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Kevin Eng

Overview Reviews (728) Inventory (144)

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Kevin Eng

Kevin Eng | Page 5

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9

728 Reviews

Overview Reviews (728) Inventory (144)

4.9

728 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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728 Reviews of Kevin Eng

July 23, 2026

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Employee Rating

I am able to get in when needed. I am able to work with Kevin. He is always so helpful! I am able to work with Kevin. He is always so helpful! More

by Patty Ryan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 06, 2026 -

Sierra Honda responded

Patty, Thank you for the great review! We’re happy to hear Kevin always takes great care of you and makes your visits easy and convenient. We’ll be sure to share your kind words with him!

July 23, 2026

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Employee Rating

Good service , good attitude , great help with everything all around a good appointment to go to all around a good appointment to go to More

by Victoria_rodriguez24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andreh Mansouri

Aug 06, 2026 -

Sierra Honda responded

Victoria, We’re thrilled to hear you had an all-around great experience with our team. Providing helpful service with a great attitude is what we strive for every day. We look forward to seeing you again!

July 23, 2026

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Employee Rating

Very friendly and they explained everything that would be done. Also super clean place to bring my car to, done. Also super clean place to bring my car to, More

by cityofpasadena

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 06, 2026 -

Sierra Honda responded

We truly appreciate you taking the time to share your experience. It’s wonderful to know our team’s communication, friendliness, and attention to detail helped make your visit a positive one. Thank you for trusting us with your vehicle!

July 22, 2026

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Employee Rating

Kevin was extremely helpful in helping me when I replaced my side mirror. Thanks, Kevin, for making the whole process so easy. my side mirror. Thanks, Kevin, for making the whole process so easy. More

by dlibatique

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 06, 2026 -

Sierra Honda responded

We're so glad Kevin made the side mirror replacement process easy and stress-free. We appreciate you taking the time to share this.

July 20, 2026

Dealership Rating

Employee Rating

Kevin Eng was very helpful. Kept me informed while my car was being serviced. Thank you. Kept me informed while my car was being serviced. Thank you. More

by flam23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 21, 2026 -

Sierra Honda responded

Kevin really kept you in the loop the whole time. So glad he took good care of you, we'll let him know!

July 19, 2026

Dealership Rating

Employee Rating

Kevin was really helpful and made the service process simple and informative, I appreciate the level of care as a first time customer. simple and informative, I appreciate the level of care as a first time customer. More

by ryanklaver

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 21, 2026 -

Sierra Honda responded

Ryan, Thank you for the feedback, especially as a first-time customer. Kevin's helpfulness in making the service process simple and informative clearly reflects the level of care we strive to provide.

July 19, 2026

Dealership Rating

Employee Rating

Dealership had excellent service ! They customized my needs for my car . All staff were friendly . They customized my needs for my car . All staff were friendly . More

by CMHOLGUIN29

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 21, 2026 -

Sierra Honda responded

Customizing the service to fit your car's specific needs, along with the friendly staff throughout, clearly made for an excellent experience.

July 18, 2026

Dealership Rating

Employee Rating

Can't speak more highly of Kevin here. Patient enough explain details and honest enough to admit mistakes. Great service team. Patient enough explain details and honest enough to admit mistakes. Great service team. More

by JSEBMAICO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 21, 2026 -

Sierra Honda responded

Kevin's patience in explaining details and his honesty in acknowledging mistakes clearly reflect the integrity of the great service team you experienced.

July 16, 2026

Dealership Rating

Employee Rating

Kevin is wonderful he explained everything in great detail. Thank you Kevin for your help. detail. Thank you Kevin for your help. More

by mindy_espinoza

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 21, 2026 -

Sierra Honda responded

Mindy, Thank you for the feedback. Kevin's thorough, detailed explanations clearly made for a positive experience.

July 15, 2026

Dealership Rating

Employee Rating

Our representative was very efficient and thorough. They offered a comprehensive diagnostic and helpful assistance with the vehicle. They over delivered on the timeline by returning the vehicle sooner They offered a comprehensive diagnostic and helpful assistance with the vehicle. They over delivered on the timeline by returning the vehicle sooner than promised and it has been running smoothly since. More

by 37EVANS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andreh

Jul 15, 2026 -

Sierra Honda responded

Thank you for the feedback. We're glad our representative's efficiency and thoroughness stood out, with a comprehensive diagnostic and helpful assistance throughout. It's great to hear the vehicle was returned ahead of schedule and has been running smoothly since.

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