Keiara Lluberes

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Jesse and Gabriel in our service department took such good care of your 2025 Kia Seltos. Providing helpful and nice customer service to our guests in Orlando and Winter Garden is our top priority, and we truly appreciate your kind words about our entire staff. We will be sure to share your gratitude with Jesse and Gabriel. We look forward to seeing you again for your next Kia service center visit and hope you have a marvelous day as well. Mark Foster Service Manager

Greenway Kia West responded

Thank you for the kind words regarding your recent visit to our Kia service center Winter Garden. Our team at Greenway Kia West takes great pride in being communicative about the progress of your vehicle and ensuring time efficiency is a top priority for our guests in Orlando. It is our goal to be the best car dealership in Central Florida by providing professional car maintenance for every vehicle that comes through our doors. We look forward to seeing you again for your next Kia oil change or tire rotation. Mark Foster Service Manager

Greenway Kia West responded

Charleylmoore, thank you for the feedback—I’m sorry for the frustration. You absolutely should have been told about the nail before your vehicle was pulled up so you could choose whether you wanted us to repair it during the visit. That communication miss is on us. If you’ll email me your name and the date of your visit, I’ll review the service notes with the team and make sure we tighten up the process so customers are given options in real time. If the tire still needs attention, we’d also like the chance to help you get it handled promptly. — Mark Foster, Service Manager

Greenway Kia West responded

m.georgiana3, thank you for the 5-star review! We’re glad your visit was good and efficient, and that you had no issues with the service. It’s great to hear your service advisor was nice and helpful—we truly appreciate your trust and look forward to seeing you again. — Mark Foster, Service Manager

Greenway Kia West responded

Sidney, thank you for the 5-star review! We’re thrilled to hear the team was helpful and amazing, and that they took great care of your car. We truly appreciate your trust and look forward to helping you again on your next visit. — Mark Foster, Service Manager

Greenway Kia West responded

Salome, thank you for the 5-star review! We’re so glad you had a great experience and that our team was helpful. We truly appreciate your trust and look forward to helping you again at your next visit. — Mark Foster, Service Manager

Greenway Kia West responded

GVCDUDE715, thank you for the great review! We’re happy to hear you received excellent care and service, and we truly appreciate your recommendation. I’ll be sure to share your kind words with the team—thank you again for trusting us. — Mark Foster, Service Manager

Greenway Kia West responded

Charlee.whitee27, thank you for the 4-star review! We’re happy to hear Jesse consistently provides great customer service and keeps you fully informed about what’s going on with your vehicle. We also appreciate your kind words about the rest of the team being polite and helpful. If there’s anything we could do to turn this into a 5-star experience next time, please let us know—we’re always working to improve. — Mark Foster, Service Manager

Greenway Kia West responded

Thank you, Marcos, for the kind review! We really appreciate you choosing Greenway Kia West in Orlando. We’re glad you enjoyed the customer service, the clean facility, and the quality of our vehicles. If there’s anything we can help with in the future—sales or service—we’re always here for you. Enjoy your ride! — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for the great review, qourneishanc! We really appreciate you choosing Greenway Kia West in Orlando. We’re glad to hear our team communicated clearly, answered all your questions, and provided friendly, excellent customer service—plus getting you taken care of in about an hour. That’s exactly the kind of experience we aim to deliver. Thanks again, and please reach out anytime we can help! — Anas Lazaar, General Manager