Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 7

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
762 Reviews
4.9

762 Reviews

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762 Reviews of Kevin Eng

August 09, 2026

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Employee Rating

It was disappointing that I scheduled to have not only my first service but also to address some technical issues in which I addressed over the phone when setting up the appointment and when they called to c More

by JAMIEE.REYESS
Workmanship
Service Time
Recommend Dealer
Yes
Aug 12, 2026

Sierra Honda responded

Jamie, We're sorry to hear about this experience and understand the frustration of having your appointment fall through after specifically addressing your concerns ahead of time. We'd like to look into what happened. Please reach out to our management team directly so we can make this right.

August 09, 2026

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They always do a great job, are professional and nice to work with. I have taken my Hondas to this dealership for over 20 years! They always fix the problem! More

by TJB108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2026

Sierra Honda responded

Two decades strong, now that's a track record we're proud of!! So glad we've kept your Hondas running great year after year!

August 08, 2026

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As usual, Kevin Eng and Sierra Honda took excellent care of my car in this follow-up service visit. More

by bonnie.r.packard01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 12, 2026

Sierra Honda responded

Bonnie, Thanks for continuing to trust us with your car's care. Glad Kevin and the team delivered excellent service again on this follow-up visit.

August 08, 2026

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I can't say much, as I have not often requested service from this dealership. However, the offices appeared to be neat and clean, and the various agents seemed efficient at what they were doing at the time More

by HAL1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 12, 2026

Sierra Honda responded

Thank you for taking the time to share your impressions. We're glad the office presented well and that our team came across as efficient during your visit.

August 08, 2026

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Very fast convenient service always a great experience ! They are very reliable and communicate with you More

by antonio.solis7017
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Recommend Dealer
Yes
Aug 12, 2026

Sierra Honda responded

Antonio, Fast, reliable, always on point, you nailed exactly what we strive for!! So glad every visit keeps living up to that standard for you!

August 06, 2026

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Kevin was great and very helpful. He provided guidance and was patient with me. Thanks Kevin. More

by delgadofred76
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

Sierra Honda responded

Fred, We’re thrilled to hear Kevin made your experience such a positive one with his helpful advice, patience, and care. We’re lucky to have him on our team and appreciate you sharing your feedback!

August 05, 2026

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Very helpful and patient. Good customer service. They were able to answer all of my questions More

by GJSMP
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Medrano-Hurtado, Tom Redd, John Del Rio , One other employee who helped John Del Rio was also excellent . I thought his name was Cameron

Aug 06, 2026

Sierra Honda responded

We’re thrilled to hear our team went above and beyond to provide patient, helpful service and make sure all your questions were answered. Creating a comfortable and informative experience is always our goal!

August 03, 2026

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Employee Rating

Making the appointment was quick and easy. Kevin is a pleasure to deal with and I feel he is honest about what needs to be done which is extremely important to me. More

by JULIE.RESSLER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 06, 2026

Sierra Honda responded

Julie, Thank you for the great review! We’re happy to hear Kevin makes your service visits easy and that you appreciate his honest approach. We’ll be sure to share your kind words with him. Thank you for choosing Sierra Honda!

July 31, 2026

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Employee Rating

Kelvin, our Service Manager at Sierra Honda, has served as my primary point of contact since Mr. Howard's departure, and I wish to commend his exceptional service. Kelvin consistently provides a level of s More

by Ms. Bridges
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez

Aug 06, 2026

Sierra Honda responded

Ms. Bridges, Thank you for this outstanding and detailed review! We're glad Kelvin has seamlessly stepped up as your primary point of contact and continues to provide the exceptional standard of service you've come to expect. We also appreciate you recognizing Destiny, James, Stephen, Chris W., Chris B., and Vanessa for their individual contributions to making every visit welcoming and thorough. We are truly grateful for your continued trust in our entire team at Sierra Honda.

July 31, 2026

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Employee Rating

Kevin Eng is one of the main reasons I come to Sierra Honda dealership. He is very professional, courteous, and friendly. More

by bonnie.r.packard01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

Sierra Honda responded

Bonnie, Thank you for this kind review! We're glad Kevin Eng's professionalism, courtesy, and friendliness continue to bring you back to Sierra Honda. We truly appreciate your loyalty and your trust in him.

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