Kevin Kneebusch
Kevin Kneebusch at Ken Ganley Ford Norton

Kevin Kneebusch | Page 11

Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

4.9
139 Reviews
4.9

139 Reviews

Write a Review

139 Reviews of Kevin Kneebusch

October 15, 2021

Dealership Rating

The sales person who worked with me was Sean. He was polite and helpful. He was willing to show me a couple of different cars, and was patient. The paperwork didn’t take too long, and I never felt press More

by baumoell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Sean Pangburn

Oct 17, 2021

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Sean and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 01, 2021

Dealership Rating

Helped me get a car but didn’t help my monthly payment go down or more affordable More

by Koda
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Adam Magyarics

Oct 05, 2021

Ken Ganley Ford Norton responded

Hi Dakoda, we are sorry to hear that you feel that you did not get a low enough payment on your 2018 Ford Escape. We always aim to provide our customers with the lowest and most affordable payments as possibly allowed when factoring in each customers personal situation, including credit, down payment, negative equity, etc. And looking at your account, we feel that we did our best with the payment. Please let us know if there's anything else we can do to earn and keep your business moving forward! Thanks!

September 30, 2021

Dealership Rating

The dealer I worked with was super helpful. Right away I felt I could trust him. I let him know exactly what I wanted, and he helped me get it. More

by Thomas
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Adam Magyarics

Sep 30, 2021

Ken Ganley Ford Norton responded

Hi Thomas, we are so glad to hear that our salesman Adam Magyarics provided you with such a positive experience! We really appreciate your business and your 5 star review! Please let us know if you need anything!

September 27, 2021

Dealership Rating

Sean and your entire staff were very easy to work with. They took their time and answered all of our questions. They made the buying experience easy. More

by mohrbachk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman , Sean Pangburn

Sep 27, 2021

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with Sean, and it was a pleasure having you at the dealership. We appreciate your review!

September 24, 2021

Dealership Rating

I don't like to play games .just tell me the numbers and if it doesn't work then it doesnt.Waste alot of time with this More

by Bowlandrav
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Jennifer Fincham, Carly Neubert

Sep 24, 2021

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

Sep 25, 2021

Ken Ganley Ford Norton responded

Hello Bowlandrav, we appreciate you taking the time to leave us this feedback. Someone from our staff will be reaching out to you in the very near future.

September 18, 2021

Dealership Rating
Employee Rating

they always go above and beyond in every dept Very they always go above and beyond in every dept Very friendly all employees from the service dept ,to the cashiers , parts dept More

by pms4lyfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano, ANDREW

Sep 19, 2021

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

September 02, 2021

Dealership Rating

The service was impeccable, and I will recommend ford to all my family and friends. I've been a loyal customer for about 15 years, and my dealings has always been wonderful. More

by MAURICEBARRETT613
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Sep 03, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We truly appreciate your business and look forward to seeing you again!

August 26, 2021

Dealership Rating

This was a great experience, staff was extremely helpful and courteous. I would recommend here and go back again. Great staff and they were awesome More

by FULTONBENYA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carly Neubert, Ken Steel

Aug 26, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

August 12, 2021

Dealership Rating

Ganley made it easy to buy a new car! Desmond walked me thru the entire process and was super helpful. Thanks Ganley, love my new car! More

by JMERTZ1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Carly Neubert

Aug 12, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. Desmond and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

August 02, 2021

Dealership Rating

Aaron did a fantastic job in the sales department, especially considering the horrible sales manager he has to work with. The sales manager , who never introduced himself,had to waste an hour of every More

by newood123
Price
Recommend Dealer
No

Other Employees Tagged: Aaron Forsythe, Carly Neubert

Jun 15, 2021

Ken Ganley Ford Norton responded

Thank you for your review. While we're glad to hear that Aaron provided you with great customer service, it's disappointing to learn that you weren't fully satisfied with your experience here at Ganley Ford. We appreciate your feedback as it allows us to learn and make improvements. Please don't hesitate to reach out to management directly if you would like to discuss this in more detail. We would appreciate the opportunity to try to earn back your business.

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