Karl Christ | Page 8

My service visit last week was great all around. Scheduling was easy, my estimate was clearly explained and my car was ready on time. The service staff there is always wonderful. Scheduling was easy, my estimate was clearly explained and my car was ready on time. The service staff there is always wonderful. More

by bw1 Verified Customer Verified Customer

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I love bringing my car to VW Wellesley for services. Alisha is always super nice, and always keeping me updated on my service. Alisha is always super nice, and always keeping me updated on my service. More

by GEM_1974 Verified Customer Verified Customer

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I just leased a VW Tiguan from Eric T. today and couldn't have been happier with my experience. He is really friendly, knowledgeable, and gave me a great deal. I usually dread when my leas today and couldn't have been happier with my experience. He is really friendly, knowledgeable, and gave me a great deal. I usually dread when my lease ends and having to deal with finding a new car, spending what feels like days at the dealership etc. but VW Wellesley made the entire process quick and easy. I went in on Tuesday and Eric T. helped me pick out a car and test drive it, and the finance manager, Eli, helped me with all of the paperwork in less than a couple of hours (which is record time from my experiences at other dealerships). I just picked up the car today, 2 days later, and the less than an hour long process was seamless! Meghan, the internet sales manager, was also a pleasure to work with. I've always gone to VW Wellesley for service, and Drew and Mike are both awesome to work with too. I highly recommend them all! More

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Very helpful, everything was completed as requested. Good experience picking up. Overall very positive experience Good experience picking up. Overall very positive experience More

by kirovs Verified Customer Verified Customer

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Very friendly the entire time. Always looking out for my best options and addresses every concern. Always looking out for my best options and addresses every concern. More

by tgatanis Verified Customer Verified Customer

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Process was straight forward. Communicated about the issues and they took care of what needed to be resolved. Communicated about the issues and they took care of what needed to be resolved. More

by bostonv6 Verified Customer Verified Customer

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Very pleasant experience with the service department. Also very clean waiting area with free WiFi and plenty of snacks, coffee and water. Also very clean waiting area with free WiFi and plenty of snacks, coffee and water. More

by leegts Verified Customer Verified Customer

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I was very happy with the service and expected no charge as per the buying agreement but I was asked if I wanted to fix the wheel alignment which cost $240.00. So did not know that there was a significant as per the buying agreement but I was asked if I wanted to fix the wheel alignment which cost $240.00. So did not know that there was a significant charge when I was told it was included in my purchase package price from last fall and only 3-4,000 miles. More

by mrogan27 Verified Customer Verified Customer

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I took in my car for the regular oil change but it turned out that the car needed to have something fixed. Drew was extremely helpful and explained everything that needed to be done on the car. They had th out that the car needed to have something fixed. Drew was extremely helpful and explained everything that needed to be done on the car. They had the car ready on the day that they had promised to have it ready, which was much appreciated. Everyone that I interacted with was friendly and professional and I will be taking my car there for service as long as I will own it. More

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Extremely friendly staff and very knowledgeable and reasonable. They worked so fast I had my car back running better within a day! reasonable. They worked so fast I had my car back running better within a day! More

by D.SOOKLAL12 Verified Customer Verified Customer

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