Keiara Lluberes

Great service, with a great crew. Starting from when you enter, the crew who checks you in are phenomenal. The advisors who setup you servixe are friendly and attentive. All in all ,s Starting from when you enter, the crew who checks you in are phenomenal. The advisors who setup you servixe are friendly and attentive. All in all ,service is completed as quickly as possible and the staff keeps you informed. More

Report | Print

Great customer service. Keep it up and I’ll continue to return. 👏🏾👏🏾👏🏾 Bravo and best wishes! Keep it up and I’ll continue to return. 👏🏾👏🏾👏🏾 Bravo and best wishes! More

by timayers42 Verified Customer Verified Customer

Report | Print

Since you arrive you have good service, thank you for attend and service, recommend store attend and service, recommend store More

by Antmar Verified Customer Verified Customer

Report | Print

Great customer service, great suggestions! I would suggest Kia Greenway West to anyone and I will continue to return for service! Thank you! I would suggest Kia Greenway West to anyone and I will continue to return for service! Thank you! More

by dmauk88 Verified Customer Verified Customer

Report | Print

Keiara was friendly and did everything she promised no issues- service was done on time and shuttle service was provided issues- service was done on time and shuttle service was provided More

by islandfever.52 Verified Customer Verified Customer

Report | Print

My car is having issues and it’s new yet no one can find what the issue is so disappointing what the issue is so disappointing More

by karynlynv Verified Customer Verified Customer

Report | Print

Had an appointment for a recall that was cancelled and no one let me know. I'd cleared my schedule to be without my car for 24 hours and the recall isn't being done. The service manager went back and forth w one let me know. I'd cleared my schedule to be without my car for 24 hours and the recall isn't being done. The service manager went back and forth with my advisor and another next to her 3x about it happening, happening without having to wait, and then no, not happening. Shuttle driver was great- even though he's not really the driver, just someone nice enough to fill in. Keiara argued my location was outside the allowed range when it was not according to my map. No one seemed willing to assist with the frustrating situation. My audio recall and horn replacement was completed. When I returned, keiara said 'I didn't calm you.' She did, told me they'd be done with my car in 10 minutes, and sent the shuttle for me which is how i was able to return for my car an hour after she called. So... doesn't seem like anyone has their act together for service or customer care. More

Report | Print

Service personnel to the management of the service department were personally involved with its clients. They kept us updated regarding our vehicles and inquired about well being. department were personally involved with its clients. They kept us updated regarding our vehicles and inquired about well being. More

by clegons Verified Customer Verified Customer

Report | Print

As always, greeted with smiles from the service staff. This time, Keiara was my service manager. She took all the information that I needed to be done on my vehicle. She informed me when it was finished. This time, Keiara was my service manager. She took all the information that I needed to be done on my vehicle. She informed me when it was finished. More

Report | Print