Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 5

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
679 Reviews
4.9

679 Reviews

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679 Reviews of Kevin Eng

March 17, 2026

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Employee Rating

Friendly welcome, professional guidance and went extra mile to help all concerns from customer, a great experience More

by MASONDCHEN
Service Price Transparency
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Recommend Dealer
Yes
Mar 18, 2026

Sierra Honda responded

Mason, We're delighted to hear that our team made you feel welcomed and well taken care of throughout your visit. Providing professional guidance and going the extra mile for every customer is the standard we hold ourselves to, and it's wonderful to know that came through in your experience. We look forward to welcoming you back!

March 17, 2026

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Employee Rating

They did a great job fixing my issue and communicating what was wrong, how they were going to fix it. More

by rickyhayner
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 18, 2026

Sierra Honda responded

Ricky, It's always especially meaningful to hear that multiple members of our team contributed to a great experience. Luis, Tom, and Edgar each work hard to make sure every customer is taken care of and knowing that came through from start to finish means a lot to us. We'll be sure they all see this, thank you again!

March 16, 2026

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Originally I had visited this service department back in fall of last year and had a horrible experience with a service coordinator, so much so I didn’t want to come back. This time around I got Kevin as my More

by jeskalc
Service Price Transparency
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Recommend Dealer
Yes
Mar 16, 2026

Sierra Honda responded

Thank you for giving us another chance and for sharing this experience. We sincerely apologize for the frustration your previous visit caused, that is not the standard we hold ourselves to. We're truly glad Kevin was able to restore your confidence in our service department with his friendly, attentive, and thorough approach. Knowing you left satisfied and with a direct point of contact for future visits means a great deal to us. We'll make sure Kevin receives your well-deserved recognition and we look forward to welcoming you back!

March 16, 2026

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Kevin truly considered what the customer like me needed, then helped accordingly, which l appreciate very much More

by XUYAN1904
Service Price Transparency
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Recommend Dealer
Yes
Mar 16, 2026

Sierra Honda responded

Thank you for your feedback. We’re glad Kevin took the time to understand your needs and provide the support that was most helpful to you.

March 14, 2026

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Employee Rating

We go to this dealership because this is where we bought the car. Since service at separate Honda dealers won't show up on the service record at Sierra it is easier to always go to Sierra so they have the c More

by TIG.TIG
Recommend Dealer
Yes
Mar 15, 2026

Sierra Honda responded

Thank you for your continued loyalty to Sierra Honda of Monrovia! Maintaining a complete and consistent service history with us is a smart approach and we're glad to be your trusted home dealership for all your service needs. We look forward to continuing to take great care of both you and your vehicle for many miles to come!

March 12, 2026

Dealership Rating
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The services offered was done on time as promised. Agent is very professional and helpful. More

by ARNELANDRES
Service Price Transparency
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Recommend Dealer
Yes
Mar 15, 2026

Sierra Honda responded

Thank you for your feedback. We’re so glad your service was completed on time as promised and that our agent provided professional and helpful assistance.

March 10, 2026

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Kevin is awesome. He breaks down the cost and explains issues comprehensively. I always want him to assist me 😀 More

by KRISTINE.MILLER
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2026

Sierra Honda responded

Kristine, Thanks for the fantastic review! We’re thrilled Kevin’s clear explanations and detailed service keep you coming back to work with him!

March 10, 2026

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Employee Rating

Kevin is great. I have never had a bad experience or interaction with him. He explains what is recommended for my car in a way I understand it. More

by jackiemena88
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Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez, Stephanie Sanchez

Mar 10, 2026

Sierra Honda responded

Jackie, Thanks for the great review! We’re thrilled Kevin consistently provides helpful service and clear explanations to keep your visits stress-free!

March 09, 2026

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Employee Rating

Kevin has always been great to deal with. He’s very helpful and knowledgeable and explains things thoroughly so it’s easy to understand the problems with our cars. More

by JL.LOERA.LOERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Sierra Honda responded

Thank you for your feedback. We’re so glad Kevin consistently provides helpful and knowledgeable service, making it easy to understand any issues with your vehicles.

March 04, 2026

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Employee Rating

Great service! Did not have an appointment, Kevin was able to get me in, and out faster than I expected. The team also found a nail in my tire they patched up and K More

by Ron
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Sierra Honda responded

Ron, This is fantastic to hear! 🎉 Kevin and the team will be thrilled to know they got you taken care of quickly, patched your tire, and made the experience positive. Thanks for sharing your great feedback!

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