Very fast convenient service always a great experience !
They are very reliable and communicate with you
They are very reliable and communicate with you
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by antonio.solis7017
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2026 -
Sierra Honda responded
Antonio,
Fast, reliable, always on point, you nailed exactly what we strive for!! So glad every visit keeps living up to that standard for you!
Kevin was great and very helpful.
He provided guidance and was patient with me. Thanks Kevin.
He provided guidance and was patient with me. Thanks Kevin.
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by delgadofred76
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
Sierra Honda responded
Fred,
We’re thrilled to hear Kevin made your experience such a positive one with his helpful advice, patience, and care. We’re lucky to have him on our team and appreciate you sharing your feedback!
Very helpful and patient.
Good customer service. They were able to answer all of my questions
Good customer service. They were able to answer all of my questions
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by GJSMP
Verified Customer
Verified Customer
Aug 06, 2026 -
Sierra Honda responded
We’re thrilled to hear our team went above and beyond to provide patient, helpful service and make sure all your questions were answered. Creating a comfortable and informative experience is always our goal!
Making the appointment was quick and easy.
Kevin is a pleasure to deal with and I feel he is honest about what needs to be done which is extremely important to me.
Kevin is a pleasure to deal with and I feel he is honest about what needs to be done which is extremely important to me.
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by JULIE.RESSLER
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
Sierra Honda responded
Julie,
Thank you for the great review! We’re happy to hear Kevin makes your service visits easy and that you appreciate his honest approach. We’ll be sure to share your kind words with him. Thank you for choosing Sierra Honda!
Kelvin, our Service Manager at Sierra Honda, has served
as my primary point of contact since Mr. Howard's departure, and I wish to commend his exceptional service. Kelvin consistently provides a level of s
as my primary point of contact since Mr. Howard's departure, and I wish to commend his exceptional service. Kelvin consistently provides a level of service that aligns with the standards of a luxury automotive dealership. Upon my arrival, Destiny consistently offers a warm and familiar welcome during the vehicle check-in process. James and Stephen are also instrumental in meticulously documenting all pertinent details regarding the purpose of my visit. Furthermore, Chris W and Chris B consistently exhibit a welcoming demeanor and proactively inquire about any additional assistance I may require. Vanessa, the Service Advisor, is highly commendable for her pleasant disposition, extensive knowledge, and patient approach.
Kelvin, thank you once again for your consistent attention to my needs.
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by Ms. Bridges
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
Sierra Honda responded
Ms. Bridges,
Thank you for this outstanding and detailed review! We're glad Kelvin has seamlessly stepped up as your primary point of contact and continues to provide the exceptional standard of service you've come to expect. We also appreciate you recognizing Destiny, James, Stephen, Chris W., Chris B., and Vanessa for their individual contributions to making every visit welcoming and thorough. We are truly grateful for your continued trust in our entire team at Sierra Honda.
Kevin Eng is one of the main reasons I come to Sierra
Honda dealership. He is very professional, courteous, and friendly.
Honda dealership. He is very professional, courteous, and friendly.
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by bonnie.r.packard01
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
Sierra Honda responded
Bonnie,
Thank you for this kind review! We're glad Kevin Eng's professionalism, courtesy, and friendliness continue to bring you back to Sierra Honda. We truly appreciate your loyalty and your trust in him.
Kevin is a great guy.
He understood what the problem was and how I wanted to deal with it. Everything went smoothly. He handled everything professionally. It would be nice
He understood what the problem was and how I wanted to deal with it. Everything went smoothly. He handled everything professionally. It would be nice if Honda can offer free scan for DTC for its car that can help in determining the cost of repairs.
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by jitu
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
Sierra Honda responded
We're so glad Kevin handled everything professionally and took the time to understand both the problem and your preferred approach to resolving it. We also appreciate your suggestion regarding complimentary DTC scans and will be sure to pass that along to our management team for consideration.
Aug 14, 2026 -
jitu responded
I’d be happy to return to Sierra Honda if you can perform a free diagnostic scan and provide a complete list of DTCs. Seeing all those warning lights on my dashboard is frustrating, and I need to understand exactly what’s going on.
A detailed scan will help me decide whether any repair is truly justified based on the car’s value. Most independent shops at least offer free scanning—though their reports are often limited—but Honda doesn’t provide even the basic scan. If you can offer a full diagnostic at no cost, it would make it much easier for me to decide.
The service was great.
The service from Kevin Eng from beginning to end was done really well. Kevin kept me informed and communicated with me effectively through out the wh
The service from Kevin Eng from beginning to end was done really well. Kevin kept me informed and communicated with me effectively through out the whole process. Thank you all for your help
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by KEVINPHAN102
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
Sierra Honda responded
Kevin,
Thanks so much for this great review! Kevin Eng really kept things clear and communicative from start to finish. So glad the whole experience went smoothly, thanks for sharing!
Another great experience getting my car serviced at
Sierra Honda with Service Advisor Kevin Eng
Sierra Honda with Service Advisor Kevin Eng
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by GY
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
Sierra Honda responded
GY,
We’re so pleased to hear you had another great service experience at Sierra Honda. We appreciate you recognizing Kevin Eng and are grateful for your continued trust in our team.
Karen is the best!
We specifically requested her - this is the second car we have bought with her assistance. I was able to tell her exactly what we wanted and she was
We specifically requested her - this is the second car we have bought with her assistance. I was able to tell her exactly what we wanted and she was very helpful.
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by donlovano9
Verified Customer
Verified Customer
Aug 06, 2026 -
Sierra Honda responded
Thank you for this wonderful review and for your continued loyalty! We're glad Karen's knowledge and attentiveness made your second purchase just as seamless as the first. We truly appreciate you requesting her and trusting her with another vehicle purchase.