Paul Bateman

I have bought a car from Abdul before and I returned to him because I knew he would take care of things in the best way, which he did. This dealership is great with friendliness, and they are quite fast in him because I knew he would take care of things in the best way, which he did. This dealership is great with friendliness, and they are quite fast in getting everything processed! I always feel welcome there and I feel confident in being able to call with questions after the purchase! More

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On Sept, 14,2025, I purchased a 2023 rogue from Reliable Nissan. We e-signed most of contract . Finance manager Jesse Flores offered a platinum warranty coverage, we declined. Then Jesse reduced the interes Nissan. We e-signed most of contract . Finance manager Jesse Flores offered a platinum warranty coverage, we declined. Then Jesse reduced the interest to entice us to buy platinum warranty for 4200$ . We declined. He reduced the platinum warranty to 3200$. We accepted. After some time I looked in my contract and discovered my platinum warranty contract was not in my contract copies. So I obtained a copy of my contract from reliable Nissan and found that Jesse Flores had forged an e-signature on Sept, 15, 2025, a day after we were at dealership for a lesser gold warranty. Reliable Nissan condones such practices because management is aware of Jesse’s actions and he has been promoted. More

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The absolute worst experience I’ve ever had. If I can prevent anyone else from going through what I’ve experienced I WILL. I HAVE NOTHING POSITIVE TO SAY ABOUT Reliable Nissan!!? If I can prevent anyone else from going through what I’ve experienced I WILL. I HAVE NOTHING POSITIVE TO SAY ABOUT Reliable Nissan!!? More

by altoncasaus Verified Customer Verified Customer

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Great customer service everybody friendly I love my pathfinder I am very satisfied with this company and how they service those in a timely man. pathfinder I am very satisfied with this company and how they service those in a timely man. More

by DJFRAGUA Verified Customer Verified Customer

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The dealership itself is very clean the employees there are all courteous and kind and respectful they go out of their way for you. As for Rahman Mendoza he is one of the best service advisors I've came ac are all courteous and kind and respectful they go out of their way for you. As for Rahman Mendoza he is one of the best service advisors I've came across since I have been coming to reliable Nissan. More

by GLORIALUJAN6969 Verified Customer Verified Customer

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Issac was awesome, so was Jesse and Paul was helpful in the end as well. Tiarre downright changed the terms of my contact. I have since fixed the issue, but they began by saying oh I signed, I showed have the end as well. Tiarre downright changed the terms of my contact. I have since fixed the issue, but they began by saying oh I signed, I showed have looked at all the service contracts that were added. I explicitly stated I do not want anything added and told her no at every turn. Maybe I am naive but I am truly stunned that this could happen. Not just 7k in service contracts but she changed the length of my contact. Person to person, she knows what she did, she knows I didn’t want any of that, she knows I trusted that none of that was in the contract. And to think she changed the length of the loan! It bothers me to think she would do that to someone. It bothers me to think that nothing will happen for her actions. It feels borderline illegal what she did. I truly wonder if she altered the contact after I had signed. I guess if that is what happened , tiarre should be thankful I can’t prove it. There is a fine line these finance managers walk as they push warranties in most cases you don’t need and don’t want and warranties that do not save you money. This time I am certain she is over that line. They say the room was being recorded. I would give anything to sit down with them and watch and listen, then hear them try to explain how the terms changed and where the service contracts came from. At one point she asked if I would do one for 4 dollars a month and I still said no! I have messages to prove this, I texted my family right after she made that offer telling them about it and how I said no still. Date and time stamped. And yet they will argue but I signed. I hope I’m wrong and this is just my experience because I picture someone on a tight income, a small family, or elderly person and for them to have something like this happen makes me feel awful. There are many reviews saying check everything and get copies of everything! You absolutely should at the very least if you are forced to work with tiarre she downright cheated. She knows she did and I am glad I caught it. Sucks for Isaac, because I would have taken my parents to him. That won’t happen now, tiarre doing this cost them at least another sale and cost Issac money that he would have made very soon. I hope what happen was solely tiarre and not the company as a whole, if it was I pray that they will watch the footage, they listen to what was said and they reprimand her for this. I don’t think she should lose her job for this, unless she altered the contracts after I signed which is a felony. If she added the services then knowing that I said no to it all, quickly shoved the papers at me to sign, and if she misrepresented what I was signing, I hope it is addressed. I hope you don’t stand for that reliable. I will take this to the BBB along with the consume protection office of New Mexico. Just in case this becomes a repeat pattern, maybe I will be saving someone this stress and disappointment down the road. More

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Had service done at Reliable Nissan. No Hassle. Always a great experience. Love reliable Nissan No Hassle. Always a great experience. Love reliable Nissan More

by ktan Verified Customer Verified Customer

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I have never dealt with a more unprofessional dealership. Everyone passes the buck to someone else. No one is ever available for consult when you have an issue. I bought my new car from them that evening fou Everyone passes the buck to someone else. No one is ever available for consult when you have an issue. I bought my new car from them that evening found a screw in the back tire. Had my oil changed started leaking oil. They could care less when things happen. They just want your money. Go to another dealership. More

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Be very cautious and make sure you record and document everything. Get everything thing in writing. Make sure you check everything before you sign. Very deceitful and every single person you talk to will everything. Get everything thing in writing. Make sure you check everything before you sign. Very deceitful and every single person you talk to will have a different answer, including the general manager just beware. I will never be back. All I can say is make sure you get everything in writing and in detail because they will make promises they will not keep. And make sure you get copies. More

by Dragonflyelements Verified Customer Verified Customer

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He's a good guy. You can just see that he cares about the customer. He did a great job at giving me an excellent deal on a wonderful car as well as cared more about m You can just see that he cares about the customer. He did a great job at giving me an excellent deal on a wonderful car as well as cared more about my feelings towards the pros and cons of trading in my truck More

by Angelo Verified Customer Verified Customer

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