Karl Christ | Page 7

Karl was fantastic to work with from start to finish. From the moment I entered the dealership, he greeted me with a smile, asked me about myself, and assured me of the services I should expect to receiv From the moment I entered the dealership, he greeted me with a smile, asked me about myself, and assured me of the services I should expect to receive. His attitude and kindness were above and beyond, and I will most certainly be coming back with my car to Welllesley VW because of his service. More

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Awesome experience - I called about a fender part for my 2018 VW Atlas. Your team not only had it in stock, but was able to fit me in same day! I am more than a happy customer - I’ve recommended you to othe 2018 VW Atlas. Your team not only had it in stock, but was able to fit me in same day! I am more than a happy customer - I’ve recommended you to other VW owner friends! More

by ALISSA.ALBERS Verified Customer Verified Customer

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Long term customer, I have always been happy with service experience so choose to continue service here although my last purchase was not with this dealer. experience so choose to continue service here although my last purchase was not with this dealer. More

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Great experience. Jens is very knowledgeable and extremely helpful. He explains everything perfectly and rally is different than other salespeople I have dealt with in Jens is very knowledgeable and extremely helpful. He explains everything perfectly and rally is different than other salespeople I have dealt with in a GOOD way. Have to say, service department there is also excellent and Karl was great to work with. Will definitely be back in a few months to deal with Jen’s and the rest of the team there again. Can not recommend highly enough. More

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I have always had a good experience at this dealership. Both sales and service reps are welcoming, professional and I have been happy with both departments! Both sales and service reps are welcoming, professional and I have been happy with both departments! More

by Jeannea1101 Verified Customer Verified Customer

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The team at Wellesley Volkswagen is always top notch. They are knowledgeable and will reach out if they see anything additional that needs attention, but they are not pushy in any way. Highly recommend! They are knowledgeable and will reach out if they see anything additional that needs attention, but they are not pushy in any way. Highly recommend! More

by jaypavo84 Verified Customer Verified Customer

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While my services visits are usually excellent, these last two visits had some challenges. I had to bring my car back for a second visit as the problem was not resolved in the initial visit. The repair last two visits had some challenges. I had to bring my car back for a second visit as the problem was not resolved in the initial visit. The repair in the second visit was covered by CPO which was great, but I was not contacted during the second visit to let me know what repairs where needed or would be completed and I was not contacted to let me know that my car was ready. More

by bw1 Verified Customer Verified Customer

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Always excellent to work with. Worked with Alisha and service always goes smooth. The service team is always prompt and pleasant to work with. Worked with Alisha and service always goes smooth. The service team is always prompt and pleasant to work with. More

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Upon arrival Karl was welcoming and friendly. Explained the service for my vehicle in a very clear professional way. Contacted me very quickly when my car was ready. Explained the service for my vehicle in a very clear professional way. Contacted me very quickly when my car was ready. More

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I brought my Tiguan in for a repair the Nucar dealership said they could not help me with. Carl was up front about costs and delays. He had my car detailed because of the delays. He went above and beyond said they could not help me with. Carl was up front about costs and delays. He had my car detailed because of the delays. He went above and beyond. He said to call him if I need anything for my car. More

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