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Luis Mendez
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15 Reviews
Languages Spoken
Spanish
15 Reviews
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15 Reviews of Luis Mendez
September 30, 2024
Always friendly, always accommodating. Great service advisor. The video of the technician explaining any issues is a great thing. Great service advisor. The video of the technician explaining any issues is a great thing. More
by wayah64
Other Employees Tagged: Eddie Shadgett
January 31, 2024
I have been going to them for service for over a year. They take a video of what they do and text it to you and are prompt, kind and helpful. I asked them about trading in my Camry yesterday for a RAV4 be They take a video of what they do and text it to you and are prompt, kind and helpful. I asked them about trading in my Camry yesterday for a RAV4 because I needed a car with higher ground clearance. They gave me a very fair price for my tradein and made it so easy. They do not pressure you at all and are very upfront about the money. I highly recommend them. More
by atreegrows12
Other Employees Tagged: Alfred Odister, Crystal Thompson, Angelia Caronia
January 29, 2024
Great service and very friendly staff. It was a pleasure to do business with them It was a pleasure to do business with them More
by c_horton65
Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Cameron Tull, Eddie Shadgett, Angelia Caronia, Jeremy Thomas, Frankie Foster , Matthew Kress
December 14, 2023
Toyota of Cleveland is a great place for all your car needs. Very friendly staff and super smooth process. Gregg Bain is an excellent salesman. Keep up the great work needs. Very friendly staff and super smooth process. Gregg Bain is an excellent salesman. Keep up the great work More
by bailey.jessica363
Other Employees Tagged: Gregg Bain, Taylor Alton
June 27, 2023
2010 Prius broke down in the area due to disconnected intake manifold hoses. Cleveland Service dept was responsive to help get us back on the road, but they did not discover the root cause of the vacuum intake manifold hoses. Cleveland Service dept was responsive to help get us back on the road, but they did not discover the root cause of the vacuum hose problem. So 200+ miles later our Prius engine stopped working again right off interstate 75. We lost another day of travel and the added costs. The second Toyota dealer then did more research and discovered a related TSB that Cleveland Toyota did not uncover, and we had replaced a purge valve canister. Green's Toyota in Lexington did solve the problem. We wish our first visit to Toyota of Cleveland had figured it out with our first breakdown. More
by jekcmm
April 01, 2023
Alfred Odister is the person you want in your corner when navigating the treacherous waters of purchasing a vehicle. He is honest, forthcoming and completely trustworthy. I couldn’t recommend him highly enou navigating the treacherous waters of purchasing a vehicle. He is honest, forthcoming and completely trustworthy. I couldn’t recommend him highly enough. He is my Hero!! More
by Donntay
Other Employees Tagged: Taylor Alton, Alfred Odister
December 23, 2022
Alfred was great to work with, answered all my questions and concerns. Gave me the time I needed to make my decision without any pressure. I was treated with excellent customer service and admire the peo and concerns. Gave me the time I needed to make my decision without any pressure. I was treated with excellent customer service and admire the people at this dealership. As far as financing, Justice was great to work with also. Explained all my options and I felt both of these men are trust worthy and honest. I would highly recommend this dealership and Alfred is a friend for life. As a woman, purchasing a car, you admire these two men who treat you with warmth and respect. More
by bwhitney
Other Employees Tagged: Alfred Odister, Justice Goodner, Angelia Caronia
December 23, 2022
I can't say enough about this service department. The waiting area is clean and comfortable. Luis has taken care of my Toyota when I arrange for service. He is very professional and always greets The waiting area is clean and comfortable. Luis has taken care of my Toyota when I arrange for service. He is very professional and always greets me with a smile. This is the first dealership I have confidence in taking my vehicle to. Highly recommend them. More
by bwhitney
Other Employees Tagged: Angelia Caronia
October 09, 2022
Luis did a great job as always. He's very polite and professional. He always communicates very well when anything is found that needs attention and explains the services performed He's very polite and professional. He always communicates very well when anything is found that needs attention and explains the services performed. Will be servicing here in the future. More
by Myles
