Kevin Kneebusch
Kevin Kneebusch at Ken Ganley Ford Norton

Kevin Kneebusch | Page 12

Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

4.9
142 Reviews
4.9

142 Reviews

Write a Review

142 Reviews of Kevin Kneebusch

August 26, 2021

Dealership Rating

This was a great experience, staff was extremely helpful and courteous. I would recommend here and go back again. Great staff and they were awesome More

by FULTONBENYA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carly Neubert, Ken Steel

Aug 26, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

August 12, 2021

Dealership Rating

Ganley made it easy to buy a new car! Desmond walked me thru the entire process and was super helpful. Thanks Ganley, love my new car! More

by JMERTZ1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Carly Neubert

Aug 12, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. Desmond and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

August 02, 2021

Dealership Rating

Aaron did a fantastic job in the sales department, especially considering the horrible sales manager he has to work with. The sales manager , who never introduced himself,had to waste an hour of every More

by newood123
Price
Recommend Dealer
No

Other Employees Tagged: Aaron Forsythe, Carly Neubert

Jun 15, 2021

Ken Ganley Ford Norton responded

Thank you for your review. While we're glad to hear that Aaron provided you with great customer service, it's disappointing to learn that you weren't fully satisfied with your experience here at Ganley Ford. We appreciate your feedback as it allows us to learn and make improvements. Please don't hesitate to reach out to management directly if you would like to discuss this in more detail. We would appreciate the opportunity to try to earn back your business.

July 21, 2021

Dealership Rating

Service dept has been great. Hole turn in lease or buy experience was not pleasant. I received emails 8 months before my expiration even after asking not to send me anymore. Made an appointment to dis More

by LISA.NORSTROM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Carly Neubert

Jul 23, 2021

Ken Ganley Ford Norton responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 16, 2021

Dealership Rating

The gentlemen that assisted me with the purchase of my vechile, were very pleasant and informative. They assisted me with any questions that I had great deal of knowledge and worked as a great team I for More

by marnitacobb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe, Sean Pangburn

Jul 17, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new car, Marnita! All of us at Ganley Ford are glad to have you as a customer.

July 15, 2021

Dealership Rating

Had a good experience no pressure tony treated us right everything was explained to our satisfaction financing was explained well and to our satisfaction thankyou More

by Panther
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Tony Zuppe

Jul 15, 2021

Ken Ganley Ford Norton responded

Here at Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 15, 2021

Dealership Rating

Nice to work with, salesmen made it easy to get the vehicle l wanted, took very good care of me..very happy with my new vehicle More

by Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Fincham, Carly Neubert, Austin Temsey

Jul 15, 2021

Ken Ganley Ford Norton responded

Thank you so much, Jimmy, for choosing Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 28, 2021

Dealership Rating

Ganley Ford has always treated me both professionally and respectfully. I was a little upside down in my lease and they were able to get me into a nicer vehicle for only a few dollars more a month! More

by pengelta
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, Scott Spath , Sean Pangburn

Jun 29, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ganley Ford are glad to have you as a customer.

June 15, 2021

Dealership Rating
Employee Rating

Salesman Austin was great. Management tried to screw me over on price after I signed an agreement. They swapped a paper in without my signature for $2,000 higher. They tried to pull sneaky tricks in financ More

by Trayjen
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Craig Douglas, John Chapman , Austin Temsey

Jul 02, 2021

Ken Ganley Ford Norton responded

Trayjen, It is great to hear that working with Austin was a positive one but hearing that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

May 27, 2021

Dealership Rating

I was sitting at home when my wife told me that she wanted me to go with her to test drive a mustang. I said ok , and when the red GT 5.0 came around the corner... I bought it. She ended up ordering a More

by BRYAN.MESSNER
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Fincham, Aaron Forsythe

May 27, 2021

Ken Ganley Ford Norton responded

Thank you, Bryan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

...
12
...

Dealership Inventory (176 Vehicles)

used 2022 Ford Bronco car, priced at $30,400
2022 Ford Bronco
used
Area 51 exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $47,518
2026 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $42,483
2026 Ford Explorer
new
STAR WHITE MET TRI-COAT exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $48,203
2026 Ford Explorer
new
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $41,783
2026 Ford Explorer
new
VAPOR BLUE exterior
Automatic
Four-wheel Drive
new 2027 Ford Explorer car, priced at $50,478
2027 Ford Explorer
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive