Drew Ricci

My VW just had an extensive CPO covered engine repair. While it took longer than expected, the service department kept me informed and provided a loaner car. I really appreciate how they went the extra While it took longer than expected, the service department kept me informed and provided a loaner car. I really appreciate how they went the extra mile to make sure the repair was fully covered by CPO. More

by bw1 Verified Customer Verified Customer

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Service at VW Wellesley is always great. Been going back for years and always feel like they are investing in my long-term satisfaction. Drew is great! Been going back for years and always feel like they are investing in my long-term satisfaction. Drew is great! More

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The oil change was good and the service overall was not bad. Would go again. bad. Would go again. More

by WEIGUO7187 Verified Customer Verified Customer

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Worked directly with Drew and he was exceptional. They fixed an issue caused by a different Volkswagen dealer and even called out the poor work quality when they inspected it. They detailed my car to They fixed an issue caused by a different Volkswagen dealer and even called out the poor work quality when they inspected it. They detailed my car to new car quality and I thoroughly enjoyed my experience working with them. Despite the dealer being a bit out of the way for me (~35 min drive) and 2 Volkswagen dealers closer to my home, the white glove service was worth it. I’ve updated them as my default dealer on the mobile app. Thank you team! More

by MG22 Verified Customer Verified Customer

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I complained about the same broken car part for years and Wellesley VW told me it wasn’t broken. Finally, once my warranty was done, they told me it was broken and would cost me $3,500 to fix. I am done with Wellesley VW told me it wasn’t broken. Finally, once my warranty was done, they told me it was broken and would cost me $3,500 to fix. I am done with them. More

by betsyo0 Verified Customer Verified Customer

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Wellesley VDub has been awesome since 1982. From sales to service and techs are the best! Coach Tusler From sales to service and techs are the best! Coach Tusler More

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Always excellent. Took some time because of part delivery but prompt service. Considerate polite etc Took some time because of part delivery but prompt service. Considerate polite etc More

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I started as a Wellesley VW customer when I moved to the area in 2019. At that time I was a VW customer. I have found the service center to be knowledgeable and fair priced. That was with my preowned 2014 V area in 2019. At that time I was a VW customer. I have found the service center to be knowledgeable and fair priced. That was with my preowned 2014 VW Passat. After 10 years with the Passat I traded up to a Jetta. The team in VW sales were great with me. I found a Jetta that checked all my boxes. I continue to be a VW Wellesley service customer. More

by tds0162 Verified Customer Verified Customer

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Very prompt diagnosis of the problem and service done very fast.I was kept informed throughout the service time very fast.I was kept informed throughout the service time More

by RJLTENNIS Verified Customer Verified Customer

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Drew was very helpful with our situation. Went beyond what was needed to correct the problem with our vehicle. Greatly appreciated. Went beyond what was needed to correct the problem with our vehicle. Greatly appreciated. More

by LDUSTA Verified Customer Verified Customer

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