
107 Reviews
Write a ReviewDealership Experience
5 yrs, 7 mos
Industry Experience
9 yrs, 4 mos
107 Reviews of MICHELLE LADNER
April 02, 2025
Everyone was absolutely a pleasure to work with! Shane was beyond helpful throughout the entire process and made me feel at ease with all questions I had. Michelle was also wonderful in communicatin Shane was beyond helpful throughout the entire process and made me feel at ease with all questions I had. Michelle was also wonderful in communicating with me and kept me very informed! More
Other Employees Tagged: Shane Dusang
April 02, 2025
We had a very pleasant purchasing experience with Dawn and Benjamin. We love our new BMW!! Thank you as well as the other team members who assisted us at Galleria BMW. Extremely Grateful, Rev Bobby & and Benjamin. We love our new BMW!! Thank you as well as the other team members who assisted us at Galleria BMW. Extremely Grateful, Rev Bobby & Melinda McGill~ More
Other Employees Tagged: Dawn Mattina, Benjamin Sutphin, Ryan Light
March 14, 2025
After 25 lifetime car purchases, dealing with Galleria BMW was the easiest that I can remember. Can not recommend more from their professionalism to their transparency in financing options. Highly recom BMW was the easiest that I can remember. Can not recommend more from their professionalism to their transparency in financing options. Highly recommend! Thank you to Q and Michelle for your efforts and assistance. More
Other Employees Tagged: Quentin Meador
March 13, 2025
Unbelievable service! ! The staff is friendly and Profesional. My vehicle was picked up and serviced and returned to me in one day. I highly recommend Galleria when searchi ! The staff is friendly and Profesional. My vehicle was picked up and serviced and returned to me in one day. I highly recommend Galleria when searching for a new vehicle. Outstanding!!!! More
Other Employees Tagged: Gavin Reeves, Andrew Saenz
March 09, 2025
I just leased a 2024 Honda prologue and it’s electric. I’ve never owned or lease an electric vehicle before in my life and I’m almost 50. I’m a nurse and I work many hours. I had not had a chance to get a I’ve never owned or lease an electric vehicle before in my life and I’m almost 50. I’m a nurse and I work many hours. I had not had a chance to get acclimated to my new car.. I ended up stranded essentially at BMW in Diberville, Mississippi. Meanwhile, My Son was waiting for me and Slidell Louisiana so I could take him to court a very important court date and he has many issues. He struggles with like PTSD and anxiety.. Needless to say, I was very stressed at the situation of running out of electricity for my vehicle. Katie generously came to my rescue and allowed me to use BMWs electricity to charge my vehicle even though it was slow. I was so grateful and relieved. She allowed me to do this for many hours so that I could have enough power to get to Electrify America in Gulfport.. I can’t thank her enough she’s an angel and she’s in great enormous asset to your company. My next vehicle will be a BMW and I’m buying from her. I’ve already made up my mind and no one can change it. That’s the how much of an impact she made on me. She has called me and texted me many times to check on me and make sure I’m doing OK and I’m all right I just can’t thank her enough. I also want to say that everyone at BMW was very kind and helpful to me while I was waiting on my car to charge. The receptionist was very kind giving me a water when I was very thirsty. Katie showed me the Starbucks coffee and I enjoyed that and needed it. My experience at BMW was wonderful despite the stressful issue I was dealing with that day. I am telling everyone I know about this and I adore Katie. She is kind respectful and highly professional. Keep her forever. Sincerely, , Rebekah Guy More
Other Employees Tagged: Katie Zazzara, Gavin Reeves, Nadia Bordelon, Billy Herbert, Andrew Saenz, Chris Veninga , Receptionist
March 04, 2025
Amy was top tier! ! The buying process is always seamless and very easy. If you are looking for a no pressure salesperson she is your girl! 10 stars in my book!! ! The buying process is always seamless and very easy. If you are looking for a no pressure salesperson she is your girl! 10 stars in my book!! More
Other Employees Tagged: Amy Lancaster , Jason Ladner
March 04, 2025
Ms. Dawn was wonderful! She made the process of purchasing my new car as quick and easy as possible, explained every step, and was extremely patient. I’ll definitely recommend her to anyone looking purchasing my new car as quick and easy as possible, explained every step, and was extremely patient. I’ll definitely recommend her to anyone looking to buy a new car and have a great experience! More
Other Employees Tagged: Dawn Mattina
January 23, 2025
I purchased my x5 M60i from Galleria over Christmas. It always adds a bit of complexity buying from vehicle remotely, but Shane and the rest of the crew at Galleria made it a smooth as possible. It always adds a bit of complexity buying from vehicle remotely, but Shane and the rest of the crew at Galleria made it a smooth as possible. More
Other Employees Tagged: Shane Dusang
January 20, 2025
The Galleria BMW team was truly professional and courteous throughout. Sarah Brooks kept in touch regularly, and after speaking with Amy Lancaster, I’m confident Galleria BMW will be my top choice f courteous throughout. Sarah Brooks kept in touch regularly, and after speaking with Amy Lancaster, I’m confident Galleria BMW will be my top choice for any future purchases. More
Other Employees Tagged: Amy Lancaster , Sarah, Amy
January 10, 2025
Dealership provided a seamless process to purchase entirely online, vehicle and was delivered a few days later. entirely online, vehicle and was delivered a few days later. More
Other Employees Tagged: Katie Zazzara, Gavin Reeves
