Kevin Kneebusch
Kevin Kneebusch at Ken Ganley Ford Norton

Kevin Kneebusch | Page 13

Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

4.9
139 Reviews
4.9

139 Reviews

Write a Review

139 Reviews of Kevin Kneebusch

May 05, 2021

Dealership Rating
Employee Rating

Everyone has been very helpful since getting my new car. After having my interior and exterior treated it looks beautiful. Thank you so much for the help and recommendations. More

by Shauna S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman , Carly Neubert, Detailing Department

May 05, 2021

Ken Ganley Ford Norton responded

Thank you, Shauna, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

April 19, 2021

Dealership Rating
Employee Rating

I bought four cars from Ganley over the years and I won't go anywhere else. Being self employed is always a nitemare to buy anything but the guys at Ganley make it easy More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Ken Ganley Ford Norton responded

Thanks for your feedback, Dave, on your recent visit to Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 25, 2021

Dealership Rating

The first time came here, Ken was very great with the service he quickly came up with everything I wanted to know about a vehicle. He was very reasonable with me so yes I would recommend a friend or fami More

by tbozeman1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Desmond Norvell, Franco D. Casalinova, Tony Zuppe , Jennifer Fincham, Aaron Forsythe, Adam Magyarics, Ken Steel, Austin Temsey

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken and our sales team met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

March 24, 2021

Dealership Rating
Employee Rating

Had a bit of a mixup on the 1st day we went and wasn't planning on coming back after a 3 hour drive there. After we left the dealership we stopped and got dinner and received a text that they got the deal More

by scjohnson6921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Aaron Forsythe, Paege

Mar 25, 2021

Ken Ganley Ford Norton responded

I know we had a bumpy start and you were left originally unsatisfied but grateful that you gave Paege, Aaron, Kevin, and Craig the opportunity to work with you to rectify the situation. Thank you for choosing Ganley Ford and we hope to see you again in the future.

March 20, 2021

Dealership Rating

The staff were very courteous and and the showroom was exceptionally clean.. I'm thankful for the experience and I would go to ganley again. More

by T-T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Pangburn

Mar 20, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a great experience. We will share your comments with our team, and we look forward to working with you again.

March 13, 2021

Dealership Rating

Before I went inside, I was greeted by Desmond, who helped me with car buying, nice people, nice atmosphere, great selection of cars, SUVs, and trucks, check them out More

by lynbry60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Carly Neubert

Mar 14, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

March 11, 2021

Dealership Rating

It was so nice to walk into a dealership and be treated with respect. We were very happy with the whole process, and a great group of people. Ganley will always have our business. More

by IceBabee10IceBabee
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carly Neubert

Mar 12, 2021

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and hope you'll enjoy your new vehicle.

March 06, 2021

Dealership Rating
Employee Rating

Terrible customer service, they don't return phone calls. Used there body shop after our 2020 Ford Explorer was in an accident on 01/06/21. It's still in the shop there. I was going to purchase a new F-250 i More

by pmcmillan
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tony Zuppe, Scott Spath

Mar 23, 2021

Ken Ganley Ford Norton responded

Thank you, Pat, for taking the time to update your review. We are thrilled to hear that we were able to turn your visit around and get Jennifer's Explorer repaired. Please let us know if we can be of any further assistance.

March 03, 2021

Dealership Rating

I came in with some paperwork to buy a car but a different dealer. I met Jennifer she was polite and help me get a newer car after my bankruptcy. More

by williamwladyczak0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Fincham, Carly Neubert

Mar 03, 2021

Ken Ganley Ford Norton responded

Hello William! Thanks for your feedback on your recent visit to Ganley Ford. We're glad to hear that Jennifer was able to assist with choosing the right car for you. Please let us know if there's anything else you need. We hope you enjoy your car!

March 02, 2021

Dealership Rating

Tony was very helpful when it came to helping me buy my first car. He explained everything to me and was very understanding. I couldn’t have asked for a better experience!! More

by bbaylee9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Mar 02, 2021

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again!

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