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Krystal Gipson
Krystal Gipson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Krystal Gipson

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
5.0
22 Reviews

Dealership Experience

2 yrs

Industry Experience

7 yrs, 3 mos

5.0

22 Reviews

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22 Reviews of Krystal Gipson

December 04, 2025

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Employee Rating

Again, Krystal handled everything perfectly! I truly appreciate everything she does to ensure me and my Trax are taken care of. More

by GAYLE.GOUYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great feedback, Gayle! I'm glad to hear that Krystal provided you with excellent service and took great care of you and your Chevrolet Trax. I appreciate your kind words, and we look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 04, 2025

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Employee Rating

Great service and verify helpful. Was kept informed of progress throug every step. Would highly recommend More

by DWHIT007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard , Patyn Whitley

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Dec 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am delighted to hear that you received great service and felt informed throughout the process at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 02, 2025

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Employee Rating

Very Professional and Technical, thank you James Wood Motors!! I appreciate everything and all the hard work!! More

by NTROB121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard

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Dec 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your kind words about our professionalism and hard work at James Wood Chevrolet Buick GMC Decatur. It was our pleasure to assist you, and we look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 01, 2025

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Employee Rating

Good service advisors that keep me updated on what they are doing. Highly recommend them. More

by SHERIKCOURSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wheat, Shawn Hooe

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Dec 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I appreciate your recommendation and am glad to hear that our service advisors kept you updated during your visit. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service to all our customers. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 30, 2025

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Our service advisor was the best we’ve ever had. She told us in advance what to expect regarding the recall connected with my truck and More

by CLIFF.HALE979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Cliff! I'm pleased to hear that you had a great experience with our service advisor at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know she provided you with clear information about the recall for your truck. We appreciate your feedback and look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 23, 2025

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Employee Rating

they did a oil change no hard service was performed so there is not a lot to say More

by MSWINKLER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I appreciate your feedback regarding your recent oil change at James Wood Chevrolet Buick GMC Decatur. We’re glad to hear you had a smooth experience. If you ever need further assistance or have any questions, feel free to reach out. We hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 23, 2025

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Employee Rating

Easy to work with and very patient. Appreciate the customer service. Wil use again for next vehicle More

by jonedavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris

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Nov 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Jone! We at James Wood Chevrolet Buick GMC Decatur are thrilled to hear that you found us easy to work with and appreciated our customer service. We look forward to assisting you again with your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 20, 2025

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Employee Rating

Krystal is a great service representative agent. All employees are respectful to customers. Certainly in helping my wife with opening doors for her using her walker. More

by ELASATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm happy to hear about your positive experience with our service team at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Krystal is respectful and helpful, especially in assisting your wife. I appreciate your kind words, and we look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 15, 2025

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Employee Rating

Very good experience in an attempt to try to get an oil change. Will do again More

by FDT6591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience! I'm thrilled to hear that you had a very good experience with us at James Wood Chevrolet Buick GMC Decatur while getting an oil change. We look forward to seeing you again for your next service! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 14, 2025

Dealership Rating
Employee Rating

Friendly staff, clean waiting area, and excellent care of my truck!! Great people work here!! More

by SHAWNHAAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the review, Shawn! It's great to hear you had a positive experience with our friendly staff and appreciated the clean waiting area at James Wood Chevrolet Buick GMC Decatur. We take great pride in providing excellent care for our vehicles. We look forward to seeing you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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