Drew Ricci
Drew Ricci at Wellesley Volkswagen

Drew Ricci

Service Manager

Wellesley Volkswagen

231 Linden St.
Wellesley, MA 02482

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4.9
857 Reviews

Dealership Experience

9 yrs

4.9

857 Reviews

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857 Reviews of Drew Ricci

June 17, 2026

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Employee Rating

The team at Wellesley VW is outstanding, in both sales and service. They are knowledgeable, genuinely friendly, and always considerate- the opposite of what most people expect from this industry. More

by GEORGIANNASTEVENS
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2026

Wellesley Volkswagen responded

It’s wonderful to hear that Drew and our team provided the friendly and knowledgeable support you experienced. We’re glad we could deliver that level of service for your Volkswagen ID.4. Thank you for sharing your feedback and trusting us for sales and service.

June 17, 2026

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Service department actually answered the phone (rather than screening me through computer-controlled voice mail) and was responsive to me questions and needs. Perhaps this is what should be expected, but More

by elon.fischer
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Recommend Dealer
Yes

Other Employees Tagged: Sam Dias

Jun 17, 2026

Wellesley Volkswagen responded

We appreciate you noting that our team took your call directly and addressed your questions about your Volkswagen Jetta. We’re glad our responsiveness stood out compared to your past experiences. Please feel free to connect with Drew or Sam whenever we can assist you again.

June 13, 2026

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Went for first new car service. Oil and lube were done properly but two other issues need revisit More

by Kaleshian
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Recommend Dealer
Yes

Other Employees Tagged: Eric Tonkonogy

Jun 15, 2026

Wellesley Volkswagen responded

Thanks for sharing about your experience with Wellesley Volkswagen. We appreciate your business and hope to see you again soon!

June 12, 2026

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Wellesley VW is top choice for both sales and service. The service department is always EXCELLENT.- The people and the service they provide. Always personable, easy to make an appointment, ready for you More

by PAULA14
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Recommend Dealer
Yes

Other Employees Tagged: Karl Christ, Mike Gould

Jun 12, 2026

Wellesley Volkswagen responded

It’s wonderful to hear our service department made maintaining your Volkswagen Beetle easy with personalized care and prompt attention. Drew is delighted to have handled your appointment smoothly and truly appreciates your high recommendation. We look forward to keeping your Beetle running great.

June 08, 2026

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As always, everyone did a great job taking care of our 2017 VW Golf. Thanks to Mike, Alisha and Drew scheduling us and keeping us informed of the progress. The excellent service is why we continue to bri More

by JScottB
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Recommend Dealer
Yes
Jun 08, 2026

Wellesley Volkswagen responded

Thank you for bringing your 2017 Volkswagen Golf back for service. Mike, Alisha, and Drew are glad the scheduling and updates met your expectations. We look forward to caring for your vehicles again.

June 05, 2026

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The appointment went smoothly and I appreciate the car wash. Not sure what part of the instrument cluster had to be reviewed, but I’m thankful it was completed. More

by lee.hoffmann
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Recommend Dealer
Yes

Other Employees Tagged: Alisha Schofield

Jun 05, 2026

Wellesley Volkswagen responded

We’re glad your Volkswagen Jetta appointment went smoothly and that you enjoyed the car wash. It’s good to know we could review and complete the work on your instrument cluster. Thank you for letting us take care of your vehicle.

June 04, 2026

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Great communication and updates, fast service visit. Would recommend them very professional. Thank you Wellesley VW. More

by nardonede
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Recommend Dealer
Yes

Other Employees Tagged: Alisha Schofield

Jun 04, 2026

Wellesley Volkswagen responded

Thank you for sharing your experience. We’re glad our team kept you informed and completed your Volkswagen Tiguan service quickly. It’s wonderful to hear you found the visit professional and would recommend us.

June 03, 2026

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Got in the same day I called. They serviced car and then gave it a quick car wash and vacuum. Very thankful for that. More

by LOIS.MCMULLEN
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Recommend Dealer
Yes
Jun 03, 2026

Wellesley Volkswagen responded

We’re pleased we could book same-day service for your Volkswagen Tiguan and include a thorough wash and interior cleaning. It’s rewarding to know those touches made a difference. We appreciate your positive feedback and look forward to assisting you again.

June 02, 2026

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Always great work performed by the taff. It's a pleasure to walk into a dealership and feel welcomed. More

by edaum
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Recommend Dealer
Yes
Jun 02, 2026

Wellesley Volkswagen responded

Thank you for noting the welcoming atmosphere and quality work on your Volkswagen. We’re delighted our team could make your visit enjoyable and look forward to serving you again.

May 18, 2026

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My experience as a customer for 10+ years is that VW Wellesley & the service team are professional, reliable and knowledgeable. Timely service repairs and accommodating when I have needed transportatio More

by constance.wark
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Recommend Dealer
Yes

Other Employees Tagged: Karl Christ

May 18, 2026

Wellesley Volkswagen responded

Thank you for trusting our team for more than ten years. We’re delighted the professional service on your Volkswagen Jetta was reliable and that the transportation arrangements worked well. Your kind words about our staff and facility mean a lot, and we look forward to helping you again.

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