Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 4

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
728 Reviews
4.9

728 Reviews

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728 Reviews of Kevin Eng

August 08, 2026

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Employee Rating

Very fast convenient service always a great experience ! They are very reliable and communicate with you More

by antonio.solis7017
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2026

Sierra Honda responded

Antonio, Fast, reliable, always on point, you nailed exactly what we strive for!! So glad every visit keeps living up to that standard for you!

August 06, 2026

Dealership Rating
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Kevin was great and very helpful. He provided guidance and was patient with me. Thanks Kevin. More

by delgadofred76
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Recommend Dealer
Yes
Aug 06, 2026

Sierra Honda responded

Fred, We’re thrilled to hear Kevin made your experience such a positive one with his helpful advice, patience, and care. We’re lucky to have him on our team and appreciate you sharing your feedback!

August 05, 2026

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Very helpful and patient. Good customer service. They were able to answer all of my questions More

by GJSMP
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Medrano-Hurtado, Tom Redd, John Del Rio , One other employee who helped John Del Rio was also excellent . I thought his name was Cameron

Aug 06, 2026

Sierra Honda responded

We’re thrilled to hear our team went above and beyond to provide patient, helpful service and make sure all your questions were answered. Creating a comfortable and informative experience is always our goal!

August 03, 2026

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Making the appointment was quick and easy. Kevin is a pleasure to deal with and I feel he is honest about what needs to be done which is extremely important to me. More

by JULIE.RESSLER
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Recommend Dealer
Yes
Aug 06, 2026

Sierra Honda responded

Julie, Thank you for the great review! We’re happy to hear Kevin makes your service visits easy and that you appreciate his honest approach. We’ll be sure to share your kind words with him. Thank you for choosing Sierra Honda!

July 31, 2026

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Kelvin, our Service Manager at Sierra Honda, has served as my primary point of contact since Mr. Howard's departure, and I wish to commend his exceptional service. Kelvin consistently provides a level of s More

by Ms. Bridges
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Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez

Aug 06, 2026

Sierra Honda responded

Ms. Bridges, Thank you for this outstanding and detailed review! We're glad Kelvin has seamlessly stepped up as your primary point of contact and continues to provide the exceptional standard of service you've come to expect. We also appreciate you recognizing Destiny, James, Stephen, Chris W., Chris B., and Vanessa for their individual contributions to making every visit welcoming and thorough. We are truly grateful for your continued trust in our entire team at Sierra Honda.

July 31, 2026

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Kevin Eng is one of the main reasons I come to Sierra Honda dealership. He is very professional, courteous, and friendly. More

by bonnie.r.packard01
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Recommend Dealer
Yes
Aug 06, 2026

Sierra Honda responded

Bonnie, Thank you for this kind review! We're glad Kevin Eng's professionalism, courtesy, and friendliness continue to bring you back to Sierra Honda. We truly appreciate your loyalty and your trust in him.

July 29, 2026

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Kevin is a great guy. He understood what the problem was and how I wanted to deal with it. Everything went smoothly. He handled everything professionally. It would be nice More

by jitu
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Recommend Dealer
Yes
Aug 06, 2026

Sierra Honda responded

We're so glad Kevin handled everything professionally and took the time to understand both the problem and your preferred approach to resolving it. We also appreciate your suggestion regarding complimentary DTC scans and will be sure to pass that along to our management team for consideration.

Aug 14, 2026

jitu responded

I’d be happy to return to Sierra Honda if you can perform a free diagnostic scan and provide a complete list of DTCs. Seeing all those warning lights on my dashboard is frustrating, and I need to understand exactly what’s going on. A detailed scan will help me decide whether any repair is truly justified based on the car’s value. Most independent shops at least offer free scanning—though their reports are often limited—but Honda doesn’t provide even the basic scan. If you can offer a full diagnostic at no cost, it would make it much easier for me to decide.

July 28, 2026

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The service was great. The service from Kevin Eng from beginning to end was done really well. Kevin kept me informed and communicated with me effectively through out the wh More

by KEVINPHAN102
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Recommend Dealer
Yes
Aug 06, 2026

Sierra Honda responded

Kevin, Thanks so much for this great review! Kevin Eng really kept things clear and communicative from start to finish. So glad the whole experience went smoothly, thanks for sharing!

July 26, 2026

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Another great experience getting my car serviced at Sierra Honda with Service Advisor Kevin Eng More

by GY
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Recommend Dealer
Yes
Aug 06, 2026

Sierra Honda responded

GY, We’re so pleased to hear you had another great service experience at Sierra Honda. We appreciate you recognizing Kevin Eng and are grateful for your continued trust in our team.

July 24, 2026

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Karen is the best! We specifically requested her - this is the second car we have bought with her assistance. I was able to tell her exactly what we wanted and she was More

by donlovano9
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Recommend Dealer
Yes

Other Employees Tagged: Karen Goodwin

Aug 06, 2026

Sierra Honda responded

Thank you for this wonderful review and for your continued loyalty! We're glad Karen's knowledge and attentiveness made your second purchase just as seamless as the first. We truly appreciate you requesting her and trusting her with another vehicle purchase.

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