Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 6

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
750 Reviews
4.9

750 Reviews

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750 Reviews of Kevin Eng

August 08, 2026

Dealership Rating
Employee Rating

As usual, Kevin Eng and Sierra Honda took excellent care of my car in this follow-up service visit. More

by bonnie.r.packard01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2026

Sierra Honda responded

Bonnie, Thanks for continuing to trust us with your car's care. Glad Kevin and the team delivered excellent service again on this follow-up visit.

August 08, 2026

Dealership Rating
Employee Rating

I can't say much, as I have not often requested service from this dealership. However, the offices appeared to be neat and clean, and the various agents seemed efficient at what they were doing at the time More

by HAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2026

Sierra Honda responded

Thank you for taking the time to share your impressions. We're glad the office presented well and that our team came across as efficient during your visit.

August 08, 2026

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Very fast convenient service always a great experience ! They are very reliable and communicate with you More

by antonio.solis7017
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2026

Sierra Honda responded

Antonio, Fast, reliable, always on point, you nailed exactly what we strive for!! So glad every visit keeps living up to that standard for you!

August 06, 2026

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Kevin was great and very helpful. He provided guidance and was patient with me. Thanks Kevin. More

by delgadofred76
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Recommend Dealer
Yes
Aug 06, 2026

Sierra Honda responded

Fred, We’re thrilled to hear Kevin made your experience such a positive one with his helpful advice, patience, and care. We’re lucky to have him on our team and appreciate you sharing your feedback!

August 05, 2026

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Very helpful and patient. Good customer service. They were able to answer all of my questions More

by GJSMP
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Medrano-Hurtado, Tom Redd, John Del Rio , One other employee who helped John Del Rio was also excellent . I thought his name was Cameron

Aug 06, 2026

Sierra Honda responded

We’re thrilled to hear our team went above and beyond to provide patient, helpful service and make sure all your questions were answered. Creating a comfortable and informative experience is always our goal!

August 03, 2026

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Employee Rating

Making the appointment was quick and easy. Kevin is a pleasure to deal with and I feel he is honest about what needs to be done which is extremely important to me. More

by JULIE.RESSLER
Service Price Transparency
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Recommend Dealer
Yes
Aug 06, 2026

Sierra Honda responded

Julie, Thank you for the great review! We’re happy to hear Kevin makes your service visits easy and that you appreciate his honest approach. We’ll be sure to share your kind words with him. Thank you for choosing Sierra Honda!

July 31, 2026

Dealership Rating
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Kelvin, our Service Manager at Sierra Honda, has served as my primary point of contact since Mr. Howard's departure, and I wish to commend his exceptional service. Kelvin consistently provides a level of s More

by Ms. Bridges
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez

Aug 06, 2026

Sierra Honda responded

Ms. Bridges, Thank you for this outstanding and detailed review! We're glad Kelvin has seamlessly stepped up as your primary point of contact and continues to provide the exceptional standard of service you've come to expect. We also appreciate you recognizing Destiny, James, Stephen, Chris W., Chris B., and Vanessa for their individual contributions to making every visit welcoming and thorough. We are truly grateful for your continued trust in our entire team at Sierra Honda.

July 31, 2026

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Kevin Eng is one of the main reasons I come to Sierra Honda dealership. He is very professional, courteous, and friendly. More

by bonnie.r.packard01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

Sierra Honda responded

Bonnie, Thank you for this kind review! We're glad Kevin Eng's professionalism, courtesy, and friendliness continue to bring you back to Sierra Honda. We truly appreciate your loyalty and your trust in him.

July 29, 2026

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Kevin is a great guy. He understood what the problem was and how I wanted to deal with it. Everything went smoothly. He handled everything professionally. It would be nice More

by jitu
Service Price Transparency
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Recommend Dealer
Yes
Aug 06, 2026

Sierra Honda responded

We're so glad Kevin handled everything professionally and took the time to understand both the problem and your preferred approach to resolving it. We also appreciate your suggestion regarding complimentary DTC scans and will be sure to pass that along to our management team for consideration.

Aug 14, 2026

jitu responded

I’d be happy to return to Sierra Honda if you can perform a free diagnostic scan and provide a complete list of DTCs. Seeing all those warning lights on my dashboard is frustrating, and I need to understand exactly what’s going on. A detailed scan will help me decide whether any repair is truly justified based on the car’s value. Most independent shops at least offer free scanning—though their reports are often limited—but Honda doesn’t provide even the basic scan. If you can offer a full diagnostic at no cost, it would make it much easier for me to decide.

July 28, 2026

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The service was great. The service from Kevin Eng from beginning to end was done really well. Kevin kept me informed and communicated with me effectively through out the wh More

by KEVINPHAN102
Service Price Transparency
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Recommend Dealer
Yes
Aug 06, 2026

Sierra Honda responded

Kevin, Thanks so much for this great review! Kevin Eng really kept things clear and communicative from start to finish. So glad the whole experience went smoothly, thanks for sharing!

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