have to pay for a diagnosis that was clearly wrong? I paid for professional service, trusted their expertise, and left with the exact same problem I came in with. This entire experience has been frustrating and unacceptable. I have wasted my time, my money, and countless hours trying to get someone to take responsibility. The lack of communication, accountability, and customer service has been unbelievable. I will never return to Reliable Nissan, and I strongly encourage others to be cautious before trusting them with their vehicle. More

by rosequintana0811 Verified Customer Verified Customer

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Would recommend this business to anyone ever Horrible service given and getting someone return call, forget it . After being told that the car you did not make any money for the company that this compan service given and getting someone return call, forget it . After being told that the car you did not make any money for the company that this company was not a place you want to do business with. More

by Grabob Verified Customer Verified Customer

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I had a great experience purchasing my new Nissan Rogue from Devon at Reliable Nissan. Devon was friendly, professional, and knowledgeable throughout the entire process. He took the time to answer all my q from Devon at Reliable Nissan. Devon was friendly, professional, and knowledgeable throughout the entire process. He took the time to answer all my questions, made sure I understood everything, and made the buying experience easy and stress-free. I’m very happy with my new Rogue and really appreciate Devon’s excellent customer service. I would definitely recommend Devon and Reliable Nissan to anyone looking for a new vehicle. Great experience from start to finish! More

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I had a great experience purchasing my new Pathfinder from Reliable Nissan, and Gracie was a big part of making the process so smooth. She was friendly, professional, knowledgeable, and genuinely helpful from Reliable Nissan, and Gracie was a big part of making the process so smooth. She was friendly, professional, knowledgeable, and genuinely helpful throughout the entire experience. I never felt pressured and appreciated how she took the time to answer all of my questions and make sure I was comfortable with my purchase. I’m very happy with my new Pathfinder and would definitely recommend Gracie and the team at Reliable Nissan to anyone looking for a new vehicle. Thank you, Gracie, for making the whole experience easy and enjoyable! More

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I had an excellent experience purchasing my Sentra from Maria Torres at Reliable Nissan. From the moment I arrived, Maria was friendly, professional, and very helpful. She took the time to listen to what I Maria Torres at Reliable Nissan. From the moment I arrived, Maria was friendly, professional, and very helpful. She took the time to listen to what I was looking for, answered all of my questions, and made sure I understood everything throughout the process. Maria made the entire car-buying experience smooth and stress-free. I really appreciated her patience, attention to detail, and willingness to go the extra mile to make sure I was comfortable with my purchase. I never felt pressured, and it was clear that she genuinely cared about making sure I had a positive experience. I’m very happy with my new Sentra and grateful for the excellent customer service I received from Maria. If you’re looking for a new vehicle, I highly recommend visiting Reliable Nissan and asking for Maria Torres. She did a fantastic job and made my experience a great one! More

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I had a wonderful experience working with Maria Torres at Reliable Nissan. She was friendly, professional, and incredibly helpful throughout the entire process. Maria took the time to answer my questions, ex Reliable Nissan. She was friendly, professional, and incredibly helpful throughout the entire process. Maria took the time to answer my questions, explain everything clearly, and made sure I felt comfortable and confident every step of the way. What really stood out was her patience and genuine commitment to providing great customer service. She made the process feel easy and stress-free, and I never felt pressured. I truly appreciate the time and effort she put into making sure everything went smoothly. I would definitely recommend Maria Torres to anyone looking for a vehicle and a great dealership experience. She went above and beyond, and I’m very grateful for all of her help! More

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I had a great experience purchasing my Sentra from Destiny at Reliable Nissan! From start to finish, Destiny was friendly, professional, and extremely helpful. She made the entire process feel comfort Destiny at Reliable Nissan! From start to finish, Destiny was friendly, professional, and extremely helpful. She made the entire process feel comfortable and straightforward, and she took the time to answer all of my questions and make sure I understood everything. I really appreciated her patience and attention to detail. She made what can sometimes be a stressful experience into a smooth and enjoyable one. I’m very happy with my new Sentra and grateful for the excellent customer service I received. If you’re looking for a new vehicle, I definitely recommend visiting Reliable Nissan and asking for Destiny. She went above and beyond to make sure I had a great experience! More

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I had a wonderful experience purchasing my Sentra from Karina at Reliable Nissan. From the beginning, Karina was friendly, professional, knowledgeable, and genuinely helpful. She took the time to answer m Karina at Reliable Nissan. From the beginning, Karina was friendly, professional, knowledgeable, and genuinely helpful. She took the time to answer my questions, explain everything clearly, and made sure I felt comfortable throughout the entire process. Buying a vehicle can sometimes feel stressful or overwhelming, but Karina made the experience easy and enjoyable. I never felt pressured, and I really appreciated how patient and attentive she was. She went above and beyond to make sure everything went smoothly and that I was happy with my purchase. I’m very happy with my new Sentra and even happier with the customer service I received. If you’re in the market for a new vehicle, I definitely recommend asking for Karina at Reliable Nissan. She provided excellent service and made my car-buying experience a great one! More

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So my last review, I cannot delete for some reason or change.But I want everyone to know that Manny the service manager, it's working very hard on making things right? He has gone beyond to fix my issue. change.But I want everyone to know that Manny the service manager, it's working very hard on making things right? He has gone beyond to fix my issue.and make the experience I had better More

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I was lied to, hung up on, and the issues have not been resolved. I will never come back nor will I buy another Nissan after dealing with this company. resolved. I will never come back nor will I buy another Nissan after dealing with this company. More

by PASSAQUALAQUA Verified Customer Verified Customer

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