28 Reviews
Write a Review28 Reviews of Kevin Bracey
November 09, 2024
All of the sales and the shop personnel were wonderful to work with. We would recommend this dealership to all of our friends! work with. We would recommend this dealership to all of our friends! More
Other Employees Tagged: Chris Dugovich , Terri
November 06, 2024
The guest who attended to me by name Darrick was amazing. i was able to drive out with my car with no stress Same day i was able to drive out with my car with no stress Same day More
Other Employees Tagged: Charlita Hearn, Trevor Teed, Darrick Tolliver, Chuck Greenlee, Randy Tucker, Joseph Stewart, Tom Donovan, Kelly Wilburn, Chris Dugovich , Darrik
September 06, 2024
Team did a great job helping us get the truck and out the door -excellent door -excellent More
Other Employees Tagged: Charlita Hearn, Trevor Teed, Darrick Tolliver, Chuck Greenlee, Randy Tucker, Joseph Stewart, Tom Donovan, Kelly Wilburn
April 20, 2024
It was a pleasure working with them through the process, and I would highly recommend going back there again for another purchase and I would highly recommend going back there again for another purchase More
Other Employees Tagged: Joseph Stewart, Brandon Ballard
April 18, 2024
Traded my 17 F250 for a 22 bronco (used 50k miles). Needed a trans in the first week. Manager was Terrible to deal with. I asked since my old truck was still there if i could have it back and was tol Needed a trans in the first week. Manager was Terrible to deal with. I asked since my old truck was still there if i could have it back and was told no. Deal is done. Had to call corp. Ford and get them to call the dealer as it was sold being blue certified. I mentioned on the day of the test drive that it sounds little funny and was told that happens when its cold. Found out afterwards that it was a know problem. Earl told me after lots of phone calls that he would get it fixed. Still took a month for parts. Had to push hard to get a loaner. This is the third vehicle i have bought from Koons Annapolis. Probably won't be going back, not the vehicles fault. Just the interaction with the management. Service department was great even though it took a month for parts. I just don't understand selling something with a known issue still under warranty and was (Blue) certified inspected. More
Other Employees Tagged: John Powell, Andres Zavala, Earl Mosby
April 18, 2024
Kelly was great. Sales manger back in office was not upfront and offer a reasonable trade in. Let’s be honest and set your price make it your best deal!!!!!! Sales manger back in office was not upfront and offer a reasonable trade in. Let’s be honest and set your price make it your best deal!!!!!! More
Other Employees Tagged: Dave Miller, Joseph Stewart, Brandon Ballard, Kelly Wilburn
March 30, 2024
It was great to work with Brandon! He is very knowledgeable and provided Excellent Customer Service! He made this purchase a smooth and positive experience. He is very knowledgeable and provided Excellent Customer Service! He made this purchase a smooth and positive experience. More
Other Employees Tagged: Andres Zavala, Brandon Ballard
January 31, 2024
Sales people were very good. Sales manager is untrustworthy and dishonest. I would not recommend this dealership. Given a written quote; had me test drive the car, then went down Sales manager is untrustworthy and dishonest. I would not recommend this dealership. Given a written quote; had me test drive the car, then went down $5000 on quote. This, after I made it clear I didn't live close and if they couldn't follow through with written quote I didn't want my time wasted. The initial sales person. Was very helpful and pleasant and the sales person who provided me with a demonstration regarding the car was pleasant and very helpful. Financial person was good and able to meet the rate of my credit union. More
Other Employees Tagged: John Powell, Charlita Hearn, Andres Zavala