Jens Albrecht

Excellent service,Honest staff, seamless buying experience. Outstanding customer service . I would highly recommend this dealership. experience. Outstanding customer service . I would highly recommend this dealership. More

by tnsantos4 Verified Customer Verified Customer

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Our recent experience purchasing a Tiguan from Jens Albrecht at Wellesley Volkswagen could not have been better. It was apparent within minutes of beginning our conversation with Jens that he was liste Albrecht at Wellesley Volkswagen could not have been better. It was apparent within minutes of beginning our conversation with Jens that he was listening very carefully. When we mentioned that one of our biggest concerns was getting a car with trunk space at least as great as that of the vehicle we were replacing, he asked what car we were replacing and quickly looked up the cargo space of that car and how it compared to the Tiguan. When we explained our needs and wants in a new car he made a chart which made it very easy to determine which trim level of the Tiguan best met our needs. His analytical approach was refreshing, and we greatly appreciated it. He was pleasant and respectful. He followed up quickly and kept in touch while we sorted out our other options over the course of a week. He always responded promptly to our texts or emails. When we decided to purchase the Tiguan but the color we wanted was not available in Wellesley, he quickly arranged a trade with another dealer so we were able to get exactly the car we wanted. He spent nearly an hour demonstrating all the features of the vehicle when we picked up the car. Jens is professional and exceptional. He made the process of buying a car a pleasant experience. More

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I highly recommend Jens Albrecht in sales at Wellesley Volkswagen! I recently had an opportunity to work with him. Jens is very professional, knowledgeable, detail oriented, genuine and friendly. I app Volkswagen! I recently had an opportunity to work with him. Jens is very professional, knowledgeable, detail oriented, genuine and friendly. I appreciated his great communication and follow through skills which made the process of purchasing a new car easy and enjoyable. Thank you to Mike Ahern (General Sales Manager), whose welcoming personality connects with customers and makes them feel valued. He made arrangements for a dealer swap to obtain my car from another location. His coordination with Jens made for an exceptionally positive experience. Upon delivery of my new car, Jens patiently provided a detailed walk-through explaining and setting up the ‘new to me’ technology. I am now the happy owner of a 2026 Taos SE in Monument Gray. I love it! I have been a long time Wellesley Volkswagen customer and wouldn’t shop anywhere else. The team has always provided a welcoming and consistently solid experience. They are good people. If you are in the market for a new or pre-owned vehicle, choose Jens and the Wellesley Volkswagen team!… They provide superior customer care in sales and service! You will be glad to have a relationship with this outstanding dealership! Thank you for everything! Happy & safe travels! More

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Mike P. and Jens Albrecht were both very professional and easy to work with when getting my Tiguan. They laid out all the options for me and made sure I got and Jens Albrecht were both very professional and easy to work with when getting my Tiguan. They laid out all the options for me and made sure I got the best deal. Will continue to use Volkswagen Wellesley for all my auto needs. More

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Young was able to find the car I want at a fair price. I was allowed to drive on my own three models before deciding. He also spent time with me after I decided showing me how all the electronic gizmo’s w I was allowed to drive on my own three models before deciding. He also spent time with me after I decided showing me how all the electronic gizmo’s work. I am very happy with the vehicle. More

by GDZ259 Verified Customer Verified Customer

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I came in knowing the used car that I was interested in purchasing. The process was very smooth, and they accommodated my schedule. I hate purchasing cars, and this was a pain free experience. purchasing. The process was very smooth, and they accommodated my schedule. I hate purchasing cars, and this was a pain free experience. More

by megankamm Verified Customer Verified Customer

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Professional and organized and friendly. Had a great experience overall and would recommend using them. Had a great experience overall and would recommend using them. More

by Peter Verified Customer Verified Customer

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Everyone was super helpful. I’ve got the deal done fast and fair. Jens was phenomenal to work with. I’ve got the deal done fast and fair. Jens was phenomenal to work with. More

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Jens is great - incredibly helpful and made the leasing process and getting the exact car I wanted seamless! Thanks for your help! process and getting the exact car I wanted seamless! Thanks for your help! More

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Everyone was friendly as well as professional. Jens was extremely thorough in explaining all the mechanisms of the inside of the car and how to use them. He was very down to earth and helpful. Jens was extremely thorough in explaining all the mechanisms of the inside of the car and how to use them. He was very down to earth and helpful. Very good experience. More

by maryann174 Verified Customer Verified Customer

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